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STIB. Training directive & policies of human resources: Context & TR.A.C.E. THE STIB Brussels PT company (owned by the Region) 6500 members of staff, 3000 drivers,1500 bus drivers; 6 metro lines,20 tram lines, 50 Bus lines Territory of 242 km2 290 millions of journeys/year

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slide1

STIB

Training directive & policies of human resources:

Context & TR.A.C.E.

slide2
THE STIB
  • Brussels PT company (owned by the Region)
  • 6500 members of staff, 3000 drivers,1500 bus drivers;
  • 6 metro lines,20 tram lines, 50 Bus lines
  • Territory of 242 km2
  • 290 millions of journeys/year
  • 38 millions km /year.
slide3
I. CONTEXT
  • Employment market Belgium & Brussels
  • FL BXL WL Be EU
  • Unemployment rate
  • 15-24 10.5 33.7 23.9 17.3 15.5
  • 25-54 3.3 15.2 8.7 6.1 6.1
  • 55-64 3.6 8 4.7 4.4 5.1
  • Women 25-54 3.5 15.8 9.9 6.6 6.7
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I. CONTEXT
  • FL BXL WL Be
  • Non “scholared”
  • lacking school certificate
  • 18-24 year old 8.6 19.9 15.2 12
  • long term unemploym. 1.4 8.8 5.1 3.3
  • Ageing rate
  • 15-24vs 55-64
  • 2010 0.93 1.2 1
  • 2020 0.74 1.1 0.89
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I. CONTEXT
  • We are compelled to train young low skilled candidates
  • We need to attract women in the driving staff
  • The driving career has to become more attractive
slide6
II.Training : The STIB OPTION
  • 1. SCOPE : inclusion of mechanics
  • 2. In-House training : ...in -house context
  • 3. Teaching methods: learning by questions & immediate
  • comments when the answer is wrong
  • 4. Contents of examination: gap between legal provisions &
  • reality re constraints of organisation
slide7
III . Apprenticeship
  • Integration by peers
  • Supervising by first line managers
  • periodic training
  • re-education training
slide8
IV Conditions :new work conditions
  • More choice for work schedules
  • more regular services
  • 11H rest period better warranted
  • more diversity
slide9
V. Examples: multiplication of best practices
  • ( cfr. “Bus d’Or “ competition)
  • Recognition of best practices “training directive”
  • Driving Techniques
  • Driving rules
  • customer relations
  • ....
slide10
VI . SUMMARY:
  • TR ACE
  • +Training apprenticeship work conditions Management
  • +professio + Integration + fair conditions by examples
  • nalism closer supervising - seniority +
  • + diversity Best practices