Development of a BSC Rollout workshop

1. Development of a BSC Rollout workshop

2. Some general notes – Pre Workshops • Development of a workbook • Train the Trainer session – these to be used for identified change agents? • What to bring to the workshop – pre reading for participants • Type of article’s • Current KPA’s • Briefing Sessions with supervisors

3. Workbook • Need a standardised workbook developed • This will hold all the presentations and exercises that will happen during the workshop • It will provide a basis for reference into the future • Need to have a development team to produce this

4. Some general notes – The Workshop • Vocabulary definitions • Use of the video for all levels? • Use of SANParks related war stories and examples • Generic KPA’s – have these been sourced? • Develop a generic KPA development process

5. Workshop – Morning Session • Overview and contextualisation • Do we bring in the McKinsey process

6. Introduction • Objectives of this workshop • Gain an Understanding of the Balanced Scorecard Theory • Understand its application to SANParks • Why has SANParks chosen the BSC • What does SANParks hope to achieve • Gain an understanding of its relevance to you • Develop your Key Performance areas and link these to the SANParks BSC

7. Background – What is Strategy • What do you understand the meaning of Strategy to be? • How does this strategy affect you in your daily work? • What do you understand the BSC to be? • How will this affect you in your daily work?

8. Overview • Introduction to Vision, Mission and Values • At the correct point in the presentation introduce the vocabulary • Introduction to Strategy • The SANParks Value Proposition • The SANParks Corporate Structure • Introduction to SANParks corporate plan

9. Workshop – Mid Morning • Understanding the concept of the Balanced Scorecard in general • The SANParks BSC

10. The Balanced Scorecard • Introduction to the Balanced Scorecard • Brief Intro • Video (first section) • Discussion • The SANParks Balanced Scorecard • Project Team • Development process • Agreed SANParks Scorecard • Explain Objective, Measure, Target and Initiative • The link to the Corporate Plan • The link to the budgeting process

11. Workshop – Afternoon Session • Overview of Divisional KPA’s and how these link to the scorecard • Development of your own KPA’s

12. KPA Development • The link between your division and SANParks achieving its strategy – your directors KPA’s • Highlight the divisional directors specific KPA’s and go through the links to the scorecard carefully • Development of your KPA’s • Feedback to group on KPA’s • Summary and conclusion

13. Analysis of KPA’s – Offline by facilitators • After the session • Briefing to supervisors • Feedback by supervisors and change agents – standardised feedback process • How do we feedback

14. Some general notes – post workshop and feedback • Post Workshop Analysis • Analysis undertaken by facilitators to check the KPA’s submitted do align to the scorecard • Need to get agreement from supervisors that these KPA’s are suitable • Feedback session • Each delegate needs to receive feedback on their KPA development • This needs to be done by their supervisor and facilitators • Need a check sheet and supervisor briefing session with supervisors before embarking on this process