Welcome to Consumer Centered Family Consultation learning community feedback Webinar

1. Welcome to Consumer Centered Family Consultation learning communityfeedback Webinar Hosted by the Family Institute for Education, Practice & Research For audio please call 1-800-244-9194 and enter the code 990024 # Any technical difficulties please call: 585-732-4040 This webinar will begin shortly….

2. Today’s Discussion Includes: • Overview of the webinars in 2013 • Discussion Questions • Format of the webinars • Which webinars were helpful and not helpful • Topic suggestions for future webinars and guest speakers • Open Discussion: • Would like to hear from programs about any suggestions or thoughts concerning the webinars

3. Overview of Webinars in 2013 QIT Webinars Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1st CCFC NAMI • Implementation phone call • PROS Billing • Sharing & Support around implementation • CCFC & the Intake process • Supervision Support • Implementation update • NAMI

4. Poll question • Please answer the following question: • How many webinars were your program staff able to attend?

5. Discussion Question • Help us understand the various degrees of attendance.

6. Discussion Question • How was the format of the webinars? • What would you change or eliminate? • What would you keep the same?

7. Discussion Question • Were there any webinars that you found NOT as helpful? • Why or Why not?

8. Overview of Webinars in 2013 QIT Webinars Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1st CCFC NAMI • Implementation Phone Call • PROS Billing • Sharing & Support around implementation • CCFC & the Intake process • Supervision Support • Implementation update • NAMI

9. Discussion Question • Were there any webinars that you found to be helpful and would like to have repeated or enhanced?

10. Overview of Webinars in 2013 QIT Webinars Practitioner Webinars Family Guidelines Front Line phone call Problem Solving Family Education about Psychosis Pre-planning Tool Beyond the 1st CCFC NAMI • Implementation Phone Call • PROS Billing • Sharing & Support around implementation • CCFC & the Intake process • Supervision Support • Implementation update • NAMI

11. Discussion Question • What key issuesor challenges have come up in 2013 as you or your program have strived to implement CCFC or other family based services for participants?

12. Discussion Question • What other webinar topics would you like in the future? Spectrum Services Menu NAMI Problem Solving Performance Indicator Data Supervision Support PROS Billing Family Psychoeducation Pre-Planning

13. Discussion Question • Whom would you like to have as a speaker in the future? NAMI Office of Mental Health Consumers who have benefitted Experts on Family Involvement for Relapse prevention Experts on other Family Services Successful teams on implementation of CCFC

14. Final Thoughts and suggestions…

15. Thank you for being with us today • The slides in this webinar will be available on our website at www.nysfamilyinstitute.org • The next event for Practitioners and QIT will be determined.