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THE BULGARIAN ICT AND E-GOVERNANCE POLICY BEST PRACTICES

THE BULGARIAN ICT AND E-GOVERNANCE POLICY BEST PRACTICES. ROUMEN TRIFONOV, PhD Secretary of Coordination Council of Information Society at Council of Ministers, Director of CCICMT at CM and UNDP. Government bodies, responsible for eGovernance , eGovernment and Information Society.

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THE BULGARIAN ICT AND E-GOVERNANCE POLICY BEST PRACTICES

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  1. THE BULGARIAN ICT AND E-GOVERNANCE POLICY BEST PRACTICES ROUMEN TRIFONOV, PhD Secretary of Coordination Council of Information Society at Council of Ministers, Director of CCICMT at CM and UNDP

  2. Government bodies, responsible foreGovernance, eGovernment and Information Society Council of Ministers (CM) Coordination Council for Information Society (CCIS) Ministry of State Administration and Administrative Reform (MSAAR) State Agency for Information Technologies and Communications (SAITC)

  3. State ICT organigramme

  4. Coordination Council for Information Society CCISFunctions and Tasks COORDINATION OF Implementation and update of the strategies in the field of Information Society (IS) Legislative framework and regulation of the IS ICT activities and projects of the state administration Public-private partnership (PPP) in the field of IS Measures for improvement of the market environment and business potential for ICT Infrastructure improvement and effective usage of information resources

  5. POPULARIZATION OF International and Bulgarian best practices and ICT innovations eGovernance processes in Bulgaria and provision of the involvement of Civil Society Processes of ICT implementation in eDemocracy Coordination Council for Information Society CCISFunctions and Tasks

  6. Members of CCIS Chairman- Chairman of the State Agency for Information Technologies and Communications (SAITC) Deputy Chairman - Minister of the State Administration and Administrative Reform (MSAAC) Members - Minister of Finance - Minister of Economy and Energy - Minister of Education and Science - Representatives from NGOs, Universityes and Scientists Secretary - Director of CCICMT

  7. CCIS - Working Groups • Accelerated Development of the Information Society • E-Government • ICT in Education • Bulgarian ICT sector and international market • Youth Innovations and Information Technologies

  8. Functions and tasks Shares experience, ideas, best practices and innovation solutions, related to the management and development of ICT in administrations Supports development and coordination of ICT projects between different Ministries and Agencies Confirms and submits to the CCIS Strategies, Programs and Action plans, related to the ICT in administrations Makes suggestions and participates in the development of Standards and legal framework for implementation of ICT Conducts research and makes suggestions for the necessity of the PPPs Board of ICT directors Relevant to National CIO Council

  9. Priorities of CCIS for 2008 Practical coordination of major ICT Infrastructure projects in the State Administration Building up capacity of ICT Directorates for project financing of their activities and to absorb EU Structural Funds Adoption of National Policy for Information Security; Setting up PPPs and assessment of the efficiency of the ICT investments in the administrations Development, dissemination and implementation of ICT innovations Development of National Policy for Youth Innovations and IS

  10. COORDINATION CENTER FOR INFORMATION, COMMUNICATION AND MANAGEMENT TECHNOLOGIES /CCICMT/

  11. The Coordination Center for Information, Communication and Management Technologies was established in 2002 under the e-Government Project of the UNDP and the Bulgarian Council of Ministers. The team of the Centre prepared the “e-Government Strategy of the Republic of Bulgaria”, the “Implementation Plan of e-Government Strategy” and many other documents, supporting the implementation of new technologies in state administration. • CCICMT plays role in the coordination of implementation of EU recommendations in the field of eEurope/e-Government. The experts of the Centre study the EU policies in development of eEurope, participate in discussions of work groups on e-Governance, and present the results of Bulgaria in the process of synchronization with EU legislation and with other eEurope requirements. As a result of the active cooperation under IDA and IDAbc Programme. • CCICMT is responsible for development of policies and solutions related to the information society and e-governance, as well as for coordination and control for their implementation on state level. The Center is an essential unit of the Bulgarian Council of Ministers and particularly of the CCIS, operating in the field of monitoring of implementation of national programs related to the ICT. CCICMT

  12. Operational, analytical and methodological support to the Coordination Council for Information Society at the Council of Ministers, including activities for optimization of budget and EU funded expenditures for ICT projects Enhancing the administrative capacity for the absorption of finances of the operational programs of EU and more precisely preparing qualitative projects on information and communication technologies CCICMT Priorities for 2008

  13. CCICMT Priorities for 2008 Methodological support of the institutions and bodies in the process of implementation of the e-Governance Law which will enter into force in the middle of this year Cooperation with Ministry of State Administration and Administrative Reform, SAITC and other Government institutions and bodies, as well as NGO and Civil Society representatives

  14. ELECTRONIC GOVERNANCE LAWADOPTED - MAY 2007IN FORCE -JUNE 2008

  15. Basic Principles E-Gov Law • One-off Collection and Creating of Data: • The administrative authorities, the persons performing public functions and the organizations providing public services cannot require from citizens and organizations to provide or prove data that have already been collected or created but shall be obliged to collect them ex officio from the original data administrator • Ex Officio Notification: • The original data administrator shall send the data ex officio to all administrative authorities, to the persons performing public functions and to the organizations providing public services which by law also process these data and have stated a wish to receive them

  16. Basic Principles E-Gov Law • Automatic Provision • Notification and request for provision of data shall be done automatically as an internal electronic administrative service • Obligations in Case of Identification • The obligations under this chapter shall occur if the citizen, the organization respectively, has indicated a unique identifier

  17. eDocuments Interchange E-Gov Law INTERNAL ADMINISTRATIVE ELECTRONIC SERVICES ADMINISTRATIVE AUTHORITIES ADMINISTRATIVE AUTHORITIES UNIFORM DOCUMENT INTERCHANGE ENVIRENMENT PRIVATE NOTARIES THE PERSONS PERFORMING PUBLIC FUNCTIONS ORGANIZATIONS PROVIDING PUBLIC SERVICES

  18. E-Gov Law Interoperability • Interoperability requirement • Integration of the National Information Systems with those of the EU member states • Uniform standards and rules requirement • Semantic Interoperability

  19. E-Gov Law Interoperability Operational Compatibility Registers Register of Standards Register of Inf.Objects Register of E - Services MSAAR SAITC

  20. E-Gov Law Information Security • The administrative authorities shall ensure the information security of the information systems used by them • Standards and Measures for Information Security • The security requirements and the standards for entering, sending, processing, accessing, interchanging, storing, and archiving data with which the information systems shall comply as well as the general security measures • that have to be taken by the administrative • authorities

  21. NATIONAL PROGRAM FOR ACCELERATED DEVELOPMENT OF INFORMATION SOCIETY2007-2010

  22. National Program for accelerated development of Information Society 2007-2010 BUDGETS FUNCTIONS Additional sources Subsidy for municipalities Finance of Ministries, State and Executive Agency of ICT Areas Own revenue of municipalities ICT infrastructure and security Society and culture EU Funds + cofinancing Economy and employment EU Programs Scientific researches and innovations Government agreements/contracts Education and training PPP, offset programs,donations Branding of Bulgarian ICT industry other

  23. Funding of the State ICT projects 2006-2010

  24. BULGARIAN E-GOVERNANCE AND ICT BEST PRACTICES

  25. BEST PRACTICES • National Electronic Communication Network • iCentres • E-services of the National Tax Administration • E-Justice • E-health electronic cards

  26. National Electronic Communication NetworkICT infrastructure for wide public access to electronic services • Building a high-speed fiber-optic ring with an initial transmission capacity of about 2.5 Gbps and with an option for further increase up to 10 Gbps • Connecting 27 regional centers and the capital within the fiber-optic ring by end-2009 • Providing national connectivity and integration of the National Electronic Communication Network with the other networks of the state institutions after 2009

  27. National Electronic Communication Network Stage:19th Regional Centers connected in the core optical infrastructure Technological basis:IP / MPLS / VPN Funding:State Budget and EU Regional Development Fund

  28. Extension of the National Network of Public Internet Access Points (i-Center) • Extension of the National Network of Public Internet Access Points to all (264)municipalities by the end of 2009 • Provision of access to the Internet and e-government services for the majority of Bulgarian citizens (especially those in less developed areas) – regional and municipality level • Raising qualification and education level through various forms of distance learning and online courses • Creating new job and business opportunities Funding: State Budget, UNDP and EU Regional Development Fund

  29. DigSig SSL Oracle DB XML XSL:FO XSD XSLT PKCS#7 National Revenue Administration E-services Standards and Solutions

  30. NRA Infrastructure

  31. National Revenue Administration projects 2002 – Electronic data exchange with the trade banks 2004 – VAT declaration via Internet 2004 – Internet based tax payment 2005 – Queue management e-system 2006 – new business processes 2007 – Revenue management e-system 2007 – VIESdeclarations, KIOSK terminals, etc.

  32. National Revenue Administration Projects 2008-2009 • E-government • - portal • - services • - e-payment system update • E-archiving • - electronic dossier • - access • Information data exchange with EU systems

  33. e-Justice concept (approach) • What can we do now? • Internet services to the citizen and the professional • Exploit the systems and information available • Define self-sustainable and viable services • Define USEFUL services that address real needs • How to get there? • e-Justice concept • e-Justice system • e-Justice portal and services

  34. The e-Justice concept • The concept is: • Strategy for e-justice • Approach to reach real and useful services • Framework for e-justice realization • Values and principles • Transparency • Accessibility • Usability • Quality of services • Usefulness • Completeness

  35. The e-Justice portal

  36. E-health electronic cards - pilot project • Participants • A) doctors (General Practice - GPs) - 7; • B) pharmacies - 4; • C) National Health Ensurance Administration; • D) patients –1000 (form the list of the above 7 GPs). • 2. Infrastructure • A) network development between the participants, based on the Internet; • B) VPN connections; • C) information security solutions.

  37. Project: EA&SOA Implementation in the national level of Enterprise Architecture (EA) and Service Oriented Architecture (SOA); Project: E-GOV PM Capacity building for ICT and e-Government project management; Project: NISP National Information Security Policy Project: BioID National ID Card with biometrical data Project: CIO Institutional development and capacity building of CIO in Public Administration Projects in e-Democracyand E-Governance research Other National ICT & E-Gov Projects

  38. ROUMEN TRIFONOV, PhD Secretary of Coordination Council of Information Society at Council of Ministers, Director of CCICMT at CM and UNDP r.trifonov@government.bg Tel. +359 2 940 3648, Fax +359 2 940 3647 www.ccit.government.bg 1 Dondukov, 1594 Sofia, Bulgaria

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