Update on E-Commerce and its Use by Insurers. CAS 2000 Spring Meeting Las Vegas Tony Alfieri, eCoverage. Introduction. Insurance industry has survived the onslaught of new technology practically unchanged…until now
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Update on E-Commerce and its Use by Insurers
CAS 2000 Spring Meeting
Tony Alfieri, eCoverage
"Online offerings are increasingly important to financial services institutions, with consumers conducting a significant and growing percentage of all financial transactions online. There is a substantial opportunity for the player who can put the right ingredients together to create a truly powerful Internet insurance offering.''
Booz Allen & Hamilton
3rd Annual Internet Insurance Survey
Among online users, percent who could name a web site by product category
“Online insurance is wide open.”
- Ben Black, Harris Interactive
Source: Harris Interactive
Key Point: Innovation can only happen if you provide the proper platform to support it.
It is critical that a company have ownership of 3 key areas of the business: