managing regulation what small firms need to know 12 th june 2012
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managing regulation: what small firms need to know 12 th June 2012. agenda. 1.00 what are your assumptions about regulation? 1.15 our project 1.25 our findings: how you enhance firm performance 2.20 coffee 2.35 have your say: what goes on in your firm? 3.35 wrap up.

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Presentation Transcript
agenda
agenda

1.00 what are your assumptions about regulation?

1.15 our project

1.25 our findings: how you enhance firm performance

2.20 coffee

2.35 have your say: what goes on in your firm?

3.35 wrap up

the fieldwork
the fieldwork
  • collection of data from web, trade press etc.
    • keeping abreast of policy developments
    • http://www.youtube.com/watch?v=UmmQao_Hjeg
  • interviews with owner-managers, workers, policy makers, regulatory bodies, VCs...
  • three sweeps of interviewing and observing work in each of 14 sample firms
our findings in 7 questions how you enhance firm performance
our findings in 7 questions:how you enhance firm performance
  • in what ways can regulation be a burden to you?
  • in what ways can regulation be an opportunity for you?
  • what kinds of regulation matter most to you?
  • who is regulating you?
  • in what ways do you shape regulation?
  • who helps you manage regulation?
  • how do you get on with regulators?
1 in what ways can regulation be a burden to you
1. in what ways can regulation be a burden to you?
  • the usual suspects: staff time = cost, administrative duplication, lack of enforcement, unclear and inconsistent guidelines, employment law stacked in favour of employee, unfair for small firms...
  • it assumes the worst of us: employment law
    • “built on a premise that all employers are bastards!” (bio-science – maternity)
  • lack of clarity about policy intentions and timing
    • “the speed and clarity of decisions damages businesses”
    • (sustainable technology – Feed-in-Tariff policy)
  • trend of displacing burden to the firm
    • “all they\'ve done by that is move the anxiety and the burden onto the firms” (bio-tech software – Companies House audit)
2 in what ways can regulation be an opportunity for you
2. in what ways can regulation be an opportunity for you?
  • creates market opportunities
    • promotes innovation: incentives for new technology development (imaging technologies – airport security)
    • changes in policy frame market behaviour (sustainable technology – energy incentives policy)
  • signals legitimacy in the marketplace
    • “keeps out the cowboys” (environmental services – complying with laboratory protocols)
  • signals market leadership
    • internal code of conduct to alter behaviour in supply chain (sustainable technology)
  • sustains regulatory services industry: creates jobs!
3 what kinds of regulation matter most to you
3. what kinds of regulation matter most to you?
  • investment in core business model versus ‘simple compliance’
    • sector specific intellectual property versus out-sourced generic health and safety (drug delivery technologies)
  • protection from litigation
    • expert advice on redundancy procedures (digital communications)
4 who is regulating you
4. who is regulating you?
  • not just the government, but your financiers
    • current and future investors require certain behaviours from us (drug delivery technologies)
  • other firms or parent companies
    • imposing standards, IT systems, targets, culture (drug development – customers/supply chain)
  • you!
    • your culture, aspirations and expectations (sustainable technology - professionalization)
5 in what ways do you shape regulation
5. in what ways do you shape regulation?
  • lobbying regulatory bodies
    • meetings with regulators, UK, EU, global (security technology – emerging rules/policies: airport security)
  • routinely exercising your voice
    • sitting on various boards, steering groups (environmental services – engagement with EA)
6 who helps you manage regulation
6. who helps you manage regulation?
  • external consultants and experts
    • feeling safe, especially with HR regulation (bio-tech software – “it’s a security blanket”)
  • personal contacts and old friends/colleagues
    • knowledge sharing via adapting documentation/systems from a previous employer (environmental services – ISO compliance)
  • regulators
    • consulting regulatory body prior to innovation (drug delivery, paying MHRA: “it was money well spent”)
7 how do you get on with regulators
7. how do you get on with regulators?
  • lots of you don’t
    • limited contact, little knowledge or understanding (“Our relationship with HMRC? There is none” medical technology developer)
  • some of you have regular informal contact which is strategically useful (environmental testing – HSE Inspector: “not everyone’s got that degree of access”)
discussion groups have your say
discussion groups – have your say
  • Do our findings reflect yourexperiences or those of your clients?
  • Are there any other regulatory issues you would like to raise?
wrap up
wrap up
  • http://www.ncl.ac.uk/nubs/research/projects/rebel.htm
  • our dissemination plans (e.g. FSB, EA, BRDO...)
  • June 29th policy-oriented conference (BIS, London)
    • Where Next for Small Business Regulation? Building Better Policy, 12.30-2.30
    • register: http://forms.ncl.ac.uk/view.php?id=3190
  • further academic research
    • further knowledge exchange grants
    • post-doctoral researcher
  • how else can we reach you (and other firms) with our messages?
  • please complete feedback form
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