Unified Messaging
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Unified Messaging Service PowerPoint PPT Presentation


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Unified Messaging Service. ifC. “To change your Unfied Messaging Service preferences say yes or press 2 To ...”. “The maximum length of messages for conversion is now set to SIXTY seconds. ...”. “Please enter the maximum length of messages for conversion in seconds. End your input with #”.

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Unified Messaging Service

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Unified messaging service

Unified MessagingService

ifC

“To change your Unfied Messaging Service preferences say yes or press 2

To ...”

“The maximum length of messages for conversion is now set to SIXTY seconds.

...”

“Please enter the maximum length of messages for conversion in seconds. End your input with #”

“To change the maximum length of messages for conversions say three or press 3

To ...”

Customer Id = 123123

Pger

UM Service Profile

Preferences

Restrictions

Maximum length of message for conversion in seconds:

1

2

3

4

5

6

7

8

9

Pager: NO

*

0

#

Changing preferences in the

service profile

Customer dials the service code

and authenticates (e.g. CLI, PIN)

Dialogue continues with “change preferences” menu.

Voice Response Unit

60

60

#

0

2

6

3

60


Unified messaging service

Unified MessagingService

Managing a service for a corporate customer with multiple users

USERS:

John Smith

...

  • UM Service management

  • list users

  • show defaults

  • ...

  • UM Service management

  • List of users:

  • John Smith detailsdelete

  • ...

UM Service management

User John Smith deleted.

Click here to continue.

WEB

Server

OK

HTTP & SSL

DELETE USER

John Smith

GET USERS

GET URL

„list users“

GET URL

„delete John Smith“

GET URL

userid

password

Customer Service Management


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