Microsoft Dynamics 365 - KARYA Technologies

1. Advisory Solution Delivery 24x7x365 Production Support Fully Managed Services Licenses/Hosting Services For

2. Our Lines of Business Enterprise Solutions Business Software Application Development Data Management Quality Assurance IT Infrastructure • ERP & CRM Implementations, Upgrades, Customizations, & Integration • New Application Development, Enhancements, Modernization, Platform Porting, & Integration • Data Warehousing/BI, MDM & Database Engineering • Application Testing • Functional Testing • Non-Functional Testing • Web, Mobile, ERP, CRM, SOA & Legacy • Test Automations • Test Environment Management • Test Data Management • Infrastructure Testing • Data Center, Cloud & Mobile • Security & Vulnerability Testing • Data Center Management • Hardware, OS, Network, Storage, Firewalls • Communications Support Systems • Customer Support Systems • Information Assurance, Compliance & Cyber Security • Cloud & Virtualization Solutions • Digital Infrastructure • Big Data Appliance Microsoft Platform Solutions On-Premises & Cloud • Microsoft Dynamics Suite (AX, NAV, GP, CRM) • Dynamics 365 • SharePoint, Core .NET, BizTalk • SQL Server • SSIS, SSRS, SSAS • PowerBI Advisory Solution Delivery 24x7x365 Production Support Fully Managed Services Licenses/Hosting Oracle Platform Solutions On-Premises & Cloud • Oracle On-Prem ERP / CRM(E-Business, JD Edwards, PeopleSoft, Siebel) • SaaS Products(ERP, SCM, HCM, EPM, CX) • Fusion Middleware, Web Center, ADF, Forms, Reports • PaaS • Database, DaaS • OBIEE, BI Publisher, OBIA, Hyperion • BICS • Digital Solutions (Web, Mobile, Internet of Things) • Open Source (OS, Databases, ADF, Web Servers, Business Applications, BI, Big Data, Content, Communication & SYS Admin Tools) Oracle IaaS

3. Our Technology Partners Right Partnerships with Technology Leaders to Combine Expertise and Provide Complete Solution for our Clients Highlight

4. KARYA’s Information Technology ServicesRetail Industry Core Operations Support Systems Collaboration, Process Automation & Adv. Technology BI / Analytics Compliance • PCI, DSS - Payment Card Industry, Data Security Standard • ACHR - Antimicrobial Clothing and Household Regulations • TSCA - Toxic Substance Control Act • EPA - Environmental Protection Agency • FHSA - Federal Hazardous Substances Act • FTC - Federal Trade Commission • PIA - Products Identification Act • Product & Variant Management • Demand Forecasting • Production Management • Lot Traceability • Procure to Pay Cycle • Order to Cash Cycle • Warehouse & Inventory Management incl. Store Inventory • Storage, Logistics & Distribution • Perishables, Frozen & Fragile Items • POS Systems (Store & Online) • Merchandising Management • Pricing & Promotion • Campaign Loyalty & Rewards • Labeling & Packaging • Customer Service • Returns Management • Corporate Finance • Multi-modal Payment Processing • GL, AR, AP, Fixed Assets • Human Resources • Attendance, Time, Travel & Expense • Retail-specific Dashboards, Scorecards & Reports • Sales and Gross Margin Analysis • Sales Variance Analysis • Store Analytics • Order Management Analysis • Customer Analytics • POS Analytics • Foot Fall Analysis • Stock Turnover • Product Performance Analysis • E-commerce Analytics • Sales and Marketing Analytics • Customer Service Analysis • Budgeting & Forecasting • Statutory & Compliance Reporting • Collaboration Portals • Corporate Websites • E-Commerce Portals • Customer Service Portals • Employee Self Service Portals • e-Learning / Training Portals • Vendor Portals • Team & Social Collaborations • Document Managing Services • BAM / BPM / WFM • Triggers, Alerts • Workflow Management • Enterprise Searches • Manufacturing Warehouse/ Logistics Automations • Barcode & RFID • Shipment Tracking • Enterprise Mobility & Cloud • Best of Breed Technologies • LS Retail, Microsoft Dynamics AX for Retail, Microsoft Dynamics Retail Management System, Oracle Retail

5. Our ServicesMicrosoft Dynamics 365 KARYA Offers End-to-end services for Dynamics 365 Applications Dynamics 365 for Operations Advisory • Solution Delivery • (Setup, Migrations & Customization) 24×7 Production Support • Assessments & Recommendations • Fit-Gap Analysis • Capacity Performance & Security • Subscription Plan Advisory • Data Retention & Compliance • Migration Planning • Migration, Customizations, Integration & Reporting • Security & Validation Strategies • Cut Over Strategy • Reusable Tools & Migration Accelerators • Best Practices, Standards, Methodologies • End-to-End Migration to Cloud • Application Setup & Configurations • Data Conversions & Loading • Master & Transaction Data • Application Development (Customizations) • Visual Studio, Power Apps, Power BI & Flow • UI / UX & Backend Development • BI / Reporting Components Development • Cloud Integrations • Cloud Security Setups • Cut Over Management • Load Validation and Reconciliation • Production Environment Setup, Readiness & Go Live • Microsoft Dynamics AX, CRM, Migration Accelerators • Performance Engineering • Business Analysis & Project Mgmt. Environment Monitoring Diagnostics, Troubleshooting, Bug Fixes & Failure Recovery Security/Access Support Performance Tuning Housekeeping & Optimizations Liaison with Microsoft (Support) Application Support Dynamics 365 for Sales Dynamics 365 for Customer Service Dynamics 365 for Field Service Dynamics 365 for Project Service Automation Microsoft Power Apps with Flow Fully Managed Services Technology Advisory Infrastructure & Application Management Go to Index

6. Our CompetenciesMicrosoft Dynamics 365 Products Functional Competency Technical Competency Power Apps • Create, Customize & Manage Apps, Data Connection, Data Management Entities, Administration, ALM Power BI Flow • Create Work-flows Alerts, Connect Folders, Synchronize Files, Business Data Collection & Streamline Approvals Azure Visual Studio & .NET

7. Our Core Competency Microsoft Dynamics Suite Overall Functional Technical Hosting Integration

8. Sure Step Methodology We follow the Right Methodology and Best Practices Highlight Delivery Operations Sales Tool, Templates & Good Practices AX, NAV, GP, CRM & SL Comprehensive Methodology Diagnostic Analysis Design Development Deployment Operations Thoroughness Requirement Analysis Fit Gap Analysis Mitigates Risks Improves Consistency & Predictability Increase Agility Scope, Timeline & Quality Assured Conformity

9. 24×7×365 SUPPORT Operations, Maintenance & Production Support Our Agile & Responsive 24×7×365 Production Support will ensure your Microsoft Dynamics continues to run smoothly Highlight Functional Support Technical Support Objective • Financial Management • Human Capital Management • Production • Supply Chain Management • Procurement and Sourcing • Retail • Project Management and Accounting • Sales and Marketing (CRM) • Service Management • Business Intelligence • Functional Setups/ • Configurations • Troubleshoot & Fix • Data Analysis & Reconciliation • Month End/Year End Closures • EU Functional Support • How to Use it • Comprehensive Training • Testing Support • Post go-live Stabilization • Stable State Maintenance & Support • Proactive & Reactive • Microsoft Dynamics Application • Database • Hardware & OS • Network • Environment Monitoring • Security Admin – User Role and Privileges • Troubleshooting • Failure Recovery • Bug Fixes • Core Microsoft Dynamics Functionality • Integration Components • BI & Reporting • Proactive Maintenance • SP, Patches, Hotfix • Performance Tuning • Health Check & Diagnostics • Non Production EnvMgmt • Vendor Liaising • Deployment Multi-Channel Multi-Level 24×7×365

10. SOLUTION DELIVERY Enterprise Integration (New & Enhancements) FTP With our Strong System Integration Skills, we help Integrate AX with Internal & External Applications Web Services Highlight ETL, EAI Messaging • SharePoint • MS Office • CRM • Quote/Order Management Systems • Payroll • Other LOB Systems… • Portals • Commerce Solutions • Mobility • EDI • Cloud Integration • Vendors/Customers • Statutory/Compliance • Other Third Parties

11. Our Technology Microsoft Mobile