Perceived importance of success factors of firms practicing e logistics in supply chain
This presentation is the property of its rightful owner.
Sponsored Links
1 / 21

Perceived importance of success factors of firms practicing e-logistics in supply chain PowerPoint PPT Presentation


  • 42 Views
  • Uploaded on
  • Presentation posted in: General

Perceived importance of success factors of firms practicing e-logistics in supply chain. By Wing S. Chow Hong Kong Baptist University Hong Kong. Outlines. 1. Introduction 2. Objective of the study 3. Design of the study 4. Result Findings 5. Further Discussion

Download Presentation

Perceived importance of success factors of firms practicing e-logistics in supply chain

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Perceived importance of success factors of firms practicing e logistics in supply chain

Perceived importance of success factors of firms practicing e-logistics in supply chain

By

Wing S. Chow

Hong Kong Baptist University

Hong Kong


Outlines

Outlines

1. Introduction

2. Objective of the study

3. Design of the study

4. Result Findings

5. Further Discussion

and Conclusion


1 introduction

1. Introduction

Supply chain :

  • traditionally, emphasizes on the connection, transaction, and delivery of services

  • nowadays, the focus shifts to meet market demands rapidly, correctly, and profitably

  • How to achieve this new goal?


Perceived importance of success factors of firms practicing e logistics in supply chain

  • Through the help of

    • 1. Technology, and

    • 2. Quality-driven capabilities

  • e-logistics is a system which enhances such an objective


Perceived importance of success factors of firms practicing e logistics in supply chain

  • e-fulfillment

    • is an e-ERP system, or Extranet

    • also refers as an web-based B-B e-logistic system


2 objective of the study

2. Objective of the study

  • To determine the success factors of web-based e-logistics


3 design of study

3. Design of study

a. Data collection procedure

b. Data analysis


B data analysis

b. Data analysis

  • Four main tests were adopted:

    i) construct validity

    ii) reliability test

    iii) exploratory factor analysis

    iv) SERVQUAL measure

    (refer to the paper for these clear definitions)


A data collection procedure

a. Data collection procedure

3 main steps:

1. Conduct a literature survey to collect decision variables

2. Construct a questionnaire

3. Samples selection


Perceived importance of success factors of firms practicing e logistics in supply chain

Steps:

1. Conduct a literature survey to collect decision variables that relating to e-fulfillment

  • here, the examination of a B-B system, such as Intranet is highly depended upon

  • A total of decision variables is identified


Perceived importance of success factors of firms practicing e logistics in supply chain

Steps:

2. Construct a questionnaire based on part (1)

  • two measurements are collected for each decision variable

    • a) their expected performance in a scale of 5

    • b) their actual performance in a scale of 5

Fill out by their trading partners

a value 5 represents

most important/ highly

agree; where as 1 applies

to the vice versa case

Fill out by e-logistics/MIS manager


Perceived importance of success factors of firms practicing e logistics in supply chain

Steps:

3. Samples were selected from the web of http:www.tdctrade.com

  • 380 samples were randomly selected

  • 105 returned with two missing data

  • 103 replies used for data analysis

    • response rate is 27.6%


4 result findings

4. Result Findings

Results

  • Demographic data

  • results:

    • mean scores, factor analysis, SerQual scores


5 further discussion and conclusion

5. Further Discussion and Conclusion

Four critical success factors are identified:

1. System quality (6 decision variales)

2. Information quality(3 decision variables)

3. Service quality(3 decision variables)

4. Work performance quality(6 decision variables)


Perceived importance of success factors of firms practicing e logistics in supply chain

We further to examine if these four CSF can be used to discriminate the good and poor performance of their e-fulfillment systems, it is shown that the the good performers would do a better job on the following two CSF:

  • a. System quality

  • b. Work performance quality


Perceived importance of success factors of firms practicing e logistics in supply chain

In this paper, we identified:

  • 18 decision variables

  • 4 critical success factors

  • 10 decision variables significant to overall performance

  • 2 critical success factors, exercise more by the good performers


  • Login