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TEAM 1. BP-CENTRO-Finland. Objectives and Policies. Joanne Ooi Po Ean Faradila Tokshim Heidi Honkanen. 21 June 2001. S M A R T S pecific M easurable A ctionable R elevant T ime-based. Mission Statement. 21 June 2001. Goals. ORGANISATIONAL GOALS:

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Bp centro finland

TEAM 1

BP-CENTRO-Finland

Objectives and Policies

Joanne Ooi Po Ean

Faradila Tokshim

Heidi Honkanen

21 June 2001


Mission statement

S M A R T

Specific

Measurable

Actionable

Relevant

Time-based

Mission Statement

21 June 2001


Goals

Goals

ORGANISATIONAL GOALS:

Company's long term performance goals

Manage globalization changes - proactive manner

Commitment towards TQM

Top shopping complex developer & operator

Development of sufficient human capital

Penetrate the new emerging markets

21 June 2001


Goals1

Goals

CORPORATE CULTURE & IMAGE:

Integrated common corporate culture

BP’s brand name and products

SOCIAL RESPONSIBILITY:

Financial performance and value to shareholders

Environmental aspects

21 June 2001


Principles values

Principles & Values

Result of globalization:

- high quality

- enhanced core competencies

- difficult to imitate by competitors

Image and perception:

- standard image at all facilities

- customer friendly services

- top quality products

Reliable employees:

-homogeneous staff

-knowledge workers

21 June 2001


Code of ethics

Code of Ethics

ethical behavior

competent performance

management excellence

innovative practice

equality of opportunity

social justice

unity of purpose

sustainable development

21 June 2001


Policies

Policies

Internal Policies

- high standard of professional conduct

- commitment towards changes

- embrace new technology - HRIS

- comparable worth - prevent discrimination

External

Abide government regulations:

- Health Regulations and Rights

- Sexual harassment at workplace

- Uniform Guidelines on Employee Selection

- Taxation (Proliferation of new laws)

21 June 2001


Policies1

Policies

Management Style

common management policies - applicable market wide

Cultural Biases

official language - English

multi-linguist

multinational employees

recreational activities - develop harmony

21 June 2001


Policies2

Policies

Employment and Promotion

- practice of EEO and AA

- recruit from within

- job rotation

- internship programs

- outsource, below mid-management level

Wages

escalator clauses

pay grades

pay equity

21 June 2001


Policies3

Policies

Compensation

- expatriate incentives

- annual bonus

- workers compensation insurance

21 June 2001


Visions

Visions

headquarter to centralize:

- operation coordination

- direct communication

- foster corporate culture

reduction in organizational layers

strong multi-cultural HRM team

work closely with:

- franchisees

- local business owners

21 June 2001


Visions1

Visions

Long-term focus in the Baltic, Russia and other Central Europe market:

- regional manager for each region

- country manager to supervise regional managers

- develop new contact and local networks regional transportation and distribution channels

Respect local cultural differences

21 June 2001


Vision

Vision

Focus on:

- customer loyalty

- brand recognition

effective marketing strategies

advanced technology

respond towards market

costs minimization

21 June 2001


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