Managing regulation what small firms need to know 12 th june 2012
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managing regulation: what small firms need to know 12 th June 2012. agenda. 1.00what are your assumptions about regulation? 1.15our project 1.25our findings: how you enhance firm performance 2.20coffee 2.35have your say: what goes on in your firm? 3.35wrap up.

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Managing regulation what small firms need to know 12 th june 2012

managing regulation: what small firms need to know12th June 2012


Agenda

agenda

1.00what are your assumptions about regulation?

1.15our project

1.25our findings: how you enhance firm performance

2.20coffee

2.35have your say: what goes on in your firm?

3.35wrap up


Managing regulation what small firms need to know 12th june 2012

what are your assumptions about regulation?


The fieldwork

the fieldwork

  • collection of data from web, trade press etc.

    • keeping abreast of policy developments

    • http://www.youtube.com/watch?v=UmmQao_Hjeg

  • interviews with owner-managers, workers, policy makers, regulatory bodies, VCs...

  • three sweeps of interviewing and observing work in each of 14 sample firms


Our findings in 7 questions how you enhance firm performance

our findings in 7 questions:how you enhance firm performance

  • in what ways can regulation be a burden to you?

  • in what ways can regulation be an opportunity for you?

  • what kinds of regulation matter most to you?

  • who is regulating you?

  • in what ways do you shape regulation?

  • who helps you manage regulation?

  • how do you get on with regulators?


1 in what ways can regulation be a burden to you

1. in what ways can regulation be a burden to you?

  • the usual suspects: staff time = cost, administrative duplication, lack of enforcement, unclear and inconsistent guidelines, employment law stacked in favour of employee, unfair for small firms...

  • it assumes the worst of us: employment law

    • “built on a premise that all employers are bastards!” (bio-science – maternity)

  • lack of clarity about policy intentions and timing

    • “the speed and clarity of decisions damages businesses”

    • (sustainable technology – Feed-in-Tariff policy)

  • trend of displacing burden to the firm

    • “all they've done by that is move the anxiety and the burden onto the firms” (bio-tech software – Companies House audit)


2 in what ways can regulation be an opportunity for you

2. in what ways can regulation be an opportunity for you?

  • creates market opportunities

    • promotes innovation: incentives for new technology development (imaging technologies – airport security)

    • changes in policy frame market behaviour (sustainable technology – energy incentives policy)

  • signals legitimacy in the marketplace

    • “keeps out the cowboys” (environmental services – complying with laboratory protocols)

  • signals market leadership

    • internal code of conduct to alter behaviour in supply chain (sustainable technology)

  • sustains regulatory services industry: creates jobs!


3 what kinds of regulation matter most to you

3. what kinds of regulation matter most to you?

  • investment in core business model versus ‘simple compliance’

    • sector specific intellectual property versus out-sourced generic health and safety (drug delivery technologies)

  • protection from litigation

    • expert advice on redundancy procedures (digital communications)


4 who is regulating you

4. who is regulating you?

  • not just the government, but your financiers

    • current and future investors require certain behaviours from us (drug delivery technologies)

  • other firms or parent companies

    • imposing standards, IT systems, targets, culture (drug development – customers/supply chain)

  • you!

    • your culture, aspirations and expectations (sustainable technology - professionalization)


5 in what ways do you shape regulation

5. in what ways do you shape regulation?

  • lobbying regulatory bodies

    • meetings with regulators, UK, EU, global (security technology – emerging rules/policies: airport security)

  • routinely exercising your voice

    • sitting on various boards, steering groups (environmental services – engagement with EA)


6 who helps you manage regulation

6. who helps you manage regulation?

  • external consultants and experts

    • feeling safe, especially with HR regulation (bio-tech software – “it’s a security blanket”)

  • personal contacts and old friends/colleagues

    • knowledge sharing via adapting documentation/systems from a previous employer (environmental services – ISO compliance)

  • regulators

    • consulting regulatory body prior to innovation (drug delivery, paying MHRA: “it was money well spent”)


7 how do you get on with regulators

7. how do you get on with regulators?

  • lots of you don’t

    • limited contact, little knowledge or understanding (“Our relationship with HMRC? There is none” medical technology developer)

  • some of you have regular informal contact which is strategically useful (environmental testing – HSE Inspector: “not everyone’s got that degree of access”)


Managing regulation what small firms need to know 12th june 2012

coffee


Discussion groups have your say

discussion groups – have your say

  • Do our findings reflect yourexperiences or those of your clients?

  • Are there any other regulatory issues you would like to raise?


Wrap up

wrap up

  • http://www.ncl.ac.uk/nubs/research/projects/rebel.htm

  • our dissemination plans (e.g. FSB, EA, BRDO...)

  • June 29th policy-oriented conference (BIS, London)

    • Where Next for Small Business Regulation? Building Better Policy, 12.30-2.30

    • register: http://forms.ncl.ac.uk/view.php?id=3190

  • further academic research

    • further knowledge exchange grants

    • post-doctoral researcher

  • how else can we reach you (and other firms) with our messages?

  • please complete feedback form


Managing regulation what small firms need to know 12th june 2012

thank you


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