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Nicole Hori, Holly Mead, Kate Walsh, Sarah Zwicker

Nicole Hori, Holly Mead, Kate Walsh, Sarah Zwicker. Mission Statement. The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of health care. History of Organization.

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Nicole Hori, Holly Mead, Kate Walsh, Sarah Zwicker

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  1. Nicole Hori, Holly Mead, Kate Walsh, Sarah Zwicker

  2. Mission Statement • The Institute for Healthcare Improvement (IHI) is a not-for-profit organization driving the improvement of health by advancing the quality and value of health care

  3. History of Organization • Harvard Community Health Plan 1988 • IHI 1991 • National Forum-1989 • Breakthrough Series Collaborative-1995 • IMPACT-2002 • Launch QualityHealthCare.org with BMJ-2002

  4. Annual National Forum • Over 100 workshops and presentations • Mini plenary and breakout sessions • 3700 attendees last year • 60% new to IHI

  5. Breakthrough Series • Collaborative learning • Faculty • PDSA Cycle

  6. Repeated Use of PDSA Cycle Changes that result in improvement P D DATA A S P D A S P D • Plan • Do • Study • Act A S P D A S Hunches Theories Ideas

  7. IMPACT • Broader scope than Breakthrough • 102 members • International • Five critical domains

  8. QualityHealthcare.org • Integrate with www.ihi.org • Free information • Information synthesis • 14,000 users

  9. Organizational Structure • C-Corp • C-level officers • Board of Directors • Open walls • Faculty

  10. Financials • Revenue projections • Margin Mix • Fundraising • Comparison with other non-profits

  11. Marketing • Image • Donald Berwick • Results • Awareness Levels • Transformational leaders • Shift from innovators to early majority

  12. Market Segmentation

  13. Current Issues and Future Goals • Donald Berwick • Website Revenue • Company size cap • 40 – 50 million revenue cap • Global access • Increase internet access • “The Institute”

  14. Questions?

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