Marco@gianotten.com
Download
1 / 51

marco@gianotten.com Twitter: @Marco_Gianotten www.outsourcingperformance.nl - PowerPoint PPT Presentation


  • 66 Views
  • Uploaded on
  • Presentation posted in: General

marco@gianotten.com Twitter: @Marco_Gianotten www.outsourcingperformance.nl www.ilovemyITdepartment.com. Uprising of IT users. Cyber crime. Cloud. A. CH OS. Consumerization. Complexity IT landscape. Too much bullshit. Forecast. Tiers. Usage . Paterns. Embrace it. Getting rogue.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'marco@gianotten.com Twitter: @Marco_Gianotten www.outsourcingperformance.nl ' - keon


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Marco gianotten com twitter marco gianotten www outsourcingperformance nl

marco@gianotten.com

Twitter: @Marco_Gianotten

www.outsourcingperformance.nl

www.ilovemyITdepartment.com

Uprising of IT users


Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Cyber crime

Cloud

A

CH OS

Consumerization

Complexity IT landscape



Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Forecast

Tiers

Usage

Paterns









Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Complexe harmonie

Too much M&Ms




Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Satisfied

Tolerated

Frustrated

0

T

F

Satisfied + Tolerated / 2

Apdex

0,xx

=

=

Total Samples

‘F’ word in service culture








Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Talk EBIT


Marco gianotten com twitter marco gianotten www outsourcingperformance nl

“Data equity will be

as important as

brand equity.”




















Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Preventing chaos

Reactive

Proactive






Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Logon time

Response time

Availability

Utilization

=

Experience



Marco gianotten com twitter marco gianotten www outsourcingperformance nl

../

Pagina 2

Cerebral bridge



Marco gianotten com twitter marco gianotten www outsourcingperformance nl

Aim for the moon. If you miss, you may hit a star.”

twitter/Marco_Gianotten


ad
  • Login