Chapter 9 performance management and appraisals case 7 unequal equal supervisors
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Chapter 9 Performance Management and Appraisals Case #7:Unequal/Equal Supervisors. By: Alessio Marchionne , Christopher Zinck , Huixan Zhao, Steven Walton & Victoria Zed. Outline. Hubert Johnson, department head for 30 years, two employee’s Harriet Green and Neil White

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Chapter 9 performance management and appraisals case 7 unequal equal supervisors

Chapter 9 Performance Management and AppraisalsCase #7:Unequal/Equal Supervisors

By: AlessioMarchionne, Christopher Zinck, Huixan Zhao, Steven Walton & Victoria Zed


Outline
Outline

  • Hubert Johnson, department head for 30 years, two employee’s Harriet Green and Neil White

  • Harriet has started to slip-up at work

  • Performance reviews were rated equally

  • Needs to demote one, can’t choose


Question 1
Question #1

  • 1. How have the inaccurate performance ratings created more problems?

  • Depending on which candidate he chooses the supervisor may face different  HR/Legal Issues.

  • Promoting Neil: Demotivationof Harriet Loss of HarrietGender-Discrimination complaintAwkward Sit-down with Harriet

  • Promoting Harriet:Lesser employee filling the positionDemotivation of NeilLoss of Neil


Question 2
Question #2

  • 2. What HR and legal issues could be raised in this case?

  • Consider reliability, practicality, fairness and performance standards

  • He did not consider any of these

  • Elements of a legally defensible performance appraisal was not followed

  • Unable to perform administrative and developmental uses of performance appraisals



Conclusion
Conclusion

  • Identified the lack of effective and justifiable performance appraisals as key issue

    • Negative impact on all parties involved

  • Could have legal and HR implications

    • Required guidelines were not followed

  • Recommend reevaluation using multisource approach

    • Potential for redesign of performance management system

      • Account for similar scenarios


Q&A

Questions?


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