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HCOM 320 Chapter 1

HCOM 320 Chapter 1. Why Study Intercultural Communication?. Reasons to study ICC. Global & domestic workforce Multicultural health care Creative problem solving Enhancing ICC relationships Self-awareness Global & intrapersonal peace. ICC Flexibility. Flexible & inflexible ICC

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HCOM 320 Chapter 1

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  1. HCOM 320Chapter 1 Why Study Intercultural Communication?

  2. Reasons to study ICC • Global & domestic workforce • Multicultural health care • Creative problem solving • Enhancing ICC relationships • Self-awareness • Global & intrapersonal peace

  3. ICC Flexibility • Flexible & inflexible ICC • Ethnocentric & ethnorelative mindsets • Flexible ICC • Knowledge • Attitude • Cognitive • affective

  4. Flexible ICC - Criteria • Appropriateness • Understand values, norms, social roles • Effectiveness • Shared meaning, integration • Comm adaptability • Meet specific needs • Comm creativity • Imaginative lens & flexible skills

  5. STAIRCASE MODEL • Unconscious incompetence • Ignorance stage • Conscious incompetence • Aware of incompetence • Conscious competence • Committed to integration • Unconscious competence • Spontaneity

  6. STAIRCASE MODEL

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