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Scottish Citizen Account Smartcard Consortium Sid Bulloch Dundee Discovery Card Manager Chair : SCASC For SCNF – Newcast

Scottish Citizen Account Smartcard Consortium Sid Bulloch Dundee Discovery Card Manager Chair : SCASC For SCNF – Newcastle 26 October 2004. Mustn’t Grumble. Agenda SCASC……………. The past The present The future. The Past. A short history of nearly everything you need to know about SCASC

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Scottish Citizen Account Smartcard Consortium Sid Bulloch Dundee Discovery Card Manager Chair : SCASC For SCNF – Newcast

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  1. Scottish Citizen Account Smartcard Consortium Sid Bulloch Dundee Discovery Card Manager Chair : SCASC For SCNF – Newcastle 26 October 2004

  2. Mustn’t Grumble

  3. AgendaSCASC…………….. • The past • The present • The future

  4. The Past A short history of nearly everything you need to know about SCASC with apologies to Bill Bryson

  5. Project Structure - 2003 Central/Local government Ministerial Forum Citizen Account/Smartcard Steering Group SRO Citizen Account Smartcard Group CRM Project Team Young Scot Project Library Leisure Applications Transport Application Project School Applications Project Team (Meals, Registration, Proof of Age)

  6. Aberdeen Angus Dundee Fife East Lothian Mid Lothian SCASC Membership • Edinburgh • West Lothian • Inverclyde • West Dunbartonshire • Dumfries & Galloway

  7. SCASC Aims • Multi-application scheme integrated with citizen account • A range of services for joined up government • Savings in the customer journey • Business benefits to the application providers • Policy benefits through better service promotion • Transparent Data Protection policy • Framework for a Scottish one model approach • A sustainable business case

  8. SCASC Card Targets • 500,000 using the card for bus travel by May 2005 • 63,000 school pupils and staff using the card • 230,000 using the card to access leisure services • 155,000 using the card for library membership

  9. The Present What has been achieved in that foreign land so far to the north beyond the wall of Hadrian wherein men wear skirts and football teams lose with remarkable consistency?

  10. SCASC Achievements • c1000,000 cards issued (Sept 2004) • Shared momentum & motivation • Application working groups • 10 authorities using common card structure • Partnering Young Scot & adoption of PASS mark • Two successful reference group meetings • Major transport project initiated • Joint procurements • Migration & Convergence framework being developed • Sustainable business case constructed • Tangible & Intangible benefits being realised

  11. Key collective output and outcome • Practical implementation • Clear agreement on achieving main objective – clustering and migration

  12. The Future Who knows what the future may bring. Or alternatively – “Is there life after cashless catering?”

  13. SCASC Consultant’s Recommendations • Move forward using the 3 current models • Encourage “clustering” with the objective of convergence over time • Include transport applications to encourage take up • Stronger governance and programme management • Encourage the Scottish Executive’s role • Explore charging citizen’s for cards

  14. Scottish Executive Plans “For every action, there is an equal and opposite government programme”

  15. National Infrastructure – Life Event Messaging Gazetteer Citizen A/C NHS CR CENSUS CHI GRO NHS Inter Agency Messaging Hub Birth Death Local Authority CRM Name Change Address Change

  16. GOVERNANCE STRUCTURE Customer First (MGF3) Programme Steering Board National Infrastructure Sub-Programme Board DNAS Sub-Programme Board CRMCA Sub-Programme Board Entitlement Card Sub-Programme Board Programme Management Teams (Programme and Project Managers, Theme Leads etc.) Programme Office

  17. GOVERNANCE STRUCTURE Customer First (MGF3) Programme Steering Board National Infrastructure Sub-Programme Board DNAS Sub-Programme Board CRMCA Sub-Programme Board Entitlement Card Sub-Programme Board Programme Team Programme Team TRANSPORT AUTHENT SCASC FE NHS Programme Office

  18. SCASC’s Role & Remit • Influencing Environment and Practical Changes • Critical Success factors • Sustainability • Scalability • Clustering and migration • Efficiency and Flexibility

  19. Scheme Convergence • Requires a migration route which offers : • Cost effectiveness • Increased usage • Sustainability • Easy ITSO entry • Low redundancy of components • Lowest effort • Lowest action • Opportunities for field testing • Easy entry level for late entrants

  20. Scheme Convergence • Requires action on: • Operating rules and principles • Technical and procedural standards • Technical specifications • Existing facilities audit • Demand for “central” services • Identifying the “end game” • Support for new authorities

  21. Support for joining authorities • Quickplace - Web information resource • “Lead” authority involvement • Working groups • LASSEO (standards) / E-NSCP papers • Workshops • Training • Guidance notes • Project papers • Other contacts

  22. sid.bulloch@dundeecity.gov.uk

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