9 01 summarize factors of interpersonal relationships
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9.01 Summarize factors of interpersonal relationships. Concept of human relations and importance to SEM. Human relations Involves getting along with others Teamwork People working together to achieve common goal. Personal traits necessary to enhance interpersonal relations. Friendliness

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concept of human relations and importance to sem
Concept of human relations and importance to SEM

Human relations

  • Involves getting along with others

Teamwork

  • People working together to achieve common goal
personal traits necessary to enhance interpersonal relations
Personal traits necessary to enhance interpersonal relations
  • Friendliness
    • Getting along with others
  • Courtesy
    • Having good manners and polite demeanor
personal traits necessary to enhance interpersonal relations1
Personal traits necessary to enhance interpersonal relations
  • Ethical behavior
    • Demonstrating honesty, integrity and fairness
  • Creativity
    • Using ones imagination to be original and inventive
personal traits necessary to enhance interpersonal relations2
Personal traits necessary to enhance interpersonal relations
  • Initiative
    • Being self-motivated to start a task without being asked
  • Responsibility
    • Being accountable for ones own actions and resulting consequences
personal traits necessary to enhance interpersonal relations3
Personal traits necessary to enhance interpersonal relations
  • Attitude
    • Disposition towards people and situation
  • Self-control
    • Ability to slow anger and behave in disciplined way, not impulsive
personal traits necessary to enhance interpersonal relations4
Personal traits necessary to enhance interpersonal relations
  • Self-awareness
    • Knowing ones strengths and weaknesses
  • Willingness to change
    • Adjusting to criticism or changes in environment
personal traits necessary to enhance interpersonal relations5
Personal traits necessary to enhance interpersonal relations
  • Self-esteem
    • Self-respect or valuing ones personal worth
  • Empathy
    • Understanding another person’s situation or feelings
personal traits necessary to enhance interpersonal relations6
Personal traits necessary to enhance interpersonal relations
  • Assertiveness
    • Having the confidence to stand up for beliefs, ideas or rights
  • Time management
    • Budgeting time and respecting deadlines
factors that facilitate successful teamwork
Factors that facilitate successful teamwork
  • Train employees
  • Each new employee must know how to the task
  • Existing employees need continuous education and training to improve knowledge, skills and efficiency
factors that facilitate successful teamwork1
Factors that facilitate successful teamwork
  • Establish goals
  • Company should plan how it will accomplish goals and objectives
  • All team members should be committed to reaching company’s goals and objectives
factors that facilitate successful teamwork2
Factors that facilitate successful teamwork
  • Delegate responsibility
  • Assign roles and duties
  • Make agreements for commitment to quality of work
factors that facilitate successful teamwork3
Factors that facilitate successful teamwork
  • Evaluate performance
  • Evaluate individual employee performance
  • Evaluate whether or not company goals and objectives are attain
factors that facilitate successful teamwork4
Factors that facilitate successful teamwork
  • Communicate
  • Management should promote open and effective channels of communication
  • Listening to customers may result in new products or better customer service and satisfaction
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