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Hosting Scenarios for Microsoft Lync 2010. Thijs Janssen Voice Technology Solution Professional [email protected] Future of Communications. Communications Today. Instant Messaging (IM). Video Conferencing. Web Conferencing. E-mail and Calendaring. Audio Conferencing. Voice Mail.

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Hosting Scenarios forMicrosoft Lync2010

Thijs Janssen

Voice Technology Solution Professional

[email protected]


Communications today

Future of Communications

Communications Today

InstantMessaging (IM)

Video

Conferencing

Web

Conferencing

E-mail and

Calendaring

AudioConferencing

Voice Mail

Telephony

InstantMessaging

Telephony and

Voice Mail

Unified Conferencing: Audio, Video, Web

E-mail andCalendaring

User Experience

User

Experience

User Experience

User

Experience

User Experience

User

Experience

User Experience

Unified Inbox

& Presence

Authentication

Administration

Storage

Compliance

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

Authentication

Administration

Storage

On-Premises or in the Cloud



Lync hosting pack
Lync Hosting Pack

  • Scheduled for release in Dec 2011

  • Software and documentation to natively deploy Lync in a multi-tenant architecture

  • Feature set:

    • IM/Presence

    • Conferencing

    • Dial-in conferencing via bridging with 3rd party ACP

      • Lync extensions to provision ACP DID’s and passcodes

    • Basic Enterprise Voice

  • Code base identical to Office 365

  • Positioning:

    • Targeted at customers seeking to overlay their PBX with Unified Communications and Conferencing

    • Hosters seeking to migrate from HMC to latest-generation Microsoft platform or to add Hosted UC to portfolio

  • Hosting Pack is not targeted for PBX replacements


Differentiators from office 365
Differentiators from Office 365

  • Hosters can:

    • Bundle Lync with other applications not available in Office 365

    • Support customization and UC-enabled applications that Office 365 does not support

    • Bundle hosted Lync with devices and other services

    • Allow integration with other systems such as videoconferencing equipment

    • Guarantee customer data does not leave the country



Integration with exchange
Integration with Exchange

VM notification in Client

VM replay in Client

Missed Conversation Items & Count (EWS)

Exchange Contact Integration (EWS)

Free Busy Calendar Information (EWS)

Working Hours (EWS)

Out Of Hours Message (EWS)

Exchange Delegates (MAPI)

Presence info in Outlook


Dedicated hosting
Dedicated Hosting

  • Dedicated deployment for a customer

  • Uses on-premise bits

  • Support for all scenarios including full Enterprise Voice capabilities

  • Enables PBX replacement scenarios


Reducing costs and complexity of dedicated lync deployments
Reducing costs and complexity of dedicated Lync deployments

  • Lync supports virtualization for all server roles

  • Lync management is built on Powershell to allow scripting and bulk-administration

  • Lync deployments can be fully scripted for rapid deployment and provisioning

  • Leverage white-labeled Dedicated Hosted Lync from SIPCOM

  • Leverage Parallels provisioning automation extensions for Lync


Summary
Summary

  • Choice between two hosted Lync solutions:

  • Multi-tenant hosting pack of Lync

    • Many customers hosted on one deployment

    • Aimed at conferencing and collaboration

    • Limited voice feature set

    • Available ~Dec 2011

  • On-premise version of Lync

    • One customer per deployment, run multiple deployments simultaneously

    • Supports full Lync feature set

    • Reduce costs by leveraging virtualization support

    • Leverage partner channel (e.g. Parallels and SIPCOM) to reduce initial investments

    • Available today


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