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CISV International Strategic Plan Jan 2010 – Dec 2012. Three-Year Overview and 2010 Workplan For NAs and Chapters. About This PowerPoint Presentation. This presentation is designed to assist Trustees in presenting it in their NAs and Chapters in order to encourage involvement.

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cisv international strategic plan jan 2010 dec 2012
CISV International Strategic Plan Jan 2010 – Dec 2012
  • Three-Year Overview and 2010 Workplan
  • For NAs and Chapters
about this powerpoint presentation
About This PowerPoint Presentation
  • This presentation is designed to assist Trustees in presenting it in their NAs and Chapters in order to encourage involvement.
  • For more information, especially if you want to know why and how these priorities came out, please refer to the following documents on the Resource (http://resources.cisv.org).
  • Doc36-AIM09 Strategic Plan Overview 2010-2012

Which provides a three-year overview of the Strategic Plan, expected progress within each area, main roles of each level of the organization, links to the current Strategic Plan as well as types of evidence anticipated to enable monitoring and evaluation.

  • Doc37-AIM09 Annual Strategic Workplan 2010

Accompanying the overview, this document sets out a detailed workplan for all levels of the organization for the first year of the Plan.

  • It is hoped that NAs will find this resource helpful.
slide3
We are ONE ORGANIZATION,WITH ONE PLAN,working together to DO OUR EDUCATIONAL PROGRAMMES BETTER AND DO MORE OF THEM.
the plan has three priority areas
The plan has three Priority Areas
  • Education, Training and Evaluation
  • Chapters
  • Raising Profile
  • Each Area has 1 overall direction and specific goals
  • Each goal has strategies to reach the goal
  • Each goal has roles for every level of the organization
  • Each goal has identified types of evidence to enable monitoring and evaluation of progress. These will be the basis for establishing indicators for review
education training and evaluation
EDUCATION, TRAINING AND EVALUATION
  • By the end of 2012, to improve the quality of education and training to encourage active global citizenship
three goals of the education training and evaluation priority area
Three Goals of the Education, Training and EvaluationPriority Area
  • Goal A: Educational Materials
  • Goal B: Train The Trainers
  • Goal C: Leadership Training
education training and evaluation goal a educational materials
Education, Training and Evaluation Goal A: Educational Materials

To have high quality educational materials accessible to everyone at all levels of the organization.

education training and evaluation goal a educational materials1
Education, Training and Evaluation Goal A: Educational Materials

Strategies

Conduct an internal action research project to:

  • evaluate the implementation and impact of our educational materials at all levels of the organization.
  • identify effective strategies for distribution and use of materials for all levels of the organization.
  • The research will focus on the following educational materials:

The Passport, Big Ed, Activity Template, Education library

  • There will be an active process of feedback from all levels of the organization.
  • The findings and recommendations will be presented to the International Board in time to inform the strategic plan which is due to start in 2013. (plus annual updates through the departmental reporting structure.)
main role of nas
Main Role of NAs

Education, Training and Evaluation Goal A: Educational Materials

  • Raise awareness of and use materials and resources
  • Encourage chapters to raise awareness of and use materials and resources
  • Participate in research by providing feedback on the implementation strategy and use of educational materials
  • Share best practice materials with the Education Department
  • Encourage/support chapters to participate in research
  • Act on any approved recommendations
main role of chapters
Main Role of Chapters

Education, Training and Evaluation Goal A: Educational Materials

  • Raise awareness of and use materials and resources
  • Participate in research by providing feedback on the implementation strategy and use of educational materials
  • Share best practice materials with the education department
  • Act on any approved recommendations
2010 workplan for nas and chapters
2010 Workplan for NAs and Chapters

Education, Training and Evaluation Goal A: Educational Materials

  • AIM 2009-Dec 2009

- Plan to send people to RTFs including Education sessions

  • Jan 2010-AIM 2010

- Participate in RTFs and sessions on Education

- Raise awareness of research and respond as requested. Participate in research by providing feedback on the implementation strategy and use of educational materials. Share best practice materials with the education department.

- Continue to raise awareness of and use materials and resources

  • AIM 2010-Dec 2010

- Continue to raise awareness as mentioned above

- Plan to send people to RTFs including Education sessions

education training and evaluation goal b train the trainers
Education, Training and Evaluation Goal B: Train The Trainers

To have a sustainable and flexible Train The Trainer (TTT) system

education training and evaluation goal b train the trainers1
Education, Training and Evaluation Goal B: Train The Trainers

Conduct an internal action research project to:

  • Evaluate the implementation and impact of TTT workshops and network at all levels of the organization.
  • Include budget considerations
  • Identify effective roll out processes
  • Review materials
  • The findings and recommendations will be presented to the International Board in time to inform the strategic plan which is due to start in 2013. (plus annual updates through the departmental reporting structure.)

Strategies

main role of nas1
Main Role of NAs

Education, Training and Evaluation Goal B: Train The Trainers

  • Raise awareness of TTTs
  • Send appropriate volunteers to TTTs
  • Encourage chapters to send appropriate volunteers to TTTs
  • Participate in research
  • Encourage/support chapters to participate in research
  • Act on any approved recommendations
main role of chapters1
Main Role of Chapters

Education, Training and Evaluation Goal B: Train the Trainers

  • Raise awareness of TTTs
  • Send appropriate volunteers to TTTs
  • Participate in research
  • Act on any approved recommendations
2010 workplan for nas and chapters1
2010 Workplan for NAs and Chapters

Education, Training and Evaluation Goal B: Train the Trainers

  • AIM 2009-Dec 2009

- Encourage Certified Trainers to apply skills and knowledge through national/local trainings

- Plan to send trainers to TTTs

  • Jan 2010-AIM 2010

- Participate in TTTs

- Continue to encourage Certified Trainers as mentioned above

- Raise awareness of research and respond to research requests as needed

  • AIM 2010-Dec 2010

- Continue to encourage Certified Trainers as mentioned above

- Continue to raise awareness as mentioned above

- Plan to send trainers to TTTs

education training and evaluation goal c leadership training
Education, Training and Evaluation Goal C: Leadership Training
  • To have a common approach for leadership training (programme and organizational) at all levels of the organization.
education training and evaluation goal c leadership training1
Education, Training and Evaluation Goal C: Leadership Training
  • Review, develop and implement training for all leadership roles in CISV (programme and organizational roles)
  • Collect and review existing training materials for all leadership roles
  • Collect and review information from NAs on their training strategies
  • Determine what are the training needs of/for each leadership role, what elements and topics are common and specific
  • Develop format for training content, including how training should be structured
  • Develop training materials as needed
  • Determine how to make training accessible and assess use of existing structures
  • Determine how to track impact of training and set up structures

Strategies

education training and evaluation goal c leadership training2
Education, Training and Evaluation Goal C: Leadership Training
  • Pilot training (likely partially in years one and two of SP)

9. Evaluate year one and two (in year three)

  • There will be an active process of feedback from all levels of the organization.
  • 3-7 (except setting up structures under point 7) would be launched via a comprehensive training writeshop, to be held at the IO in either late 2009 or early 2010. Participants are from International Committees and include: Chair of leader training; lead trainer of International Pool of Trainers; ODC member responsible for training and for RTF; IO Staff; Member of each programme committee and IJB who is responsible for training; member of each organizational committee who is responsible for training.

Strategy (continued)

main role of nas2
Main Role of NAs

Education, Training and Evaluation Goal C: Leadership Training

  • Inform the Education Department of their training strategies before the Writeshop
  • Provide NA curriculum materials and training strategies to the Education Department
  • Ensure that NA Training Coordinator has attended an RTF and TTT
  • Liaise with chapter training coordinators and deliver training nationally
  • Send people as appropriate to receive training at RTFs
  • Review national training in light of developments and implement new elements
  • Ensure that only approved training materials are used in NA and chapter training
  • Input info into global training calendar
  • Participate in evaluation of training
main role of chapters2
Main Role of Chapters

Education, Training and Evaluation Goal C: Leadership Training

  • Liaise with NA training coordinators
  • Share existing training strategies with NA
  • Provide chapter curriculum materials and training strategies to the Education Department
  • Ensure that only approved training materials are used in chapter training
  • Send people as appropriate to receive training at national trainings or RTFs
  • Review national training in light of developments and implement new elements
  • Input info into global training calendar
  • Participate in evaluation of training
2010 workplan for nas and chapters2
2010 Workplan for NAs and Chapters

Education, Training and Evaluation Goal C: Leadership Training

  • AIM 2009-Dec 2009

- Inform the Education Department of their training strategies before the Writeshop

  • Jan 2010-AIM 2010

- Participate in RTF training sessions and evaluations

  • AIM 2010-Dec 2010
chapters
Chapters
  • By the end of 2012, to improve the organization’s structure, management and practices across all levels
four goals of the chapters priority area
Four Goals of theChapters Priority Area
  • Goal A: Organization
  • Goal B: Health
  • Goal C: Engagement
  • Goal D: Planning
chapters goal a organization
ChaptersGoal A: Organization

To define and evaluate organizational management, structures and practices

strategies
Strategies

ChaptersGoal A: Organization

  • Analyze, discuss and define the role and status of all parts of and levels in, CISV (including international including IO, regions, national and promotional associations, local chapters and junior branch).
  • Analyze, discuss and define the role and status of all international meetings in CISV (including AIM, IJBC, regional meetings, regional JB meetings and Regional Training Forums).
  • Based on the roles and definitions (1 and 2 above) evaluate each of the parts/levels/meetings.
  • Based on 3 above recommend to the Board any developments needed in the organisational and meeting structure of CISV International and its regional structures.
  • Implement changes to meeting structures as approved.
  • This review would be done preferably by an external consultant.
main role of nas3
Main Role of NAs

ChaptersGoal A: Organization

  • Participate via regions in discussing and giving input to the definition and evaluation processes
  • Communicate the process to Chapters and obtain chapter input to feed in to the discussion and evaluation process.
2010 workplan for nas
2010 Workplan for NAs

ChaptersGoal A: Organization

  • AIM 2009-Dec 2009

- Discuss and give input into the definition and evaluation process, as facilitated by Regional Coordinators (including input from Chapters) – Consider appointing a contact person on this.

  • Jan 2010-AIM 2010

- Consider the draft points relating to Regions, collect input from chapters and come to RTFs and Regional Meetings, ready to discuss

- Participate via regions in discussing and giving input to the general definition and evaluation processes

  • AIM 2010-Dec 2010
main role of chapters3
Main Role of Chapters

ChaptersGoal A: Organization

  • Discuss and give input into the definition and evaluation process, as facilitated by NAs
2010 workplan for chapters
2010 Workplan for Chapters

ChaptersGoal A: Organization

  • AIM 2009-Dec 2009

- Discuss and give input into the definition and evaluation process, as facilitated by NAs

  • Jan 2010-AIM 2010

- Consider the draft points relating to Regions give input to NAs and come to RTFs and Regional Meetings, ready to discuss.

  • AIM 2010-Dec 2010
chapters goal b develop organization
ChaptersGoal B: Develop Organization
  • Todevelop healthy organizational structures,
  • management and practices
strategies for national and local
Strategies for National and Local

ChaptersGoal B: Health

  • Based on the roles and definitions, finalize chapter development guide and role profiles. Set out indicators of a healthy chapter.
  • Based on 1 above, develop a self-evaluation tool for NAs and Chapters to use for the purposes of self-improvement. This tool must include a system to follow-up analysis of self-evaluation.
  • Develop and deliver training to assist NAs and Chapters in applying the guide and using the self-evaluation tool.
  • Implement self-evaluation and report on results
  • Act on self-evaluation results.
main role of nas4
Main Role of NAs

ChaptersGoal B: Health

  • Participate in training
  • Implement self-evaluation in NA/Chapters
  • Participate in analysis
  • Act on results and support chapters in their actions
main role of chapters4
Main Role of Chapters

ChaptersGoal B: Health

  • Participate in training
  • Implement self-evaluation in Chapters
  • Participate in analysis
  • Act on results of evaluation
2010 workplan for nas and chapters3
2010 Workplan for NAs and Chapters

ChaptersGoal B: Health

  • AIM 2009-Dec 2009
  • Jan 2010-AIM 2010
  • AIM 2010-Dec 2010

- NAs: Be aware of this work and plan to put it on agenda for NA Board meetings in early 2011 for implementation in 2011. (This session should raise awareness with Chapters and aim to implement the tool across chapters in late 2011, to be fully in place by AIM 2012)

- Chapters: Be aware of this work and plan to put it on agenda for Chapter Board meetings following the first NA Board Meeting to address it in 2011 (for implementation in 2011 and 2012)

chapters goal c engagement
ChaptersGoal C: Engagement

To improve human resources management

strategies1
Strategies

ChaptersGoal C: Engagement

  • Develop effective recruitment methods and on-line tools for International committees
  • Develop and deliver training or guidance for Committees to use and maintain the recruitment methods/tools (1 above)
  • Implement International recruitment methods/tools
  • Define the major recruitment needs of NAs/Chapters
  • Based on 4 above, develop appropriate and effective recruitment methods and on-line tools for NA/Chapter use (including role profile for chapter from column 2 + positions of programme responsibility).
  • Develop and deliver training or guidance for NAs/Chapter to use and maintain the recruitment methods/tools (2 above)
strategies continued
Strategies (Continued)

ChaptersGoal C: Engagement

  • Implement NA/Chapter recruitment methods/tools
  • Evaluate usage and impact of the recruitment methods/tools

(1 and 6 above)

  • Act on evaluation results
  • Develop general human resource policies for volunteers, unpaid positions and for paid personnel.

(Note the specific policies are already in place for the IO staff.)

main role of nas5
Main Role of NAs

ChaptersGoal C: Engagement

  • Give input into development process via regions or other channels
  • Communicate the process to Chapters and obtain chapter input to feed in to the development process
  • Participate in training or use guidance
  • Implement methods/tools and support chapters in doing so
  • Participate in evaluation process
  • Obtain chapter input to feed in to the evaluation
  • Act on results and support chapters in their actions
  • Participate in open discussions on optimizing volunteer/professional working relationships
main role of chapters5
Main Role of Chapters

ChaptersGoal C: Engagement

  • Give input into development process via NAs
  • Participate in training or use guidance
  • Implement methods/tools Participate in evaluation process
  • Act on results of evaluation
  • Participate in open discussions on optimizing volunteer/professional working relationships
2010 workplan for nas and chapters4
2010 Workplan for NAs and Chapters

ChaptersGoal C: Engagement

  • AIM 2009-Dec 2009
  • Jan 2010-AIM 2010

- NAs: Give input into development process via regions or other channels

- NAs: Communicate the process to Chapters and obtain chapter input to feed in to the development process

- Chapters: Give input into development process via NAs

  • AIM 2010-Dec 2010

- Be aware of this work and be ready to implement in 2011

chapters goal d planning
ChaptersGoal D: Planning
  • To develop a strategy for sustainableprogramme growth
strategies2
Strategies

ChaptersGoal D: Planning

  • Enhance the global hosting plan including the following:

- Develop a means of taking long term participation numbers into account

- Develop greater reliability in reaching targets

- Emphasize the need for diversity of programmes

- Emphasize the need for appropriate geographical and seasonal spread of programmes

- Consider promotion of programmes to various audiences

  • Develop training or guidance to assist NAs/Chapters in being strategic in their long term programme planning
  • Evaluate impact of 1 and 2 on the global hosting plan
  • Act on evaluation results
main role of nas6
Main Role of NAs

ChaptersGoal D: Planning

  • Participate via regions in discussing and giving input to the definition and evaluation processes
  • Participate in training or use guidance
  • Use the tools and resources to plan nationally in line with the regional and global plan
  • Develop a 5 year programme hosting plan in line with the regional and global hosting plans
  • Support Chapters to plan accordingly
  • Encourage chapters to diversify – offer more types of CISV programmes
main role of chapters6
Main Role of Chapters

ChaptersGoal D: Planning

  • Give input into development process via NAs
  • Participate in training or use guidance
  • Use the tools and resources to plan locally in line with national plan
  • Consider diversifying – offering more types of CISV programmes
  • Develop a 5 year hosting plan in line with the national/regional/global plan
2010 workplan for nas and chapters5
2010 Workplan for NAs and Chapters

ChaptersGoal D: Planning

  • AIM 2009-Dec 2009
  • Jan 2010-AIM 2010

- NAs: Discuss at the NA level and give input at regional level

- Chapters: Discuss at chapter level and give input via NAs

  • AIM 2010-Dec 2010

- NAs: By end 2010, all NAs have a national hosting plan in line with the global/regional hosting plan

- Chapters: By end 2011, all Chapters have a local hosting plan in line with the national/regional/global plan

profile raising
Profile Raising
  • By the end of 2012, to increase our capacity to raise profile
  • at all levels of the organization
four goals of the profile raising priority area
Four Goals of theProfile RaisingPriority Area
  • Goal A: Consistent Communication
  • Goal B: Targeted Messages
  • Goal C: Increase Impact
  • Goal D: Make the Most of the 60th Anniversary
profile raising goal a consistent communication
Profile RaisingGoal A: Consistent Communication
  • Communicate a consistent message effectively with each other and external audiences
strategies3

Profile RaisingGoal A: Consistent Communication

Strategies

Conduct joint review of our internal and external communications, including

- Homepage

- Resources/Committee pages

- Friends

- SharePoint

- IJB communications methods

- Printed and electronic publications (including education materials)

- E-mail lists

Are medium and message/needs currently well matched?

Do they support the organizational structures and do what we want them to do?

Do they support the interactions we want among the structures/roles?

strategies continued1

Profile RaisingGoal A: Consistent Communication

Strategies (continued)

Internal audiences

-Chapters

-NAs

-volunteers

-participants

-committees

External audiences

- participants (segment by age groupings)

- parents

- volunteers (segment by age groupings)

- educators/academics

- alumni * (this is a priority area)

- donors/support

main role of nas7

Profile RaisingGoal A: Consistent Communication

Main Role of NAs
  • Cooperate with and give input as required in review
  • Implement recommendations at national level
  • Use resources developed
  • Support implementation and use by chapters
main role of chapters7

Profile RaisingGoal A: Consistent Communication

Main Role of Chapters
  • Cooperate with and give input as required in review
  • Implement recommendations at chapter level
  • Use resources developed
2010 workplan for nas and chapters6

Profile RaisingGoal A: Consistent Communication

2010 Workplan for NAs and Chapters
  • AIM 2009-Dec 2009

- Cooperate with and give input as required in review, sharing best practices and tools

  • Jan 2010-AIM 2010

- Continue to cooperate with and give input as required, sharing best practices and tools

  • AIM 2010-Dec 2010

- Use resources developed, start implementing recommendations at national level

profile raising goal b targeted messages
Profile RaisingGoal B: Targeted Messages

Have refined messages for key target audiences

strategies4

Profile RaisingGoal B: Targeted Messages

Strategies

Further develop and use key messages and media for target audiences

(i.e. What we want them to think, feel and do with regards to CISV, how we will reach them and the benefits we hope we will gain)

main role of nas8

Profile Raising Goal B: Targeted Messages

Main Role of NAs
  • Implement recommendations at national level
  • Use resources developed
  • Support implementation and use by chapters
main role of chapters8

Profile Raising Goal B: Targeted Messages

Main Role of Chapters
  • Implement recommendations at chapter level
  • Use resources developed
2010 workplan for nas and chapters7

Profile Raising Goal B: Targeted Messages

2010 Workplan for NAs and Chapters
  • AIM 2009-Dec 2009
  • Jan 2010-AIM 2010
  • AIM 2010-Dec 2010

- Use resources developed, implement implementation at national/chapter level

profile raising goal c increase impact
Profile RaisingGoal C: Increase Impact
  • Increase the impact of profile raising activities at every level of the organization
strategies5

Profile RaisingGoal C: Increase Impact

Strategies

Embed profile raising throughout CISV, through the following.

1. Training(See SP on Training Development)

Training workshops and sessions in Profile/Fundraising to be delivered at RTFs (with aim of delivering at each RTF annually in some capacity to allow for turnover/new campaigns/development of skills/networking)

2. Networking

Develop network of NA Profile/Fundraisers through training at RTFs, Regional Advisors (see below) and raising profile of profile-raising through internal communications.

3. Regional Advisors

Recruit and develop 5 key volunteers to encourage networking, deliver training, advise NA Profile/fundraising contacts within their region and to work as a team to help improve internal and external communications at regional and international levels

main role of nas9

Profile RaisingGoal C: Increase Impact

Main Role of NAs
  • Send appropriate volunteers to regional training
  • Encourage chapters to send people to regional training
  • Promote buddying/mentoring relationships between Chapters
  • Ensure that the profile/fundraising role is represented at Board or similar level
  • Communicate with the International Committees, especially via regional Advisors
  • Share best practices and tools with other NAs and International
  • Encourage people to become “ambassadors” and once trained, support their efforts nationally
2010 workplan for nas1

Profile RaisingGoal C: Increase Impact

2010 Workplan for NAs
  • AIM 2009-Dec 2009

- Use the new PR and Fundraising Guides

- Plan to send appropriate people to RTFs

  • Jan 2010-AIM 2010

- Send appropriate people to participate in PR training at RTFs

- Encourage NA Profile/Fundraisers to be active nationally and in international network and share best practices and tools

- Ensure that Profile/fundraising is represented on National Board and integrated in strategic planning

- Participate in AIM session

  • AIM 2010-Dec 2010

- Plan to send the appropriate people to RTFs

- By end 2010, every NA should have a national Profile/fundraising plan within their national strategic/operational plans and are acting on it. They should also be encouraging chapters to do the same so that by end 2011, all chapters have such a plan and are acting on it.

main role of chapters9

Profile RaisingGoal C: Increase Impact

Main Role of Chapters
  • Send appropriate volunteers to regional training
  • Ensure that the profile/fundraising role is represented at Board or similar level
  • Communicate with the National/International Committees, especially via regional Advisors
  • Share best practices and tools with other Chapters and the NA
  • Encourage people to become “ambassadors” and once trained, support their efforts locally
2010 workplan for chapters1

Profile RaisingGoal C: Increase Impact

2010 Workplan for Chapters
  • AIM 2009-Dec 2009

- Use the new PR and Fundraising Guides

- Plan to send appropriate people to RTFs

  • Jan 2010-AIM 2010

- Send appropriate people to participate in PR training at RTFs

- Encourage Chapter Profile/Fundraisers to be active and share best practices and tools

- Ensure that Profile/fundraising is represented on Chapter Board and integrated in strategic planning

- Participate in AIM session

  • AIM 2010-Dec 2010

- Plan to send the appropriate people to RTFs

- By end 2010, every NA should have a national Profile/fundraising plan within their national strategic/operational plans and are acting on it. They should also be encouraging chapters to do the same so that by end 2011, all chapters have such a plan and are acting on it.

profile raising goal d make the most of the 60 th anniversary
Profile RaisingGoal D: Make the Most of the 60th Anniversary
  • Make the most of our 60th Anniversary as an opportunity to raise our profile and build our profile-raising capacity
strategies6

Profile RaisingGoal D: Make the Most of the 60th Anniversary

Strategies
  • Raise the profile of CISV as a long-established, credible and respected organization.
  • Coordinate our profile raising around a universal theme

1. Develop strategy and ‘toolbox’ of resources for use at every level

2. Suggest a menu of options for actions (eg. recruitment) that would benefit from the momentum of an event like the Anniversary

3. Specific push re materials to obtain celebrity endorsements

4. Specific effort to attract alumni interest in Anniversary events

main role of nas10

Profile Raising Goal D: Make the Most of the 60th Anniversary

Main Role of NAs
  • Develop idea relevant to NAs
  • Make use of International materials
  • Act on ideas that relate to NA
  • Engage and support chapters in this initiative
  • Share experiences
  • Help evaluate success
main role of chapters10

Profile Raising Goal D: Make the Most of the 60th Anniversary

Main Role of Chapters
  • Develop idea relevant to Chapter
  • Make use of International materials
  • Act on ideas that relate to Chapter
  • Share experiences
  • Help evaluate success
210 workplan for nas and chapters

Profile Raising Goal D: Make the Most of the 60th Anniversary

210 Workplan for NAs and Chapters
  • AIM 2009-Dec 2009
  • Jan 2010-AIM 2010

- Participate in AIM session

  • AIM 2010-Dec 2010

- NAs: Share best practices and make use of resources developed and act on recommendations approved that relate to NAs and encourage Chapters to do so

- Chapters: Make use of resources developed and act on recommendations approved that relate to Chapters - Report on activities

slide72

Education, Training and Evaluation

  • Goal A: To have high quality educational materials accessible to everyone at all levels of the organization
  • Goal B: To have a sustainable and flexible Train The Trainer (TTT) system
  • Goal C: To have a common approach for leadership training (programme and organizational) at all levels of the organization
  • Chapters
  • Goal A: To define and evaluate organizational management, structures and practices
  • Goal B: To develop healthy organizational structures, management and practices
  • Goal C: To improve human resources management
  • Goal D: To develop a strategy for sustainable programme growth
  • Raising Profile
  • Goal A: Communicate a consistent message effectively with each other and external audiences
  • Goal B: Have refined messages for key target audiences
  • Goal C: Increase the impact of profile raising activities at every level of the organization
  • Goal D: Make the most of our 60th Anniversary as an opportunity to raise our profile and build our profile-raising capacity
for inquiries and comments write to
For inquiries and comments, write to:
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