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e-business forum - GREECE: A generator of policy actions for the digital economy Hatzakis Ilias, Greek Research & Technology Network [email protected] www.ebusinessforum.gr. EVITA, first Study Visit, Athens, December 9 th , 2008. The e-business forum vision and mission:.

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E business forum greece a generator of policy actions for the digital economy

e-business forum - GREECE:

A generator of policy actions for the digital economy

Hatzakis Ilias,

Greek Research & Technology Network

[email protected]

www.ebusinessforum.gr

EVITA, first Study Visit,

Athens, December 9th, 2008


E business forum greece a generator of policy actions for the digital economy

Thee-business forum vision and mission:

  • A consultation mechanism for open, broad and continuous dialogue of the State with the main stakeholders from business and academia, that are connected to e-business.

  • OBJECTIVES:

  • - Promote and extent the dialogue about the digital economy in Greece

  • - Generate policy measures on the digital economy

  • - Monitor and report the progress of ICT and e-business penetration in the Greek economy

  • - Actions to increase the ability and the skills of citizens, consumers and businesses on the use of IT and e-business practices

  • - Link to relative international initiatives

EVITA 1st Study Visit, Athens, December 9th 2008


Implementation methodology tools

Implementation – methodology- tools

STRUCTURE

  • Steering Committee (both advisory and decisive role) consisting of representatives of the stakeholders (relative Ministries and Universities, Union of Chambers of Commerce, IT sector reps): The SC decides upon the thematic fields to be analysed

  • 6-month to 1 year Working Cycles (3-5 Working Groups)

  • WG= a coordinating scheme of professors and professionals attracts 50-150 experts

  • 5-10 Working Groups in various fields open in each moment

    DELIVERABLES

  • Map the current situation in Greece

  • Describe the international experience

  • Recommend policy actions to the state

  • Deliver roadmaps and guides to the enterprises

    TOOLS

  • Structured meetings of the main players

  • On-line surveys

  • Market research support

  • Consultation events all over the country

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

The forum in numbers

  • 9 years

  • 15 Working Cycles

  • 65 Working Groups

  • ˜4500 experts participated (50% business, 18% public sector, 17% academy, 10% agencies, 5% media)

  • Major policy actions launched

  • 2 official Codes of Conduct (ISP, f&b&ph)

  • 74 dissemination events in 18 towns (+international congresses, wide consultation events etc.)

  • 20 Guidebooks for citizens and entrepreneurs

  • 4 permanent researches (SMEs, large companies, citizens, Universities)

  • Budget 3,5 MEUR, OP Information Society, CSF

  • GS Industry, R&D

  • 3-4 permanent staff, 130 rapporteurs

  • Awarded by the eBSN in 2002

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

e-business technologies & procedures

SCM

E-payments

Legal

Regulatory

Framework, ADR, Codes of conduct, consumer protection, IPR,

e-invoice

Sectoral

Tourism, F&B, health

Nautical, Culture., transport, Wine, media

Internet

trends

Open source

GRID

Web 2.0

E-business

forum

horizontal support

Statistical data

Synergies between WGs

Transfer knowhow

3rd party

models

B2B

E-marketplaces

Marketing

Web marketing

CRM

SEO

Technical

Security,

smart cards,

wireless , IPV6,

RFID, FTTx

Education

Life long learning

Academic curricula

E-learning

ROI

Government

G2B

E-democracy

E-invoice

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

One example: the tourism sector

  • 4 Working Groups in 3 years:

  • - Electronic Services and applications

  • - Destination Management Systems

  • Impacts of Web 2.0

  • Tourism sustainability context

  • latest trends, models and applications for e-tourism

  • drivers and impacts of ICT adoption for the sector

  • Consultation events in 6 towns:

  • Local and central authorities, tour operators, travel agencies, hotels, SMEs of the sector, at least 120 in each case

  • 2 International Congresses :

  • More than 250 attendees each

  • 80 papers

National web - based survey

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

  • Key success factors

  • Brandt (neutral, scientific, powerful)

  • Flexibility

  • Openness

  • Presence

  • Benefits

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

  • Weak Point

  • Difficulty in transmitting the messages to the Public Authorities

EVITA 1st Study Visit, Athens, December 9th 2008


E business forum greece a generator of policy actions for the digital economy

  • Government

  • -Policy recommendations upon consensus

  • Official consultation with the private sector

  • Statistical data

  • Academy

  • Contact the real market

  • Increase the field of research

  • Access to decision making

Benefits for…

E-business forum

  • SMEs

  • Roadmaps, guides, dissemination events, awareness, increase of skills

  • IT providers

  • - Access to decision making

  • Contact their market

  • Contact the research knowledge


The law of 10

“The Law of 10%”

10%

The opinion making

17th eBSN workshop on, "Competitiveness and new technologies in the age of globalisation", Valencia, 10 April 2008


The law of 101

“The Law of 10%”

10%

The opinion making

EVITA 1st Study Visit, Athens, December 9th 2008


Www ebusinessforum gr

www.ebusinessforum.gr


Policy actions institutions

Policy actions/ Institutions

GOONLINE – TRAINING SUPPORT

50.000 SMEs up to 10 emps

2001-2008 / 112 M€

3 daily training visits to SMEs

e- Participation

2500 SMEs up to 20 emps

15K€ max per SME 2003-2006

Basic digitization

Institutions launched

  • - Intelligent Transport Systems

  • (ITS Hellas) - Association

  • Hellenic Technology Clusters Initiative (ATHENA cluster)

  • CERT (Center of Emergency Response to Threats) for businesses

e-BUSINESS/ DIGITAL FUTURE

  • 2500 SMEs up to 200 emps

  • 2002-2008/ 350 M€

  • 250 K€ max per SME

  • ERP, CRM, e-business, ASP, e-marketplaces, e-content


E business forum greece a generator of policy actions for the digital economy

Thank you!!

Hatzakis Ilias

Greek Research & Technology Network

[email protected]


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