Denison Consulting Welcomes You To The

1. Denison Consulting Welcomes You To The

2. Your Host for Today’s Webinar Bryan Adkins CEO, Denison Consulting

3. 20 Min: Status check: Questions and comments on content Pre-Course Work Case Study and/or eWorkshop so far • 45 Min: Case Study: Consumer Products Company • 25 Min: The Denison Solutions, Your Pilot Surveys and Next Steps Today’s Agenda

4. Status Check What are your questions from what we have covered so far?

5. Mergers & Acquisitions Consumer Products Co. Case Study

6. The Background… • Merger of 2 consumer products companies – both over 50 years old – and former competitors • Organization’s leaders see value in using the Denison Model • Decided not to conduct Denison Culture survey just prior to - or immediately after the merger • ±6,500 employees (post-merger) • New leadership team is a combination of execs from each legacy company

7. Consumer Products Merger • How might you utilize the Denison Model without conducting the survey in the early stages of the merger*? • Are there areas of the Model that you would place greater emphasis? *Early stages = first 6 - 9 months of the integration effort

8. Mergers & Acquisitions Consumer Products Co. The Rest of the Story…

9. The 100 Most Powerful Women: Susan Ivey “For those history buffs among us, or for anyone who has ever played a sport or cheered for your favorite team…you know what it takes to win battles…you know what it takes to win championships. It is a camaraderie, an esprit de corps, a common interest. For us, its company culture – the way we think…the way we act…and the way we operate as an organization. Show me an army, a team or a company that has achieved greatness…that have been winners…and I’ll show you a group of individuals with a well-defined culture, brought together in a common interest, with clear goals and a passion for success.” Ivey has maintained the company's market share, and the company has consistently beat analysts' expectations. The stock has risen 33% since her post-merger takeover in 2004.

10. The First 18 Months… August-December New company – A Single High-Performance Culture Immediate all-employee meetings Sales force integration Launched Core Values Leadership Team offsite 100 Day Milestones celebrations Focus Groups Formed High Performance Culture integration teams

11. The First 18 Months… January - July Defined Vision and Roadmap Cross-functional Leadership classes First Denison Culture Survey focus on Empowerment and Creating Change Action planning ‘off-sites’ for each function Functional engagement plans created New performance management process rollout “Roadmap” exhibits installed

12. 9 Months Post-Merger

19. The First 18 Months… August-December First annual “Employee Appreciation” week & picnic • “Road to Rewards” pay & benefit changes finalized • New online tools, Q&A sessions on all shifts “Roadmap” exhibits installed Change classes for over 800 managers using mini-Denison 360 Denison Change Monitor survey launched

20. Did We Mention… Integration of 1,200 new employees, equipment transfers, facility closings New business/portfolio strategy Continuous Productivity Improvement initiatives launched Replaced 70 systems with SAP

21. More color and high scores are nice but…

22. What Really Matters Is… • Stock price up SUBSTANTIALLY • Pre-merger stock price of $57.00 • Immediately after merger $70.00 • 18 months after the merger: $104 -$115 • Dividend up to $5 per share annually • Exceeded all key financial and market-share targets • Resulted in highest-ever performance bonus payout to employees

23. Who is Moving the Needle?

24. Continuing to Develop & Sustain aHigh-Performance Culture The Change Monitor

25. Tracking Change Over Time

26. Creating Change Creating Change

27. Empowerment Empowerment

28. The Parallel Path Approach to Driving Culture Change Organization-wide actions (Empowerment & Creating Change) Functional Engagement Plans (Empowerment, Creating Change…1 or 2 others) Functional Engagement Plans (Empowerment, Creating Change…1 or 2 others) Leader/Manager Actions (360 feedback, Personal Leadership Agenda)

29. Remember…Culture Data Should • drive honest conversations among the collective about ‘the way we do things around here’ that… • lead to thoughtful actions and… • results in higher performance

30. The Denison Product Suite

31. Denison’s Core Products Culture Change Solutions Leadership Development Solutions • Leadership Survey (96 items) • Change Monitor • Culture Survey (60 items) • Custom Content Modules • Customizable • Change Monitor pulse survey

32. The Denison Content Modules Innovation • Short instruments that may be added to the assessment process • Brief (5-7 items), reliable, and valid measures • Benchmarked against a database of organizations • Data reported in means and percentiles • Supplements the information provided by the DOCS Commitment Engagement Trust

33. Denison Change Monitor Surveys • Choose 2-3 indexes to resurvey • Implemented 3-6 months after initial survey • Increases accountability and follow through

34. The Culture Snapshot Developed in Partnership with Leader OnBoarding

35. The Culture Snapshot • Increases probability of leader success and retention • Reduces the cost of onboarding new leaders • Faster integration • Increased employee satisfaction • Higher probability of organizational success • A subset of the standard culture survey (32 items) • Administered to a select group of raters early in a new leader’s tenure • Designed as a tool to build early understanding of the culture of the new leader’s operation, department, or unit

36. The Culture Snapshot Qualification Workshop If you support New Leader transitions, you should attend the Culture Snapshot Workshop and learn: • The important role culture plays in New Leader success • A powerful way to partner with New Leaders in understanding, and taking action on, their culture • How you can mitigate New Leader risks and associated costs • Held at the Denison Headquarters in Ann Arbor, MI • Next Workshop is May 9th, 8:00 am - 4:00 pm • Register on the Denison website: http://www.denisonconsulting.com/events/workshops/culture-snapshot-workshop

37. The Denison Leadership Potential Report Developed In Partnership with Hogan Assessments

38. The Leadership Potential Report The Leadership Potential Report The Leadership Potential Report Scoring Key

39. The Leadership Potential Report • Taking Hogan’s personality and values assessment results and mapping them to Denison Leadership Development competencies • Unlocks real power by combining personality and values with predicted potential leadership competencies • A detailed assessment report for use in selection and leader development • Different developmental recommendations based on combination of potential and performance scores

40. The Leadership Potential Report • Based on Hogan’s three main assessments: • Hogan Personality Inventory (HPI) • Hogan Development Survey (HDS) • Hogan Motives, Values and Preferences Inventory (MVPI) • 30-45 minutes completion time • Generated on existing Hogan scores mapped onto Denison’s Leadership Development competencies • Reports generated through Hogan’s online platform

41. Getting Started with Denison Consulting

42. Your Denison Solutions Pilot Package 1 Person Leadership Development Survey 25 person Denison Organizational Culture Survey Pilot OR Your pilot package includes the full survey of your choice, full report generation, and basic interpretation and feedback on results from a Senior Denison Consultant.

43. Consultant Essentials • Learning the Basics • Understanding Denison’s Solutions • Selling the Solutions • Sample Proposals • Preparing for the Survey • Interpreting the Results • Linking to Denison • And more……………..

44. Denison Support Services Project management Research support • Research • Custom item development • Custom report development • Qualitative analysis • Statistical analysis • Sampling • Mapping • Best Practices research • Internal benchmarking and custom composites Project management • Communication plan • Translations • Survey customization • Survey administration • Monitoring • Report generation • Custom reports IT support • Technical support IT Support Solutions • Support on presentations, proposals, and resources throughout client engagement • Analysis & debrief of results Consultant Essentials

45. Evaluations

46. Thank You!

47. Appendix

48. Leading ChangeTeaching Case North American Auto Supplier

49. Teaching Case Culture Results 2003, 2004

50. Thought Questions • What are some of the actions that you think accounted for the significant progress made from 2003 to 2004? • What are your recommendations for keeping the momentum going?