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Recovery Auditing

Department of Veterans Affairs. Recovery Auditing. Edward J. Murray VA Deputy Chief Financial Officer Deputy Assistant Secretary for Finance . Overview. VA approach to recovery audits Focus on Financial Services Center (FSC) recovery audit program

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Recovery Auditing

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  1. Department of Veterans Affairs Recovery Auditing Edward J. Murray VA Deputy Chief Financial Officer Deputy Assistant Secretary for Finance

  2. Overview • VA approach to recovery audits • Focus on Financial Services Center (FSC) recovery audit program • Resulting improvements to internal controls

  3. VA Approach • Aggressively pursuing recovery auditing • Contract recovery audits • Health Administration Center • In-house recovery audits • VA Supply Fund • Financial Services Center • Objectives • Recovery of funds • Enhanced internal controls

  4. Financial Services Center (FSC) • Franchise Fund “fee for service” entity • Supports VA and 10 other Federal customers • Provides common financial services • Commercial and medical claims payments • Credit card payment processing • Accounting services • VA payroll processing • Recovery audits

  5. FSC Audit Recovery • Recovery Audit Program • Hired commercial audit firm FY 2000 • Brought in-house FY 2001 • GAO “best practice” FY 2002 • Types of payment reviews • Vendor credits • Vendor/medical claims duplicate payments • Employee awards • Interest penalties and sales taxes

  6. FSC Audit Recovery (Cont’d.) • Leverage centralized payments • Data mine high probability duplicates • Validate and recover via collection/offset • Process managed via web application • On line field station validation • Automated bills of collection • Recovery audit “benchmark” contract • Three years of payment data ($15+B) • 2 ½ years work: $82K in new collections • Discontinued contract and incorporated lessons learned

  7. FSC Recovery Audit Results

  8. VA Focus on Internal Controls • FSC enhancements • Transition from paper to e-invoicing • OCR technology for invoice processing • Centralizing VA medical claims payments

  9. Summary • VA keys to recovery audits • Centralized payment processing • Leverage tools to perform/manage recovery audits • Improve internal control posture • FSC available for recovery audit consulting/recovery audit work • FSC Director: Rod Wood, Rodney.Wood@va.gov

  10. Questions??

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