Update on E-Commerce and its Use by Insurers. CAS 2000 Spring Meeting Las Vegas Tony Alfieri, eCoverage. Introduction. Insurance industry has survived the onslaught of new technology practically unchanged…until now
CAS 2000 Spring Meeting
Tony Alfieri, eCoverage
"Online offerings are increasingly important to financial services institutions, with consumers conducting a significant and growing percentage of all financial transactions online. There is a substantial opportunity for the player who can put the right ingredients together to create a truly powerful Internet insurance offering.''
Booz Allen & Hamilton
3rd Annual Internet Insurance Survey
Among online users, percent who could name a web site by product category
“Online insurance is wide open.”
- Ben Black, Harris Interactive
Source: Harris Interactive
Key Point: Innovation can only happen if you provide the proper platform to support it.
It is critical that a company have ownership of 3 key areas of the business: