Capturing the diversity of carer needs? The carer assessment process. D. Seddon , C. Robinson , Y. Tommis & B. Woods Bangor University. Carer research at Bangor. 11 studies exploring: Carer legislation. Carers Strategies.
D. Seddon, C. Robinson,
Y. Tommis& B. Woods
One of the problems we’ve had in [local authority] is the option to assess people, either in their own right, or as a joint assessment alongside the service user & it’s always more convenient for the practitioner to do it as a joint thing.
Many social workers are involved with carers but they often shy off from doing assessments because assessments throw up a need that they can’t fulfil. Independent Sector Representative
Separate assessments are low on the list of care managers’ priorities. Care Manager
[….] the person who visited me kept apologising for the fact they may not be able to help even though she thought I should get support.
complex, but the solutions are
…. local authorities should have designated Carers Officers, whereas with the social work job, it’s a small part of a much bigger job and sometimes when you’re doing a lot of crisis intervention work, it can be sidestepped. Care manager
Things would have to be pretty drastic. The carer would have to be providing a high level of care, night & day, & I’m afraid to say they’d have to be on their hands & knees.
We’re only meeting the situation when it’s absolutely dire [….] the carer is literally on the verge of a breakdown or they’re ringing the department saying ‘I’m going to leave my mum at your doorstep’. Care Manager
Professional & supportive, I now have the help I need.
The social worker found excellent carers for us and was very kind and helpful.
I wouldn’t say anything detrimental in front of […]. Having a carer assessment in front of the cared-for is a waste of time.
I didn’t really understand why I was having one. I wasn’t sure whether they felt I was incapable. I wasn’t sure whether they were assessing my abilities or what it was all about.
To find out if I was capable of looking after her, doing it wrong or right.
carers view the assessment
…they see it as policing their ability to care.
..… people don’t really understand what they are or what they get out of it. And also they will have heard negative stuff about it. Someone else may say well I had one and nothing happened, didn’t get anything from it.
….people aren’t sure what type of assessment they’ve had or whether they’ve had an assessment at all.
continue caring should notbe
…. in the present economic climate, well probably always, we don’t really want them to choose. The only choice we want them to make is that they carry on doing it. Local Authority Manager
I was emphatically not asked about my willingness to continue caring….this was taken as read and expected. Carer
It seems to go into a black hole. And I think social workers then think well what’s the point of recording the unmet need, if nothing is going to come as a result of that you know?
lead to active care management.
I have not spoken to the social worker for over a year. I know who she is, but it was left that I should contact her.