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The Factory is a charity-run, state of the art centre

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The Factory Youth Zone. The Factory is a charity-run, state of the art centre Provide a unique, safe place for young people, aged 8 – 21 (or 25).

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The Factory Youth Zone

The Factory is a charity-run, state of the art centre

  • Provide a unique, safe placefor young people, aged 8 – 21 (or 25).
  • Facilities include a full-size sports hall with climbing wall, 3G sports pitch, dance studio, music and media suites, theatre, arts room, boxing gym, fully equipped gym, radio station, recreational area and café.
  • Open 52 weeks a year and offer over 20 activities every night including sports, team games, music, performing arts, fashion, textiles, arts & crafts, cooking and recreational activities.
  • It costs just 50p a visit for young people to try new things, find their potential and develop it!

The Factory Youth Zone

The Factory is more than just a sports and arts centre

  • Every session is staffed by qualified Youth Workers and trained volunteers - young people are surrounded by positive role models who encourage and support them.
  • We run residential trips and issue-based workshops to help young people better understand and cope with the challenges of growing up.
  • Our Employability Co-ordinator organises The Factory’s Work Club where young people can receive support with researching job roles, CV writing and interview techniques.
  • All activities are fully-inclusive so that young people with additional needs can take part and enjoy everything the Youth Zone has to offer. 
  • Sunday is family day at The Factory, where we welcome members and their families who can take part in a range of activities together.
  • We also open our doors to the community several times a year, ensuring we are at the heart of our local area. 

The Factory Youth Zone

The Factory Youth Zone helps young people to:

  • Develop self-confidence and self-esteem
  • Raise and achieve their aspirations
  • Discover the power of positive relationships
  • Develop the courage and self-discipline to make positive life decisions
  • Find a path to meaningful work
  • Live safer, happier, healthier lives

Mentoring Programme

"Mentoring is to support and encourage people

to manage their own learning

in order that they may maximise their potential,

develop their skills,

improve their performance

and become the person they want to be."

Eric Parsloe, The Oxford School of Coaching & Mentoring.


Mentoring Programme


The Mentoring Programme has been set up to help support disadvantaged young people from the local area, who are in crisis and have little or no support from significant adults in their life.


The Programme aims to help young people successfully make the transition to adulthood, by providing them with a stable, trusting, one-to-one relationship with a positive role model.

The Programme aims to help young people achieve their full potential by facilitating their development into autonomous individuals.


Mentoring Programme


All Mentors are fully CRB checked volunteers, and will be thoroughly trained to ensure that they have the skills and knowledge necessary to support young people who are struggling with some of the obstacles they are facing during their transition into adult life.

Mentees will be matched to an appropriate Mentor who they will meet with for at least one hour a week on a one-to-one basis, to develop a trusting relationship in which the Mentor will facilitate the Mentee in the setting and achieving of personal goals.


Mentoring Programme


It is expected that young people involved in the Mentoring Programme are likely to experience:

  • Improvements in their relationships with family and peers; less isolated
  • An increase in their overall communication skills with others
  • Enhanced social and emotional development
  • Increased options and opportunities for participation
  • A reduction in risky behaviour
  • Improvements in their mental, subjective and social well-being

Mentoring Programme

Measurement of Outcomes

A variety of assessment tools will be used to measure the success of the Mentoring Programme. These will include a self-assessment which will be completed by the Mentee at the start and end of the mentoring relationship to measure outcomes 1 - 5.

Item 6 of the expected outcomes will be measured through 3 different well-being questions, taken from The Short Warwick-Edinburgh Mental Well-being Scale (SWEMWBS), The Office of National Statistics’ (ONS) subjective well-being questions, and a social trust question.

The well-being measures will be taken on each young person at their initial assessment, the sixth month review and at the end of the mentoring relationship.


Mentoring Programme

Criteria for Referral to a Mentor

Family issues:

  • Death of a parent/care giver/family member
  • Divorce/separation of parents
  • Physical or mental illness in the family
  • Alcohol or drug abuse by family members
  • Family violence and abuse (sexual, physical or emotional)

Peer/Individual issues:

  • Harmful use of alcohol and other drugs, including steroids
  • History of abuse – sexual, physical or emotional
  • Mental illness and/or long term physical illness, including eating disorders
  • Self-harm or suicidal
  • Poor communication skills
  • Offending behaviour
  • Being bullied
  • Low self-esteem

School issues:

  • Academic failure or poor performance
  • NEET’s

Mentoring programme

The Role of the Mentor

  • Be a positive role model, who a Mentee can look up to, value and admire
  • Offer support to a young person through an on-going, one-to-one relationship
  • Listen and be there in times of need – discuss any issues or difficulties
  • Build the relationship by planning and participating in activities together
  • Strive for mutual respect
  • Build self-esteem and motivation – spot potential and capabilities
  • Help set goals and work toward accomplishing them
  • Be a coach/teacher – help them develop new skills
  • Help Mentee reflect on decisions and develop a maturity in their outlook
  • Help Mentee develop new ideas – challenge their opinions and beliefs

Mentoring programme

Training of Mentors

Successful Volunteers will undertake a 20 hour Mentoring Training programme. Training sessions will include topics such as:

  • Issues affecting young people
  • Theories such as Maslow’s hierarchy of needs, Roger’s Core Conditions
  • Communication skills such as active listening, questioning, barriers to listening, etc.
  • Safeguarding issues such as boundaries, confidentiality, and dealing with disclosures
  • Goal setting techniques and models such as Egan’s ‘skilled helper’ and GROW

Mentoring programme

The Mentoring Relationship

  • Following a referral, the Mentoring Co-ordinator contacts the young person’s parent/guardian to arrange a home visit and get consent for their son/daughter to have a mentor, as well as any extra information.
  • Additional information is gathered from other agencies in the young person’s life, such as schools, social services, etc. to build a bigger picture of the young person’s needs.
  • The Mentoring Co-ordinatorthen arranges an initial assessment with the young person to identify their support needs.
  • The Mentee is then ready to be matched to their Mentor, based on a variety of matching criteria to find the best possible support for the young person.
  • The Mentor and Mentee then meet each week at the Factory Youth Zone, for at least an hour on a one-to-one basis for one year, where they work on achieving goals which will be outlined in the young person’s Action Plan.
  • Each time they achieve one of the targets on their Action Plan, they are rewarding with a trip to help motivate them to succeed.

Mentoring programme

Supervision & Support

  • Mentors are required to attend a monthly supervision and support group, where additional training will be provided on a monthly basis, which will offer training on a range of key issues, such as bullying, self-harm, anger management; and share best practice through group supervision.
  • Mentors and mentees also receive informal supervision on a weekly basis, and formal supervision every 3 months.

Mentoring programme


The mentoring programme will be evaluated in a number of ways:

  • Self-assessment by Mentees at start and end of programme, including measures of well-being will be used to analyse the impact of the programme on the young persons’ lives
  • Evaluation of training programme and supervision/support groups
  • Mentor and Mentee evaluation at the end of the relationship

Mentoring programme

Referral Fees

  • It costs us £1500 to mentor a young person for a year. This equates to £25 per session, with weekly sessions, reward trips and social events included, which is very cost effective.
  • We are almost at capacity with just our own members, but want to grow the programme and engage further with the local community by offering the programme to non-members through a referral process.
  • Our referral fee of £1500 per young person is negotiable depending on the number of young people you are referring to the programme.

Mentoring programme

  • The programmeis also working towards achieving Approved Provider Standard (APS) from the Mentoring & Befriending Foundation by the end of 2013, which demonstrates the high quality of the programme.
  • Do you have any questions?