1 / 1

Cornerstone Student Success Zone IT Services Guide

Cornerstone Student Success Zone IT Services Guide. Instructions for users Please ensure that you can login to the Hope IT Systems using your Username (Student ID number) and Password. If you have any problems logging in, please contact the IT Service Desk on 0151 291 2100 / ITSHelp@Hope.ac.uk.

knut
Download Presentation

Cornerstone Student Success Zone IT Services Guide

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Cornerstone Student Success ZoneIT Services Guide Instructions for usersPlease ensure that you can login to the Hope IT Systems using your Username (Student ID number) and Password. If you have any problems logging in, please contact the IT Service Desk on 0151 291 2100 / ITSHelp@Hope.ac.uk PASSWORDS Please note that you can change your password at any time, by accessing this site – https://password.hope.ac.uk/pwm Keep your student ID card on you at all times. Do not punch holes in the card or bend the card excessively. If your card no longer works, please take it to the Gateway Service Desk at Hope Park or order a replacement through the Hope online store. ID CARD PRINTERS 1 combined Printer / Copier is available in the Cornerstone Student Success Zone:- Please select ‘COR-SSZ Printer 1’ when printing. PRINT COST Printing is charged at 5p per side / 8p double sided A4 – Black and White25p per side / 40p double sided A4 – Full Colour With Credit or Debit card, login to MyHope and choose the ‘Print Options’ tab. With Cash using the Print Credit Machine in the Cornerstone Student Success Zone.You can also check your available print credit here. PRINT CREDIT TOPUP To photocopy you will need your ID card and available print credit. Swipe the card on the sensor to activate photocopying mode. Open the lid of the copier and place your original document face down in portrait orientation. Press the green ‘start’ button to copy. Further options and instructions are available on the copier screen. PHOTOCOPYING If the printer is showing ‘Out of Paper’ please speak to Security onsite who can fill it up. PAPER PAPER JAM If the printer is showing ‘Paper Jam’, please follow the onscreen instructions to resolve or report to Security onsite. If the printer is showing any ‘Toner Low’ or ‘Replace Toner’ messages, please call 0151 291 2100 or email ITSHelp@Hope.ac.uk and we’ll replace it! TONER Please email ITSHelp@Hope.ac.uk to request a separate scanning instructions leaflet. SCANNING

More Related