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Welcome!. Your presenter: Chip Muston Vice President, Sales. What today’s session is…. What today’s session is…. What it is not…. Who is eTapestry?. Who is eTapestry?. An organization dedicated to serving nonprofits. Who is eTapestry?. An organization dedicated to serving nonprofits.

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Welcome!

www.etapestry.com


Your presenter:

Chip Muston

Vice President, Sales

www.etapestry.com


What today’s session is…

www.etapestry.com


What today’s session is…

What it is not…

www.etapestry.com


Who is eTapestry?

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

  • A fast growing, successful company

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

  • A fast growing, successful company

  • A company that thrives on innovation

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

  • A fast growing, successful company

  • A company that thrives on innovation

  • A group that is passionate about service

www.etapestry.com


Who is eTapestry?

  • An organization dedicated to serving nonprofits

  • A fast growing, successful company

  • A company that thrives on innovation

  • A group that is passionate about service

  • People who love to have fun!

www.etapestry.com


Who is eTapestry?

www.etapestry.com


What is our history?

  • Founded by former execs at Master Software Corp. (bought out by Blackbaud)

  • Introduced the first “Software as a Service” solution for nonprofits in 1999

  • In use by over 5000 nonprofit organizations around the world

www.etapestry.com


What do we do?

…that’s the rest of the seminar.

www.etapestry.com



We’ll give you a Guarantee…

1

www.etapestry.com


We’ll give you a Guarantee…

2

www.etapestry.com


We’ll give you a Guarantee…

3

www.etapestry.com


We’ll give you a Guarantee…

4

www.etapestry.com


We’ll give you a Guarantee…

5

www.etapestry.com


We’ll give you a Guarantee…

6

www.etapestry.com


We’ll give you a Guarantee…

7

www.etapestry.com


We’ll give you a Guarantee…

8

www.etapestry.com


We’ll give you a Guarantee…

9

www.etapestry.com


We’ll give you a Guarantee…

10

www.etapestry.com




Database

Ecommerce

Advanced Email

Website

www.etapestry.com


Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

www.etapestry.com


Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

Does your website make you look like this?...

www.etapestry.com


Did you know there are 150 million active users on the Internet?

Source: Pew Internet Research

Does your website make you look like this?...

…or this?

www.etapestry.com






Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

www.etapestry.com


Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check.

Source:Network for Good - 2006

www.etapestry.com


Did you know that over 95% of Internet users have made an online purchase, but only 40% of nonprofit organizations offer online giving?

Source: eTapestry surveys 2005-2006

Did you also know that the number 1 reason donors’ say they give online is convenience – it’s easier than writing a check.

Source:Network for Good - 2006

Or that online donors give more than offline donors? eTapestry customers average over $140 per online gift!

Source: IATS Ticketmaster

www.etapestry.com


We’re experts at online giving. We’ve built over 2100 pages for over 1250 organizations.

www.etapestry.com




The gift information is automatically processed, and the donor is notified of their successful transaction.

IATS TicketMaster

www.etapestry.com


The money is then automatically deposited into your bank account, and the donor and gift recorded in eTapestry.

IATS TicketMaster

www.etapestry.com

Your Bank Account


Your eTapestry database account, and the donor and gift recorded in eTapestry.

The Results…

Your donor has made a secure gift, conveniently and easily - and they already have their gift receipt in hand!

The gift is automatically deposited in your bank.

All of the donor and gift information is automatically recorded.

Your fundraising efforts are growing!

www.etapestry.com


Did you know that…? account, and the donor and gift recorded in eTapestry.

  • Email is the number 1 use of the Internet

  • Over 91% of Internet users over the age of 65 use email

  • Over 50% of users say over half their business communication is done via email

    • Source: Pew Internet Research

www.etapestry.com


Did you know that…? account, and the donor and gift recorded in eTapestry.

Email is more cost effective than traditional mail communications.

(“Email marketing cost is ten percent of traditional direct mail campaigns. Email campaigns cost an average of $5-$7 per thousand records compared to $500-$700 to reach the same number of people thru traditional mail”

Source: Gartner Group)

www.etapestry.com


Did you know that…? account, and the donor and gift recorded in eTapestry.

Email quickly facilitates new avenues of giving.

(Especially important when outside events impact your fundraising strategy (ie. Hurricane, tsunami, etc.). The time for a direct mail campaign can be prohibitive.)

www.etapestry.com


eTapestry’s advanced email provides a fully integrated email tool…with full html editor

www.etapestry.com


eTapestry’s advanced email provides a fully integrated email tool…access to all accounts – no import/export

www.etapestry.com


eTapestry’s advanced email provides a fully integrated email tool…with spam checking and scheduling

www.etapestry.com


eTapestry’s advanced email provides a fully integrated email tool…including delivery reports

www.etapestry.com


eTapestry’s advanced email provides a fully integrated email tool…including delivery reports and click thru tracking

www.etapestry.com


Your Internet strategy may become even more sophisticated and utilize additional tools…

www.etapestry.com


Your Internet strategy may become even more sophisticated and utilize additional tools…

Donor Login

WishList

www.etapestry.com

Event Registration

Personalized Fundraising


1. We guarantee you an Internet strategy. and utilize additional tools…

Database

Ecommerce

Advanced Email

Website

www.etapestry.com


2. We guarantee you broader access to your data. and utilize additional tools…

www.etapestry.com


“I’ll be in New Orleans tonight and Albuquerque on Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

Chris McCormick, Regional Dev. Dir., Upper Room Ministries

"We decided we really liked that we could access our databases from home and give access to the system to board members who could use it when doing their 'asks.‘“

Ray Li, Development Director, Neighborhood House

“Just to add to your board. On a Lufthansa flight headed to India and it is great to be able to access our database! Thanks.”

Rich Sweeney, Dalit Network

www.etapestry.com


How it works… Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


2. We guarantee you broader access to your data. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

  • Office

  • Home

  • Airport

  • Road

  • Multiple offices

  • Partner locations

  • PDA’s

  • anywhere

www.etapestry.com


3. We guarantee easy operation. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


3. We guarantee easy operation. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Getting started Wizard Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Getting started Wizard Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Getting started Wizard Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Getting started Wizard Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Runs in a web browser Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Customizable home page view Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Search engine type lookups Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Complete info on one page Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Complete info on one page Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Customizable account page view Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Built in reporting Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Easy setup, multiple output options Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Dynamic report use Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Drill down navigation Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Integrated tools Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


3. We guarantee easy operation. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

"I spent 18 years in software design on mainframes. I've spent lots of all-nighters installing software in various places. When these guys said, 'We'll take care of that for you,' I said 'Sign me up.'"

Loren Friesen, Dir. of Dev., Newton Community & Healthcare Fdn

"eTapestry is constantly updating and improving and they do it at night. We looked at a ton of software packages. I felt comfortable with eTapestry's cost and knowing that I didn't have to be a computer guru to make this happen."

Judy Davidson, Director of Development, Pusch Ridge Academy

www.etapestry.com


4. We guarantee better recordkeeping. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


4. We guarantee better recordkeeping. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

Family/Household Tracking

Relationships

Email Communication

Donor/Prospect interactions

Future Contacts/Calendaring

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Relationships Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Donor/Prospect interactions Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

"I open up eTapestry and look at the journal entries to see the last time we talked. If I don’t know them very well, I can see who introduced them to the organization. It’s really powerful."

Connie Sherman, Executive Director, St. Mary's Child Center

www.etapestry.com


Future Contacts/Calendaring Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Future Contacts/Calendaring Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Future Contacts/Calendaring Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Future Contacts/Calendaring Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Email Communication Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Email Communication Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


Email Communication Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


4. We guarantee better recordkeeping. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

“I spend my time now on the more strategic analysis elements. Having a database that allows me to do that is like a treat or a prize. It’s more fun and it’s much more productive in the long run.”

Tina Burdett, Development Director, Center for Children and Families, Inc.

www.etapestry.com


5. We guarantee improved communications. Friday and Saturday and then Nashville for a week. Wherever I can plug in my laptop and get online, I have access to the full database.”

www.etapestry.com


We’ve already looked at communications tracking, outlook integration, and advanced email…

www.etapestry.com


Did you know …? integration, and advanced email…

Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address.

Source: US Postal Service

www.etapestry.com


Did you know …? integration, and advanced email…

Nationally, 17% to 20% of the US population moves each year. That means up to 1 in 5 of your mailing pieces may not go to the correct address.

Source: US Postal Service

  • NCOA Processing

  • Telephone Appending

  • Mass Duplicate Merge

www.etapestry.com


www.etapestry.com integration, and advanced email…


www.etapestry.com integration, and advanced email…


www.etapestry.com integration, and advanced email…


www.etapestry.com integration, and advanced email…


www.etapestry.com integration, and advanced email…


5. We guarantee improved communications. integration, and advanced email…

  • "I like to spice up our e-mails with some graphics and our own logo. It makes a huge difference. It makes it look very professional and it improves the whole feel of our organization."

    • • Rick Hayhow - Kids Alive International

www.etapestry.com


6. We guarantee your data is secure. integration, and advanced email…

www.etapestry.com


We take security seriously. integration, and advanced email…

2 hosting centers – Indianapolis and Louisville

www.etapestry.com


We take security seriously. integration, and advanced email…

Encrypted data

Redundant equipment

Automatic backups

Automatic updates

www.etapestry.com


We take security seriously. integration, and advanced email…

“Soon after Hurricane Katrina, we realized that our office suffered over 4 feet of flood water. Nearly all of our contents including hard drives containing over 20 years of information were simply gone. Having a partner like eTapestry enabled us to quickly gain critical information during this challenging time. Not only were we able to maintain our donor base, we had quick access to key contact information while evacuated around the country. It was one small triumph in a time of despair.”

Tiffany Carter-Morris, Director Community Development, Methodist Health System Foundation, Inc., New Orleans, Louisiana

www.etapestry.com


Sophisticated end-user security settings integration, and advanced email…

www.etapestry.com


Sophisticated end-user security settings integration, and advanced email…

www.etapestry.com


With complete details on all user activity. integration, and advanced email…

www.etapestry.com


6. We guarantee your data is secure. integration, and advanced email…

  • "I think people expect nonprofits to be responsible. The integrity of eTapestry's data is great, and this gives donors confidence that we know what we're doing."

  • Lori Skelton, Director of Marketing and Development - Northwest Children's Home

www.etapestry.com


7. We guarantee outstanding support. integration, and advanced email…

www.etapestry.com


7. We guarantee outstanding support. integration, and advanced email…

Janet,

I can't say enough about how much we appreciate the help of everyone at eTapestry.

The folks at eTapestry are the most helpful, consistently responsive people I've had the pleasure of working with.  We sincerely appreciate everything that you do for us and all of the hard work you've done on our behalf. 

Paul Feeney

www.etapestry.com


User Support integration, and advanced email…

Email

Online Help

Instant Messaging

Telephone

www.etapestry.com


User Training – at your pace, your convenience integration, and advanced email…

Lifetime Training Agreement

Recorded Update Sessions

Crash Courses

Podcasts

www.etapestry.com


7. We guarantee outstanding support. integration, and advanced email…

Erin,

ALL of you are always so wonderful to work with, and I really appreciate your great attitudes and helpfulness.  I've had nothing but top notch service starting with Paul at conversion to all of you on the support and training staff.  It's a privilege to work with all of you.  I appreciate your knowledge, your patience with me, your wonderful attitudes, and your great service.  It's because of YOU that eTapestry is a success. 

Fran Erhard

www.etapestry.com


8. We guarantee innovative tools. integration, and advanced email…

www.etapestry.com


Integration with best-in-class partners integration, and advanced email…

Planned giving

Wishlist

Outlook email

Raising More Money

Grant research

Moves Management

NCOA

Online fundraising

Matching gift database

Prospect Research

www.etapestry.com


Innovations integration, and advanced email…

  • eTapestry Mobile

  • Included with your eTapestry service

  • Specifically formatted for mobile use

  • Fast

  • Real time information – no syncing or downloading

www.etapestry.com


Innovations integration, and advanced email…

Donor Loyalty Survey

A joint venture of eTapestry and Walker Information

The Donor Loyalty Survey helps organizations build stronger relationships with their supporters.

www.etapestry.com


Innovations integration, and advanced email…

Cross Database Reporting

www.etapestry.com


Innovations integration, and advanced email…

Google maps integration

www.etapestry.com


9. We guarantee implementation in 90 days. integration, and advanced email…

www.etapestry.com


Getting Started in 90 Days integration, and advanced email…

  • “Getting Started” call with your Account Executive

www.etapestry.com


Getting Started in 90 Days integration, and advanced email…

  • “Getting Started” call with your Account Executive

  • A dedicated Conversion Specialist

    • Data mapping

    • Consulting call

    • Data evaluation

    • Final conversion

www.etapestry.com


Getting Started in 90 Days integration, and advanced email…

  • “Getting Started” call with your Account Executive

  • A dedicated Conversion Specialist

    • Data mapping

    • Consulting call

    • Data evaluation

    • Final conversion

  • Training programs

    • Getting started

    • Advanced

    • Crash courses

www.etapestry.com


Getting Started in 90 Days integration, and advanced email…

  • “Getting Started” call with your Account Executive

  • A dedicated Conversion Specialist

    • Data mapping

    • Consulting call

    • Data evaluation

    • Final conversion

  • Training programs

    • Getting started

    • Advanced

    • Crash courses

  • Implementation specialist – if needed

www.etapestry.com


10. We guarantee you’ll save money. integration, and advanced email…

www.etapestry.com


10. We guarantee you’ll save money. integration, and advanced email…

Consider this:

  • No software to buy

  • No hardware to purchase or update

  • No upgrades to install

  • No maintenance required

  • No backups to make

  • No travel for training

  • Add services when you need them

  • Remove services you don’t need

www.etapestry.com


eTapestry Investment Options… integration, and advanced email…

# of Accounts in your database

# Accounts

<500

501-1000

1001-5000

5001-15000

15001-25000

25001-35000

35001-45000

Monthly Fee

FREE!

$36/month

$112/month

$164/month

$225/month

$276/month

$338/month

www.etapestry.com


eTapestry Investment Options… integration, and advanced email…

# of Accounts in your database

Concurrent Users

# Accounts

<500

501-1000

1001-5000

5001-15000

15001-25000

25001-35000

35001-45000

Monthly Fee

FREE!

$36/month

$112/month

$164/month

$225/month

$276/month

$338/month

# Users

1

Each Add’l

5 pack

Monthly Fee

Included

$50

$175

www.etapestry.com


eTapestry Investment Options… integration, and advanced email…

Optional services – can be added at any time

  • Telephone support

  • Lifetime Training

  • Admin module

  • Advanced Email

  • Advanced Security

  • Document Attachments

  • Donor Login

  • Ecommerce

  • Executive Reporting

  • Grant Explorer

  • Import

  • Matching Gift Database

  • Moves Management

  • Outlook integration

  • Planned Giving Calculator

  • Prospect Research Services

  • Segmented Gifts

  • WishList

  • Website Development

  • Database Conversion options

www.etapestry.com


10. We guarantee you’ll save money. integration, and advanced email…

“That was the big decision-maker right there—not having to make a big purchase to get started. Why not try it? I think it’s great, and eTapestry is maintaining it all. I don’t have to worry about it.”

Maureen McDonald, Moonlight Cultural Center

www.etapestry.com


1. We guarantee you an Internet strategy. integration, and advanced email…

2. We guarantee you broader access to your data.

3. We guarantee easy operation.

4. We guarantee better recordkeeping.

5. We guarantee improved communications.

6. We guarantee your data is secure.

7. We guarantee outstanding support.

8. We guarantee innovative tools.

9. We guarantee implementation in 90 days.

10. We guarantee you’ll save money.

www.etapestry.com


What’s next? integration, and advanced email…

www.etapestry.com


What’s next? integration, and advanced email…

  • We’ll discuss your unique needs.

  • We’ll build a custom proposal.

  • We’ll provide a personalized demonstration.

  • We’ll help you with every step of implementation.

www.etapestry.com


Thank you! integration, and advanced email…

[email protected]

888.739.3827 x234

www.etapestry.com


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