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Independent Customer Focused Research & Communications B2B & Consumer PowerPoint PPT Presentation


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Independent Customer Focused Research & Communications B2B & Consumer. Independent Customer Focused Research & Communications B2B & Consumer Actionable Information Relationship Maintenance Existing Customers New Business. Independent Customer Focused Research & Communications

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Independent Customer Focused Research & Communications B2B & Consumer

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Independent

Customer Focused

Research & Communications

B2B & Consumer


Independent

Customer Focused

Research & Communications

B2B & Consumer

Actionable Information

Relationship Maintenance

Existing Customers

New Business


Independent

Customer Focused

Research & Communications

B2B & Consumer

Actionable Information

Relationship Maintenance

Existing Customers

New Business

1st Class Research & Information Projects

Client / Consultant Partnership


Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management


Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management

Business People

Not Pure Researchers


Strategy

Databases & Categorisation

Information Collection

Analysis

Knowledge Management

Business People

Not Pure Researchers

Assist & Help

Strategic Improvement / Development Plans


In Other Words

To Help Make It Work!


LEASINGCORPORATE FINANCE MORTGAGESFINANCE

INSURANCEFINANCIAL SERVICES

HEALTH CARE HEALTH INSURANCE MEDICALMARKETING

GOVERNMENTLOCAL GOVERNMENT

ENVIRONMENTWATER & POWER

FUELSBREWING & BEERS

LEGAL SERVICESVENTURE CAPITALISTS

CONSTRUCTION HOUSE BUILDING

PROPERTYESTATE AGENCY


CORPORATE ITSYSTEMS DESIGN COMPUTERSLOGISTICS

TRANSPORTCOURIER & PARCELS

INDUSTRIALSCOMMERCIALS

FASHIONCONFERENCE VENUES

TRAVELCATERING

HOTELSTOURISM

DESIGN GRAPHICS

PRINTING PRESENTATION

ADVERTISING INCENTIVES

MEAT PRODUCEAIRPORTS


Customer Satisfaction Research

Client Contentment Research

Attitudinal and Image Reviews

Disloyalty and Exit Investigations

Competitor Price and Service Investigations


Customer Satisfaction Research

Client Contentment Research

Attitudinal and Image Reviews

Disloyalty and Exit Investigations

Competitor Price and Service Investigations

Contract and Policy Pre-Renewal Interviews

Performance Benchmarking and Tracking

Employee and Management Surveys

Communications

Advertising and Promotional Research


Consultancy and Advice

Customer Maintenance Regimes

Customer Care Training


Consultancy and Advice

Customer Maintenance Regimes

Customer Care Training

Database Management

Database Construction

Database Software Development

Contact Management Software

Operational Software Development

IT Consultancy and Implementation

Mail handling


Associates Commercial Corporation

House of Commons

HAMMONDS

DEVRO////TEEPAK


Your Research Partners

Market Research Society


BROOK HOUSE

CAGE END

HATFIELD BROAD OAK

BISHOPS STORTFORD

HERTS.

CM22 7HP

TEL: 01279 718900

eFAX 08700 516700

[email protected]

www.customer-care-research.com

CUSTOMER SATISFACTION LOYALTY & RETENTION

ATTITUDE & IMAGE REVIEWS

KNOWLEDGE MANAGEMENT

DATABASE & SOFTWARE DEVELOPMENT

DESK RESEARCH

CUSTOMER RELATIONSHIP MANAGEMENT

INTERNET & INTRANET RESEARCH

[email protected]

[email protected]


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