1 / 1

Questions on report?

Vertical Marketing. Complete. Requester Closes the ticket. State: Verification Pending. State: Closed. No. Vertical Marketing. Requester reviews and tests the report within 3 business days. Issues Found?.

kiet
Download Presentation

Questions on report?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Vertical Marketing Complete Requester Closes the ticket. State: Verification Pending State: Closed No Vertical Marketing Requester reviews and tests the report within 3 business days. Issues Found? Note: This step must be executed on within 3 business days, otherwise the ticket will automatically move into the ‘Closed’ State Yes Note: The issue detection/resolution cycle may take no more than 10 business days. State: Verification Pending Mindteck Upon completion, the developer moves ticket into Verification Pending, notifies requester State: Fix Pending No Vertical Marketing Product Manager Mindteck Mindteck Vertical Marketing Opens ticket in JIRA for new report request, attaches template document,assigns it to Product Manager (PM).PM moves ticket to Pending state PM triages, prioritizes ticket, assigns ticket to Mindteck developer. Mindteck picks up ticket , provides estimated completion date in comment. Question is specified in Requirement template doc. Developer notifies requester. Answer is given in Requirement template doc. Requestor notifies developer. Questions on report? Yes State: Open State: Pending State: Fix Pending State: Fix Pending State: Fix Pending

More Related