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What help can we get?

What help can we get?. A concise information leaflet detailing local service provision for people with dementia Alun Phillips, CPN, Ty Illtyd. Today’s Coverage. Professional Background Project Background Aim Objectives Methodology Service Provision Outcome Personal Outcomes Thank You.

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What help can we get?

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  1. What help can we get? • A concise information leaflet detailing local service provision for people with dementia • Alun Phillips, CPN, Ty Illtyd

  2. Today’s Coverage • Professional Background • Project Background • Aim • Objectives • Methodology • Service Provision Outcome • Personal Outcomes • Thank You

  3. Professional Background • Worked in Mid Wales hospital from 1987 to 1993 • Qualified RMN in 1990 • Brecon Hospital from 1993 to 2008 • CPN for older adults from 2008 to ? • Have always worked with older adults

  4. Project Background • Facilitate a monthly dementia carer’s group which includes: • Talks from local services (health, social care, voluntary services and carers) • Question and answer sessions with these service providers, led by carers • Informal discussions amongst the carers sharing experiences

  5. Project Background • Common theme was lack of information with regard to support available to person and families. • Unaware of professional and voluntary support • Unaware of financial support • Crisis resolution/ Carer breakdown • Family support • Prognosis and ongoing management • Unaware of local and accessible services

  6. Aim • Provide a concise information leaflet detailing local services appropriate for client group to promote: • H A P P I N E S S

  7. Aim • Home care for as long as possible • Awareness of the available support and information • Personal independence, safety and wellbeing at home • Person centred care • Individualised care • Numbers of hospital admissions being reduced • Equality of service • Service provision appropriate for the individual/family • Service provision available to prevent crisis

  8. Objectives • To achieve this aim the carer’s group discussed the need for: • A list of services appropriate to the person with dementia • Relevant information on each service ie. Contact details, brief description of support available and source of referral • A list of local services that can be easily accessed

  9. Methodology • What was the process? • Discussed with line manager • Carer’s and colleagues provided a list of relevant services • Contact made with each service to provide details • Leaflet designed and re-designed

  10. Methodology • Audited via brief questionnaire distributed to carers (Feedback positive !) • Distribution approved by line manager and directorate manager • Liaison with GP surgeries, psychiatrists, hospitals, voluntary and social care agencies for distribution • 100 leaflets printed initially • Amendments made and leaflet reprinted

  11. Service Provision Outcome • Increased awareness and uptake of local services to support the person with dementia to live at home as safely and independently as possible

  12. Personal Outcomes I am now more aware of: • the personal impact of dementia on family members • the voluntary and professional support available • the benefits of networking with other agencies • the need to be more proactive in my role

  13. Thank You • Thank you for your time!! Contact Details: Alun Phillips, Ty Illtyd, Brecon Telephone Number: 01874615050 Email: alun.phillips@wales.nhs.uk

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