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Stacy Zapko, Regional Manager Dean Goetz, Store Manager Mariah McGary, Text Manager

Stacy Zapko, Regional Manager Dean Goetz, Store Manager Mariah McGary, Text Manager October 23, 2008. Agenda Topics. Text Cycle/Adoption Process Reducing Student Cost Used Textbooks & Book Buyback Custom Publications Digital Delivery Discussion and Q & A. Follett Higher Education Group

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Stacy Zapko, Regional Manager Dean Goetz, Store Manager Mariah McGary, Text Manager

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  1. Stacy Zapko, Regional Manager Dean Goetz, Store Manager Mariah McGary, Text Manager October 23, 2008

  2. Agenda Topics • Text Cycle/Adoption Process • Reducing Student Cost • Used Textbooks & Book Buyback • Custom Publications • Digital Delivery • Discussion and Q & A

  3. Follett Higher Education Group Follett is the leading contractor of bookstore services and the foremost suppliers of used books in North America History: Follett is 135 years old and started in 1873. Follett ranks 13th on Crains ChicagoBusiness of largest privately held companies in Illinois. Follett ranks 165th on Forbes list of 500 top privately held companies. Mission: To help all college bookstores become world class, multi-channel academic retailers and to support higher education by being the preeminent provider of academic and collegiate products and services. Market: Follett currently operates more than 830 bookstores across the United States and Canada serving more than 4 million students and 300,000 faculty. Employees: More than 8,000 regular full and part-time employees whose mission is to help Follett become the Employer and Retailer of Choice by putting People First. Products: New and used textbooks, an extensive selection of trade and reference books, ebooks, campus apparel, gifts, computer hardware & software, and related campus merchandise.

  4. The Bookstore’s Partnership With Your Academic Community is Critical Especially: • When books are adopted • How books are discussed and used in class • this is key to students’ perception of value Comments welcome anytime!

  5. Textbook Cycle

  6. Course Materials Challenges:Missing Adoptions • Lost opportunity for used book acquisition • Buyback from students • Used books from national wholesalers • Time constraints for new book orders • Title research • Vendor follow-up • Increased carbon footprint • Lost opportunity to source from students • Multiple shipments from single source

  7. Course Materials Challenges:Price and Quantity Cost of Textbooks • Continual coverage by media • Currently discussed by state and federal governments • Pricing determined by publishers Determining Quantity • Sales history • Enrollment history • Internet competition 

  8. Campus support of used books • Book adoptions by due date • Students receive best price at buyback • Store searches national used book wholesalers daily • Adoption of “Packages” or “Bundles” • Adopt components integral to course • Request that publishers offer components separately

  9. Student Cost Of Ownership: Used Books Save

  10. Fall 2008 Term Adoption Timeline Courses Expected 827 Titles Expected 529 • Adoptions Due 04/18/08 • Search for used copies 04/08/08 • Research/Adoption Entry As Received • Major student buyback 05/19/08 • Sales Floor Set Up 06/30/08 • Purchase Orders to Publishers for new copies 06/16/08 • Fall Classes Start Date 09/02/08 • Returns of unsold materials 10/20/08

  11. Fall 2008 Book Adoptions Received By Date Adoptions Due Opportunity Student Buyback Book Adoptions Before Buyback Increases The Ability To Provide More Used Books To Our Students

  12. Spring 2008-09 Term Adoption Timeline Courses Expected 830 Titles Expected 535 • Adoptions Due 10/24/08 • Search for used copies 10/24/08 • Research/Adoption Entry As Received • Major student buyback 12/13/08 • Sales Floor Set Up 12/01/08 • Purchase Orders to Publishers for new copies 11/17/08 • Spring Classes Start Date 01/26/09 • Returns of unsold materials 03/23/09

  13. Students Saved

  14. Custom Publishing • Custom versions of major textbooks • Coursepacks

  15. Digital Delivery of Content

  16. Student Perception of Value

  17. Sales to Actual Enrollment Observations Student Perception of Text Value is Strongly Influenced by Faculty

  18. Sustainability • Textbook recycling • Reusable shopping bags • Nexterra carpet backing • Proper disposal of old computer equipment • Recycled shipping cartons

  19. Thank You! For your contributions to education For your support of the bookstore For inviting us to participate today Questions? Comments?

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