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STIB. Training directive & policies of human resources: Context & TR.A.C.E. THE STIB Brussels PT company (owned by the Region) 6500 members of staff, 3000 drivers,1500 bus drivers; 6 metro lines,20 tram lines, 50 Bus lines Territory of 242 km2 290 millions of journeys/year

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Stib

STIB

Training directive & policies of human resources:

Context & TR.A.C.E.


Stib

  • THE STIB

  • Brussels PT company (owned by the Region)

  • 6500 members of staff, 3000 drivers,1500 bus drivers;

  • 6 metro lines,20 tram lines, 50 Bus lines

  • Territory of 242 km2

  • 290 millions of journeys/year

  • 38 millions km /year.


Stib

  • I. CONTEXT

  • Employment market Belgium & Brussels

  • FL BXL WL Be EU

  • Unemployment rate

  • 15-24 10.5 33.7 23.9 17.3 15.5

  • 25-54 3.3 15.2 8.7 6.1 6.1

  • 55-64 3.6 8 4.7 4.4 5.1

  • Women 25-54 3.5 15.8 9.9 6.6 6.7


Stib

  • I. CONTEXT

  • FL BXL WL Be

  • Non “scholared”

  • lacking school certificate

  • 18-24 year old 8.6 19.9 15.2 12

  • long term unemploym. 1.4 8.8 5.1 3.3

  • Ageing rate

  • 15-24vs 55-64

  • 2010 0.93 1.2 1

  • 2020 0.74 1.1 0.89


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  • I. CONTEXT

  • We are compelled to train young low skilled candidates

  • We need to attract women in the driving staff

  • The driving career has to become more attractive


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  • II.Training : The STIB OPTION

  • 1. SCOPE : inclusion of mechanics

  • 2. In-House training : ...in -house context

  • 3. Teaching methods: learning by questions & immediate

  • comments when the answer is wrong

  • 4. Contents of examination: gap between legal provisions &

  • reality re constraints of organisation


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  • III . Apprenticeship

  • Integration by peers

  • Supervising by first line managers

  • periodic training

  • re-education training


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  • IV Conditions :new work conditions

  • More choice for work schedules

  • more regular services

  • 11H rest period better warranted

  • more diversity


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  • V. Examples: multiplication of best practices

  • ( cfr. “Bus d’Or “ competition)

  • Recognition of best practices “training directive”

  • Driving Techniques

  • Driving rules

  • customer relations

  • ....


Stib

  • VI . SUMMARY:

  • TR ACE

  • +Training apprenticeship work conditions Management

  • +professio + Integration + fair conditions by examples

  • nalism closer supervising - seniority +

  • + diversity Best practices


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