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Business Proces Reengineering (BPR). Fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance -Hammer. History. Began as thinking in the 1990s. Started as a revolution with phrases such as:

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Business proces reengineering bpr

Business Proces Reengineering (BPR)

Fundamental rethinking and radical redesign of business processes to bring about dramatic improvements in performance

-Hammer


History
History

  • Began as thinking in the 1990s.

  • Started as a revolution with phrases such as:

    • ...taking and ax and machine gun to your existing organization...

    • ...shoot the dissenters...

    • ...reengineering will require a lobotomy...

    • ...what you do with the existing structure is nuke it!

    • ...break legs...

    • ...the way you deal with resistance is a bloody ax...

    • ...we will run over you with the train...

  • Has a tarnished history because of badly managed projects.



Motivation
Motivation

  • poor financial performance

  • external competition

  • erosion of market share

  • emerging market opportunities.


Bpr is not
BPR is not

  • downsizing

  • restructuring

  • reorganization

  • automation

  • new technology

  • etc.

    But…..


Focus areas
Focus areas

  • Involvement of Top management

  • Heavy use of "Change Management"


Change management
Change management

Quy Nguyen Huy

  • Formal structures

    • Changed through commanding

  • Work processes

    • Changed through engineering

  • Beliefs

    • Changed through teaching

  • Social relationships

    • Changed through socializing


Bpr today
BPR today

Example: Implementing an ERP system










BPR build control into the process.and MUST


Objectives
Objectives build control into the process.


Objectives cont
Objectives (cont) build control into the process.


Objectives and visions when
Objectives and visions… when? build control into the process.


Focus
Focus build control into the process.


Tools methods
Tools / Methods build control into the process.


Tools methods cont
Tools/Methods (cont.) build control into the process.


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