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Module 4: Managing Recipients

Module 4: Managing Recipients. Video. Overview. Introduction to Exchange Recipients Creating, Deleting, and Modifying Users and Contacts Managing Mailboxes Managing Mail-Enabled Groups Discussion: Managing Recipients. Lesson: Introduction to Exchange Recipients.

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Module 4: Managing Recipients

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  1. Module 4: Managing Recipients

  2. Video Overview • Introduction to Exchange Recipients • Creating, Deleting, and Modifying Users and Contacts • Managing Mailboxes • Managing Mail-Enabled Groups • Discussion: Managing Recipients

  3. Lesson: Introduction to Exchange Recipients • What Are Exchange Recipients? • Active Directory Group Types and Scopes • Uses of the Exchange Task Wizard

  4. What Are Exchange Recipients? • E-mail address created • Displayed in address lists • Can send and receive e-mail • Can store e-mail on the Exchange server Mailbox-Enabled Mail-Enabled User • E-mail address created • Displayed in address lists • Can receive e-mail at an external e-mail account Mail-Enabled Contact • E-mail address created • Displayed in address lists • E-mail forwarded to all members who have valid e-mail addresses defined in Active Directory Mail-Enabled Group

  5. Active Directory Group Types and Scopes Domain Local Group Distribution Group Security Group Global Group Universal Group You should only mail-enable universal groups and not domain local or global groups if you have multiple domains in your environment User Expansion Server

  6. Uses of Exchange Task Wizard You can use the Exchange Task Wizard to:

  7. Read the scenarios Work in pairs or small groups on the solutions Discuss your solutions with the class 1 2 3 Practice: Deciding Which Exchange Recipient Type and Scope to Use

  8. Lesson: Creating, Deleting, and Modifying Users and Contacts • How to Create a Mailbox • How to Delete Mailboxes • How to Create and Delete Mail-Enabled Users and Contacts • How to Modify Aliases and E-Mail Addresses for Recipients • How to Make Bulk Changes to Active Directory • How to Automate Mailbox Administration • How to Hide Mailboxes • How to Reconnect Mailboxes to Active Directory Accounts

  9. How to Create a Mailbox To create a mailbox: Open Active Directory Users and Computers Browse to the OU that will contain the new user account Use the context menu of the organizational unit to create the new user account, and verify that the Create an Exchange mailbox check box is selected 1 2 3 Mailbox alias: Samsmith E-mail address: Samsmith@nwtraders.msft

  10. How to Delete Mailboxes To delete a mailbox: Open Active Directory Users and Computers Locate the organizational unit that contains the user account associated with the mailbox Locate the user account of the person whose mailbox you want to delete Use the Exchange Task Wizard to delete the mailbox 1 2 3 4 Active Directory Exchange Server Elapsed time 5 days 10 days delete mailbox Default Mailbox Retention Period = 30 days 15 days 20 days 30 days Administrator

  11. Practice: Creating and Deleting a Mailbox Complete the procedures to practice creating and deleting a mailbox

  12. How to Create and Delete Mail-Enabled Users and Contacts To create a mail-enabled user: To create a mail-enabled contact: Open Active Directory Users and Computers Locate the organizational unit that will contain the new user account Use the context menu of the organizational unit to create the user account and verify that the Create an Exchange mailbox check box is not selected Use Exchange Task Wizard to establish an e-mail address for the user object Open Active Directory Users and Computers Use the context menu of the organizational unit to create the new contact object Configure the alias and the e-mail address for the new contact 1 1 2 2 3 3 4 Use Active Directory Users and Computers to remove the e-mail addresses from the user accounts or contacts when you no longer need to mail-enable the users and contacts

  13. Default address types: • Custom address • X.400 address • Microsoft Mail Address • SMTP address • cc:Mail Address • Lotus Notes Address • Novell GroupWise address Practice How to Modify Aliases and E-Mail Addresses for Recipients To: Samsmith@nwtraders.msft or To: Samantha.smith@contoso.msft Exchange Server inbound outbound External User From:Samsmith@nwtraders.msft Samantha Smith

  14. How to Make Bulk Changes to Active Directory CSVDE.exe or LDIFDE.exe filename.csv filename.ldf Active Directory import export

  15. Practice How to Automate Mailbox Administration Programming technologies: • ActiveX Data Objects • Active Directory Service Interface • Collaboration Data Objects • Exchange OLE DB provider • LDAP • Store events • World Wide Web Distributed Authoring and Versioning • Exchange 2000 Server Web forms • Windows Management Instrumentation CreateMBX.vbs

  16. To hide a mailbox: Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange Advanced tab, select the Hide from Exchange Address Lists check box 1 2 3 Practice How to Hide Mailboxes When a mailbox is hidden, it can still receive messages addressed to it if the message sender uses its SMTP e-mail address or any other foreign address

  17. Practice How to Reconnect Mailboxes to Active Directory Accounts To reconnect a mailbox to an existing account: To reconnect a mailbox to a new account: Open Exchange System Manager Locate the mailbox store that contains the deleted mailbox Right-click the disconnected mailbox object and then click Reconnect Select the appropriate user account Open Active Directory Users and Computers and create the user object Clear the Create an Exchange Mailbox check box Use Exchange System Manager to connect the new user account to a disconnected mailbox 1 1 2 2 3 3 4 Exchange Server Active Directory

  18. Lesson: Managing Mailboxes • How to Configure Storage Limits • How to Configure Send on Behalf and Send As Permissions • How to Manage Permissions to Mailboxes • How to Move Mailboxes • How to Configure a Forwarding Address

  19. To set storage limits for a specific user: Open Active Directory Users and Computers Open the Properties dialog box for the user account that you want to configure Clear the Use mailbox store default check box on the Limits tab Configure the appropriate options 1 2 3 Practice 4 How to Configure Storage Limits Mailbox Storage Limit 10,000 KB 15,000 KB Issue warning at: 20,000 KB Prohibit send at: 25,000 KB Prohibit send and receive at: 30,000 KB User Exchange Server

  20. User B User Aon behalf ofUser B From: From: Practice How to Configure Send on Behalf and Send As Permissions To configure Send As permissions: Open Active Directory Users and Computers Open the Properties dialog box for the user account for which you are granting permissions Use the Security tab to add the name of the user whom you want to be able to send e-mail as the mailbox owner 1 2 Send on Behalf permission on User B User A 3 To configure Send on Behalf permissions: Open Active Directory Users and Computers Open the Properties dialog box for the user account of the person whose sending privileges you want to delegate On the Exchange General tab, click Delivery Options Add the name of the user whom you want to be able to send e-mail on behalf of the mailbox owner 1 2 Send As permission on User B 3 User A 4

  21. To manage mailbox permissions: Open Active Directory Users and Computers Open the Properties dialog box for the mailbox for which you want to grant or deny permissions Use the Exchange Advanced tab to grant or deny the appropriate mailbox permissions 1 2 3 How to Manage Permissions to Mailboxes As an administrator, you can configure mailbox properties to grant or deny users permission to an entire mailbox. However, you cannot delegate control of specific individual folders in a mailbox

  22. Exchange Server Practice How to Move Mailboxes Use Exchange Task Wizard when: Use Exmerge.exe when: • You have a small number of mailboxes to move • You must move mailboxes within the same Exchange organization • You must migrate users between different Exchange organizations • You must extract e-mail from a damaged mailbox store and import it back into an undamaged mailbox store

  23. To configure mail-forwarding: Open Active Directory Users and Computers Open the Properties dialog box for the user account On the Exchange General tab, configure the delivery options Verify that forwarding is in effect 1 2 3 4 You can configure Exchange to forward e-mail to a: Mailbox-enabled user Mail-enabled user Practice Mail-enabled contact How to Configure a Forwarding Address

  24. Lesson: Managing Mail-Enabled Groups • How to Create and Delete Mail-Enabled Groups • How to Create Query-Based Distribution Groups • How to Limit Access to Mail-Enabled Groups

  25. To create a mail-enabled group: To delete a mail-enabled group: Open Active Directory Users and Computers Locate the organizational unit that will contain the new group Open the New Object – Group dialog box Enter the group name, scope, and type Select the Create an Exchange e-mail address check box Open Active Directory Users and Computers Locate the organizational unit that contains the group Delete the group 1 1 2 2 3 3 4 5 How to Create and Delete Mail-Enabled Groups When creating a mail-enabled group, designate an expansion server in the same domain as the domain local group or global group for membership resolution • Deleting a mail-enabled group • Removes the group SID • Removes permissions granted to the group • Keeps the user accounts that were members of the group SID

  26. To create a query-based distribution group: Open Active Directory Users and Computers Locate the OU that will contain the new query-based distribution group Use the context menu of the OU to create a new query-based distribution group Configure the filter to search Active Directory for objects that you want to make members of this group Configure the advanced features to identify specific membership criteria 1 2 3 4 5 How to Create Query-Based Distribution Groups • Advantages • Dynamic membership • Reduces administrative overhead Query-based Distribution Group • Disadvantages • Higher performance cost on server resources • Can only be created in a native mode topology for Exchange Server 2003 Active Directory User LDAP query

  27. Practice: Creating Mail-Enabled Groups and Query-Based Distribution Groups Complete the procedures to practice creating a mail-enabled group and a query-based distribution group

  28. Practice How to Limit Access to Mail-Enabled Groups To restrict access to a mail-enabled group: To hide a mail-enabled group: Open Active Directory Users and Computers Use the View menu to enable the Advanced Features Open the Properties dialog box for the mail-enabled group On the Exchange Advanced tab, select the Hide from Exchange Address lists check box Open Active Directory Users and Computers In the Properties dialog box of the mail-enabled group, use the Exchange General tab to configure message restrictions for sending messages to the group In the Properties dialog box of the group, use the Members tab to configure who will receive messages sent to the group 1 1 2 2 3 3 4 Users can still use the SMTP address of the mail-enabled group to send messages to the group Only users with permissions can send messages to or receive messages from the mail-enabled group

  29. Read the scenarios Determine possible solutions Discuss your solutions with the class 1 2 3 Discussion: Managing Recipients

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