Buying technology understanding what you need why you need it
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Buying Technology: Understanding What You Need & Why You Need It. www.wisejargon.com. Would You Combine New Technology with Old Processes?. www.wisejargon.com.

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Buying technology understanding what you need why you need it

Buying Technology: Understanding What You Need & Why You Need It

www.wisejargon.com


Would you combine new technology with old processes

Would You Combine New Technology with Old Processes?

www.wisejargon.com


Buying technology understanding what you need why you need it

Too many companies view the technology buying process as a way to buy plastic and steel connected by wires to do what they’ve always done.

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Without a vision the people perish

Without a Vision, the People Perish

  • Arbys “…is committed to deliver a ‘Cut Above’ restaurant experience to the customers.”

  • Answer Two Questions:

    • What Business Am I Really In?

    • Why do Customers Buy From Me?

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Buying technology understanding what you need why you need it

Define Success

Vendor Choice Criteria

ID Areas to Improve

Armed With Answers

Process to ID Products

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Technology decision stakeholders

Technology Decision Stakeholders

Finance/

Accounting

CEO

Sales/

Marketing

Purchasing/

HR

Operations/

IT

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Three technology traps

Three Technology Traps

  • They Buy On Price

  • They Delay Decisions For Fear of Making A Mistake

  • They Hire A Consultant to Blame if Things Go Wrong

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So you d like to buy technology to do what

So You’d Like to Buy Technology – To Do What?

Answered Two Questions:

What Business Am I Really In?

Why do Customers Buy From Me?

Third Question: What are the Areas I’d like to Improve?

Must know how presently organized.

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Some questions to ask about your business

Some Questions to Ask About Your Business

  • What are my sales & marketing strategies?

  • Are there ways to streamline my paperwork processes?

  • What are “best practiced” techniques?

  • Why do my competitors win/lose market share?

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Question 4 do i have a clearly defined objective

Question 4: Do I Have a Clearly Defined Objective?

In a time of economic downturn, customer service is critical. New methods are emerging to unify phone, computer and internet technologies to enhance how you serve your customers.

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How will this technology impact my business

How will this Technology Impact My Business?

  • Will it help me generate more revenue?

  • Will it enhance my image with my members?

  • Will it make my employees more productive; my business more efficient?

  • Will this technology increase business security, and provide stability for my staff?

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When meeting with the vendor

When Meeting With the Vendor:

  • Are You Interested in a Quote?

    OR

  • Are You Interested in a Profit Generating Partnership?

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Guidelines to select a product and vendor to buy from

Guidelines to Select a Product, and Vendor to Buy From

  • Create a Business Plan

  • Measure How You Achieve Your Business Goals

  • Calculate Current Costs for Existing or Similar Services

  • Estimate a Return on Investment from This Technology.

  • Establish Criteria to Determine the “Best” Vendor

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What some applications you re evaluating for technology enhancement

What Some Applications You’re Evaluating for Technology Enhancement?

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  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________


Planning for how to use virtual communities

Planning for How To Use Virtual Communities

  • Decline of Community

  • Growth of Association Web Sites

  • The Problem: Having a Vision for How to Use Web-Based Solutions to Build Community Through

    • Content

    • Distance Learning

    • Newsletters

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Virtual communities travel

Virtual Communities: Travel

Cruises

Golf

Resorts

Safaris

Core Travel

Comm.

Mountain

Climbing

Europe

Core travel services provided to communities of travel consumers.


Who are your communities

Who Are Your Communities?

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  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________

  • ___________________________


Using virtual communities

Using Virtual Communities

How Do You Attract Members?

How Do You Promote Participation?

How Do You Build Loyalty?

How Do You Capture Value?

Visit www.authorsonthenet.com

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Buying technology understanding what you need why you need it

COMMENT: You’ll see a screen that looks like this. Click on Files to see what has been loaded up.

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Online college discussion

Online College Discussion


To initiate distance learning

To Initiate Distance Learning

  • How Do We Presently Use Distance Learning?

  • What Technology Tools Are Needed?

  • What Are the Potential Barriers to Using Such Tools?

  • Are the barriers primarily:

    • People related?

    • Technology related?

  • Who Are the Stakeholders? Benefits / Risks?

  • What Processes Need To Be Changed, If Any?


About david lantz

About David Lantz

  • Author of Buying Technology: Understanding What You Need & Why You Need It.

  • University of Phoenix “Faculty of the Year”, 2005,Indianapolis Campus.

  • Visit www.findingcommunity.net David can work with organizations to train them in the “high touch” process of leading online discussion forums.

  • Also, visit him at www.wisejargon.com

317-670-8060 www.wisejargon.com


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