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Mass Casualty Incident Plan Training

Mass Casualty Incident Plan Training. Section 6 – Public Information. Overview. Public Information and ICS The Public Information Officer The Joint Information Center Public Information Tips Resources Case Example Continued. Good or Bad. Example of PIO case gone bad. PIO and ICS.

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Mass Casualty Incident Plan Training

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  1. Mass Casualty Incident Plan Training Section 6 – Public Information

  2. Overview • Public Information and ICS • The Public Information Officer • The Joint Information Center • Public Information Tips • Resources • Case Example Continued

  3. Good or Bad • Example of PIO case gone bad

  4. PIO and ICS • Single source IC information • Provide IC with information • Positively communicate with public • Tell your story

  5. PIO and ICS Medium to Large Incident Incident Commander Safety Officer Information Officer Liaison Officer Operations Finance/Admin Planning Logistics

  6. PIO and ICS Small Incident Incident Commander Information Officer Operations Fire Unit EMS Unit EMS Unit

  7. The Public Information Officer • Advise the IC • Primary contact for information • Obtain information

  8. Joint Information Center • Central location • Jurisdictional coordination

  9. PIO TIPS Initial Information • Are they in danger • What do I need to keep myself safe • Where to go and how to get there • What they can do to stay informed

  10. DO Be accessible Have latest information Maintain a fact sheet Anticipate questions Be genuine Tell what you’re going to do Rehearse (if possible) Have a positive message in every answer. DON’T Assume “they” are out to get you “No Comment” Go “off the record” Speculate Give another agencies response Place blame Permit rumors to go unchallenged Try humor Give into instant interviews unless you are REAL SURE OF THE FACTS Dealing with the Media

  11. Public Information Tips “Nothing comes in or out without the approval of the Incident Commander… Including information!”

  12. PIO Resources • Emergency Services Public Information Officers of Colorado (ESPIOC) • National Information Officers Association

  13. Review & Questions • Public Information and ICS • The Public Information Officer • The Joint Information Center • Public Information Tips • Resources Questions about Public Information?

  14. Case Example • Questions • What needs to happen? • What key things do you want to keep in mind? Local media has arrived, and your PIO officer has promised a statement with in the hour.

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