HCM Internship Advising Session

1. HCM Internship Advising Session Profs. Dauner, Klingner & Schultz

2. Why pursue an internship? • Experience, experience, experience • Explore job opportunities • Networking • Apply what you have learned in classes • Enhance communication skills • Personal growth

3. Where can I intern? • Anywhere!

4. Industries to Explore • Clinical setting • Hospital, clinic, dental, chiropractic, surgery centers, specialty clinics, long-term care, home care, mental health, pharmacy • Managed Care / Insurance • Benefits management • Medical informatics • Medical device • Pharmaceutical • Government • Non-profits • Consulting

5. Internship Sites 2011-2012 • Essentia Health • Neighborhood Clinics, Cancer Center, Patient Safety, Essentia Health Superior, IT • St. Luke’s • Clinics, Hospitality • Community Memorial Hospital, Cloquet • StayWell Health, Minneapolis-St. Paul • UMD, Human Resources, Employee Wellness Program

6. Internship Sites 2011-2012 • Trillium Services • YMCA of Duluth • Private psychiatric practice • Carlton-Cook-Lake-St. Louis Community Health Board • Recover Health, Minnetonka • Bellin Health, Green Bay, WI • Dignity and Grace/Brookside Assisted Living, Bemidji area • Blink Optometry • Bridges Caring Community, Ada, MN • National Rural Health Resource Center • Private physical therapypractice

7. More Sites • Essentia Institute for Rural Health • St. Luke’s Finance • Whiteside Foundation • MinuteClinic • HealthPartners • Human Development Center (HDC) • Chris Jensen Rehabilitation Center • Blue Cross Blue Shield • Fairview Corporate • Red Brick Health • Red Cross • Generations Health Care Initiatives

8. What do interns do? • Clinical sector experiences • Non-clinical experiences

9. Clinical Sector • Improving quality and efficiency • Implementing new technology (e.g. electronic medical records) • Recruiting and retaining health care professionals • Ensuring compliance with changing regulations • Billing and reimbursement • Implementing programs to improve the health of patients and communities

10. Non-clinical Sector • Improving quality and efficiency • Controlling costs • Worksite wellness and health insurance benefits • Health information technology • Health care marketing • Pharmacy benefit management • Provider network contracting • Medical device and biomedical consulting • Health policy

11. Sample Student Projects • Research to improve patient satisfaction • Programming colonoscopy alerts into the EMR • Developing a leadership program for employees • Policy development and legal compliance in a new practice • Social media programming for corporate wellness • Small business worksite wellness development • Community health needs assessment per the ACA • Community asset mapping and “hot spotting”

12. What are the internship pre-requisites? • Mandatory course, becoming a “Group A” requirement for the HCM major • Students must be juniors or seniors • HCM major or minor • There must be overlap between when the credits are taken and when the internship occurs • Students must have completed pre-business classes & at least 2 HCM courses before applying for internships

13. What are the internship course requirements? • Registration in HCM 4597 (3-credit course) • Offered in fall, spring, and summer semesters • Minimum of 200 hours completed • Completion of pre-registration forms, reports and evaluations • Site visit (at internship director’s discretion)

14. What is the process for getting an internship? • Before seeking an internship: • Do some soul searching: think about what you want to learn, how you want to grow, and where you want to be • Fill out the Student Information Form • Meet with Prof. Dauner in the semester before you want an internship to get some contacts • Review your resume and cover letter • During the search: • Be proactive in seeking out the internship • Follow-up with contacts

15. What is the process for getting an internship? • Once you have secured an internship: • Fill out the Learning Objectives Form (make sure they are SMART) • Fill out the Placement Agreement Form • Read the Internship Manual and the Grading Criteria (these are the syllabus) • Get approval and permission # for HCM 4597 from Prof Dauner and register • Make sure your site supervisor knows what your learning objectives are and what the internship requires

16. What is the process for getting an internship? • During the internship: • Document your work • Complete the first of the 2 reports • Participate in a site visit • At the end of the internship: • Complete the second report • Complete your evaluation of the experience • Ask your site supervisor to evaluate the experience • Share your work

17. Where do I find the forms? • On-line: https://lsbe.d.umn.edu/healthcare/internships.php

18. What else can I do to prepare? • Enroll in Internship Prep (CNED 3010) for 1 credit the semester before you want to intern • Draft resume and generic cover letter • Work w/ Career Services Center • http://careers.d.umn.edu/cs_handbook/cshandbook_resumewriting.html • http://careers.d.umn.edu/cs_handbook/cshandbook_resumeexamples.html • Acquire references (for future letters of recommendation) • Practice interview skills: Interview Stream • http://careers.d.umn.edu/services/practice_interviewing.html#is • Volunteer at a health services organizations • http://www.1-800-volunteer.org/ • Identify areas of interest • Identify organizations where you want to intern • Contact people at organizations identified. Share internship information with them.