Nina Blom Andersen - Roskilde University/Danish Emergency Management Agency Nina Blom Andersen ph.d student. Roskilde University/ Danish Emergency Management Agency [email protected] Nina Blom Andersen - Roskilde University/Danish Emergency Management Agency Working title of research project:.
RoskildeUniversity/Danish Emergency Management [email protected]
Emergency management during large accidents and serious events – construction of meaning in the communication between authorities, the public and the press
How do the public understand, respond to and react towards communication given by the authorities during a crisis
2.02 pm Management Agency
Alarm: Fire in a 40 foot container of fireworks
The 40 foot container explodes unexpectedly
Another 40 foot container standing nearby explodes shortly after
1 fire fighter is killed
7 fire fighters are injured
The storerooms explodeNina Blom Andersen - Roskilde University/Danish Emergency Management AgencyCourse of events Kolding, 3 November 2004
Radius of 1 kilometer from the warehouse
I felt safe in my house. I had the feeling that nothing could harm us if we stayed indoors
A womans answer to my question, why the couple did not react on several warnings.
When I saw that there was a fire, I immediately remembered the accident in Holland in 2000 where a fireworks factory exploded and several people were killed(...) I said to my wife ’we’re leaving now’
Man, leaving with his wife before the fire engines even entered the area.
How were residents evacuated and people from outside the area warned to stay away?
How did the residents experience the afternoon, Wednesday 3 November 2004 in Kolding?
Web sites – several homepages
Early warning system
Police officers walking from door to door
Loudspeakers on patrol cars
Reaching people through a message
Inducing people to react on the message
People get information and search for information in many different ways additionally to the channels chosen by the authorities
When communicating during a crisis the authorities has to pay attention to peoples interpretation of the specific danger