Cibc firstcaribbean s mobile financial services
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CIBC FirstCaribbean’s Mobile Financial Services. Presented by : George Thomas, Head of Technology Infrastructure & Innovation. Date : May 29 th 2012. What is Mobile Financial Services?.

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CIBC FirstCaribbean’s Mobile Financial Services

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Cibc firstcaribbean s mobile financial services

CIBC FirstCaribbean’s Mobile Financial Services

Presentedby: George Thomas,

Head of Technology Infrastructure & Innovation

Date: May 29th 2012


Cibc firstcaribbean s mobile financial services

What is Mobile Financial Services?

  • CIBC First Caribbean has chosen the Mobile Device, based on it’s adoption and usage in the Caribbean which has outstripped that of many typical markets, as the low cost medium to offer mobile financial services. “Mobile banking” continues to provide us with the opportunities to increase service options, create non traditional methods for our customers to access their funds easily and hassle free and offering products which appeal to the 18 to 35 age group as well as young professionals.


Cibc firstcaribbean s mobile financial services

How our Mobile solution works

Our mobile banking service offering provides our customers with the ability to view their balance, transfer funds to their own accounts as well as pay their bills.

CIBC FirstCaribbean in the very near future will offer a stored value/Mobile Wallet service, offering very similar services to persons whether or not they are bank account holders. Subscribers of this service will have options of:


Cibc firstcaribbean s mobile financial services

Mobile Health Benefits

  • CIBC FirstCaribbean endeavors to make the Mobile Wallet service an all encompassing tool for government agencies, non-profitable and charitable organizations to achieve greater efficiencies by leveraging our mobile phone transaction base services. Our services will be excellent drivers for:

    • Charitable donations

    • Aid distribution in times of disaster

    • Easy Government distribution of health benefits

    • Disbursing Wages and Pensions

    • Health care Insurance


The us health care system is struggling

The US Health care system is struggling

There are 5100 hospitals in the US

More than 133M. Americans are afflicted with one or more chronic conditions

In N. America, chronic disease consumes 78% of total health costs

NCD’s are largely preventable through “Behavior” changes


To reach 50 million people

To reach 50 million people:

38yrs.

13yrs.

4yrs.

3yrs.


Cibc firstcaribbean s mobile financial services

Increase in Human Life Expectancy

Increase in Human Life Expectancy

  • Accumulation of Medical Knowledge


Expanding knowledge through mobile technology

Expanding knowledge through mobile technology

Old Model

New Model


And how do we fix it

And, how do we fix it?

OLD:

NEW:

Emergency rooms and Inpatient treatment

Expensive hospitals and overworked medical staff

Out-dated processes and technologies

Community and home care

Patient tools &technologies

Focus on prevention, education and self-care

Comprehensive, integrated & accurate information


What the experts say

What the experts say

Increase focus on prevention

Decrease the prevalence of chronic disease

Use incentives to change behaviors

Work with employers to start wellness programs

Reduce fraud and errors

Connect people in health care

Bring better intelligence to decision making

Increase adoption of smart technologies


Mhealth

mHealth

Micro savings

Micro insurance

Co-payments

Personal health records

Common infrastructure

Integrated supply chain

Powerful tools on your phone

Support NGO, Government and Civil Society


Growing array of health focused mobile apps

Growing array of health-focused mobile apps

Live Strong

Pillboxer

My Health

Self-measurement technology:


Cibc firstcaribbean s mobile financial services

Chronic Disease Management

Mobile Chronic Disease Manager is a personalized medical and wellness tool that will enable consumers to take ownership over their personal health information to prevent and control major chronic diseases and their risk factors.

Chronic disease is responsible for 7 in 10 deaths and 75 cents for every healthcare dollar

130 million Americans have chronic disease

Chronic Obstructive Pulmonary Disease (COPD)

  • Health Channel Subscription

  • The application will allow each consumer to personalize it for their own needs. Consumers can “subscribe” to their treatment therapeutic area.

Diabetes

Cancer

Heart Disease

  • Smart Messaging

  • Messages type (SMS, email, voice, or push notification) can be based on individual patient preference. The clinical care team can configure health alerts and tips based on the rules that make sense for their area of specialization.

Rite Aid

Mobile Chronic Disease Manager


Cibc firstcaribbean s mobile financial services

Chronic Disease Management

Mobile Chronic Disease Manager is a personalized medical and wellness tool that will enable consumers to take ownership over their personal health information to prevent and control major chronic diseases and their risk factors.

Chronic disease is responsible for 7 in 10 deaths and 75 cents for every healthcare dollar

130 million Americans have chronic disease

Chronic Obstructive Pulmonary Disease (COPD)

  • Health Channel Subscription

  • The application will allow each consumer to personalize it for their own needs. Consumers can “subscribe” to their treatment therapeutic area.

Diabetes

Cancer

Heart Disease

  • Smart Messaging

  • Messages type (SMS, email, voice, or push notification) can be based on individual patient preference. The clinical care team can configure health alerts and tips based on the rules that make sense for their area of specialization.

Rite Aid

Mobile Chronic Disease Manager


Cibc firstcaribbean s mobile financial services

Medication Therapy Management

Mobile Chronic Disease Manager will enable consumers to connect with their pharmacists for direct counselling, to automatically upload their results (i.e. blood glucose) and receive alerts and reminders, all from a personal health record and a mobile device

ROI for an investment in medication therapy management (MTM) programs which involves pharmacists counseling patients to improve medication adherence is $12.5 per $1.00 of services provided (source: National Association of Chain Stores, March 2011)


Thank you

Thank You

Dennis Young

Managing Director Healthcare & Life Sciences


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