TQM Presentation. By-. Introduction. Total Quality Management has a wider application than that of assuring product and service quality but also it is a way of managing people and business to ensure complete customer satisfaction at every stage internally or externally. Problem Statement.
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Total Quality Management has a wider application than that of assuring product and service quality but also it is a way of managing people and business to ensure complete customer satisfaction at every stage internally or externally.
“Total Quality Management will have a positive effect on any organization performance and management will be able to control efficiency and effectiveness on their work-in-progress”.
Stated as the alternative hypothesis (H1) is, “Organization that implements the Six Sigma System of Total Quality Management will benefit and improve the quality of their products”.
Six Sigma is a long-term, forward-thinking initiative designed to fundamentally change the way corporations do business.
It is first and foremost "a business process that enables companies to increase profits dramatically by streamlining operations, improving quality, and eliminating defects or mistakes in everything a company does”.
The aim of the study is to find out whether implementing the Six Sigma system of Total Quality Management benefits and improves the quality of their products.
The data used for this purpose will be mainly secondary data from the organization that have already implemented the Six Sigma system.
Six Sigma tells you:
Example if the previous specification limit was X+-3Sigma then now it can be X+-6Sigma because the value of deviation i.e., Sigma (variation) has been reduced by decreasing the number of defects in the original product.
Organizations that implement Six Sigma system have experienced positive resolutions to their short falls. This validates the hypothesis.
-There has been percentage increase in revenues from 4% to 92% in various organizations by implementing Sixsigma
Six Sigma and TQM helps in