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Independent Customer Focused Research Communications B2B Consumer - PowerPoint PPT Presentation


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Independent Customer Focused Research & Communications B2B & Consumer. Independent Customer Focused Research & Communications B2B & Consumer Actionable Information Relationship Maintenance Existing Customers New Business. Independent Customer Focused Research & Communications

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Independent

Customer Focused

Research & Communications

B2B & Consumer


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Independent

Customer Focused

Research & Communications

B2B & Consumer

Actionable Information

Relationship Maintenance

Existing Customers

New Business


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Independent

Customer Focused

Research & Communications

B2B & Consumer

Actionable Information

Relationship Maintenance

Existing Customers

New Business

1st Class Research & Information Projects

Client / Consultant Partnership


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Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management


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Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management

Business People

Not Pure Researchers


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Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management

Business People

Not Pure Researchers

Assist & Help

Strategic Improvement / Development Plans


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In Other Words

To Help Make It Work!


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LEASING CORPORATE FINANCE MORTGAGES FINANCE

INSURANCE FINANCIAL SERVICES

HEALTH CARE HEALTH INSURANCE MEDICAL MARKETING

GOVERNMENT LOCAL GOVERNMENT

ENVIRONMENT WATER & POWER

FUELS BREWING & BEERS

LEGAL SERVICES VENTURE CAPITALISTS

CONSTRUCTION HOUSE BUILDING

PROPERTY ESTATE AGENCY


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CORPORATE IT SYSTEMS DESIGN COMPUTERS LOGISTICS

TRANSPORT COURIER & PARCELS

INDUSTRIALS COMMERCIALS

FASHION CONFERENCE VENUES

TRAVEL CATERING

HOTELS TOURISM

DESIGN GRAPHICS

PRINTING PRESENTATION

ADVERTISING INCENTIVES

MEAT PRODUCE AIRPORTS


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Customer Satisfaction Research

Client Contentment Research

Attitudinal and Image Reviews

Disloyalty and Exit Investigations

Competitor Price and Service Investigations


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Customer Satisfaction Research

Client Contentment Research

Attitudinal and Image Reviews

Disloyalty and Exit Investigations

Competitor Price and Service Investigations

Contract and Policy Pre-Renewal Interviews

Performance Benchmarking and Tracking

Employee and Management Surveys

Communications

Advertising and Promotional Research


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Consultancy and Advice

Customer Maintenance Regimes

Customer Care Training


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Consultancy and Advice

Customer Maintenance Regimes

Customer Care Training

Database Management

Database Construction

Database Software Development

Contact Management Software

Operational Software Development

IT Consultancy and Implementation

Mail handling


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Associates Commercial Corporation

House of Commons

HAMMONDS

DEVRO////TEEPAK


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Your Research Partners

Market Research Society


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BROOK HOUSE

CAGE END

HATFIELD BROAD OAK

BISHOPS STORTFORD

HERTS.

CM22 7HP

TEL: 01279 718900

eFAX 08700 516700

[email protected]

www.customer-care-research.com

CUSTOMER SATISFACTION LOYALTY & RETENTION

ATTITUDE & IMAGE REVIEWS

KNOWLEDGE MANAGEMENT

DATABASE & SOFTWARE DEVELOPMENT

DESK RESEARCH

CUSTOMER RELATIONSHIP MANAGEMENT

INTERNET & INTRANET RESEARCH

[email protected]

[email protected]


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