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KARYA Technologies, a trusted partner of NetSuite, provides flexible and scalable Application Management Services to leverage NetSuite and maximise ROI. http://www.karyatech.com/net-suite.html

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Get your netsuite solution in the shortest possible time karya technologies

Services


Agenda

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?


Agenda1

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?


About us

About Us

Able Leadership

Resourceful & Focused

Viable & Sustainable

  • Established in 2007 by Bala Balasubramanian Group CEO

  • Headquartered in PA, USA with Research, Development & Delivery (RDD) center in India

  • Current Headcount of 500.

  • 350 – RDD Center

  • 150 – Dispersed globally

  • Provider of High-Quality Cost Effective

  • Enterprise Solutions which includes

    • Business Management Software

    • Technology Solutions

    • Information Management Solutions

    • Digital Transformation Solutions

    • Software Quality Assurance

    • Infrastructure Services


History evolution

History & Evolution

Strong Technology Foundation

Functional / Business / Domain Expertise

Project Management Skills

Balanced Multi-dimensional Growth

2007

2008

2009

2010

2011

2012

2014

2015

CMMI Action Plan

Oracle Platform Technology Solutions

Open Source Technology

Microsoft Technology Solutions.NET Framework, SharePoint, SQL Server, MSBI, BizTalk

Mobile Platform Development & Enterprise Mobility Services

Microsoft Dynamics Practice

Infrastructure with Cloud

Enterprise Information Management

More ERPs, CRMs

Web Applications

Quality Assurance

Internet of Things

Social Media Integration

Big Data

Technical Expertise

Functional Skills

Business Analysis

Project Management

Technical Writing

Infrastructure with Cloud

Industry Vertical SMEs


Our core values

Our Core Values

High Performance Service

Organization


Lines of business

Lines of Business

Enterprise Solutions

Business Solutions

Technology Solutions

Data Solutions

Quality Solutions

Infrastructure Services

  • DW/BI

  • Test Automations

  • Hardware, OS, Network, Storage, Firewalls

Microsoft Platform Solutions

  • Configuration Management & Orchestrations

  • Microsoft Dynamics Suite (AX, NAV, GP, CRM)

  • Microsoft (Database, MSBI, SharePoint, Core .NET, BizTalk)

  • Microsoft BI

  • Cloud Migrations & Virtualizations

Oracle Platform Solutions

  • Cloud Testing

  • Oracle E-Business Suite

  • Oracle(Database, OBIEE, Fusion Middleware, Exadata, Web Center)

  • Oracle BI

  • DevOps

  • Mobile Testing

  • Security Assurance

  • Data Center Management

  • Salesforce

  • Digital Transformation (Web Application, Mobile Application, IoT)

  • EAI

  • Managed Testing Services

  • MDM

  • Open Source (PLs/ Frameworks, CMS DMS, Web Servers BI)

Options

  • Ad-hoc support

    • Managed Services

  • Data Governance


Our people

Our People

KARYA Technologies

Group Chairman / Group CEO (USA)/CFO

CEO India / VP Global Services

Marketing (CMO)

Chief Architect (CTO)

Global Delivery Head

HR, Admin, Finance (GM)

Microsoft Practice

Oracle Practice

Data Solutions

Delivery Manage-ment Group

Digital Solutions

173

65

70

150

72

Data Solutions Resource Pool

Digital Solution Resource Pool

Delivery Manage-ment Resource Pool

Microsoft Resource Pool

Oracle Resource Pool

Dynamics

Database

12

DB Administrators

10

UI/UX Designers

10

Delivery Managers

08

AX

50

Data Architects/ Modelers

06

Web Application Developers

EBS

10

Java

15

NAV

16

ETL Developers

09

Delivery Coordinators

18

Fusion Middleware

10

.NET

13

GP

12

Report Developers

20

PL/SQL

09

Mobile Application Developers

CRM

12

Analytics Developers

06

Business Analysts

25

OBIEE

07

iOS

18

Epicor

06

DW/BI Architects

05

Industry Vertical SMEs

14

Core Java

12

Android

25

SharePoint

18

Integration Experts

05

NetSuite

05

Windows

15

SQL Server & MSBI

24

MDM Specialists

05

Technical Writers

07

Hybrid

40

Core .NET Developers

32

Data Governance Consultants

04

BizTalk

03

IoT Application Developers

14

Infrastructure Including Cloud

30

Quality Assurance

40

DevOps

08


Global footprints

Global Footprints

KARYA’s Headquarters

Research Development & Delivery Center

Global Clients

63 Clients

75% - End users

25% - ISVs & VARs

18 Countries

10 Industry Verticals


Some of our esteemed clients

Some of our Esteemed Clients


Partnering with technology leaders

Partnering With Technology Leaders


Agenda2

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?


Our service offerings

Our Service Offerings

KARYA offers end to end services surrounding your NetSuite Ecosystem

Advisory

Solution Delivery

24×7×365 Production Support

  • Enterprise Architecture Consulting

    • Assessments

      • ERP/CRM

      • Third Party Add-ons

      • BI & Integration

    • Complex Business Scenarios Handling

    • With or Without Add-ons

  • Advanced Technology Incorporation

  • Continuous Improvement Measures

  • Implementation/Upgrade

    • NetSuite, BI/Reporting, Integration, Third Party Add-ons, Collaboration, Web & Mobile Apps

    • Infrastructure

  • Development

    • Core Application, BI/Reporting, Integration, Third Party Add-on

    • Quality Assurance

    • Training

  • Infrastructure

    • H/W, S/W, Network, Database

  • Applications

    • Core Application, BI/Reporting, Integration, Third Party Add-ons, Collaboration, Web and Mobile Apps

    • End Users

    • Technical, Functional

    • Post Go-Live Stabilization

    • Stable State Support

    • Proactive & Reactive Support


Netsuite expertise

NetSuite Expertise

Resource Type

Editions

Skillset

Hosting Options

Integration Choices

Technical and Functional

Limited

Mid-Market

Enterprise

  • Technical - Foundation

  • Core Java, Java Script (JSQuery, AngularJS, node.js), Perl, Python

  • IDEs like Eclipse

  • SQL, Oracle Database (10g, 11g, 12c)

  • XML, XSD, SOAP, JSON, CSS, REST Webservice

  • Unix/Linux

  • Ant, Git

Limited Mid-Market

Enterprise

SuiteTalk

SOAP web services, REST-based integration

  • NetSuite Toolkit

  • SuiteBuilder, SuiteFlow, SuiteAnalyticsSuiteScript, SuiteCloud IDE, SuiteTalk, SuiteBundler

  • Functional Skillset

  • Accounting, Payroll and Taxation

  • CRM

  • PSA

  • Manufacturing

  • Wholesale/Retail

  • E-Commerce

  • BI


Implementation and upgrade

Implementation and Upgrade

  • New Implementations

  • From any ERP/no ERP to NetSuite

  • Upgrades

  • Upgrade of Customizations, Add-on Solutions  

  • Data Migration

  • New Set-up/Migration of Master , Transaction and Opening Balances


Implementation services two phase approach

Implementation Services Two Phase Approach

Task

Deliverable

Pricing

Mode of engagement

1st phase

  • Comprehensive study of existing business system

  • Infrastructure & Architecture

  • Setup, configuration

  • Development environment

  • Reporting, Data warehousing and Business Intelligence

  • All External and Internal Interfaces

  • Mutually Approved Detailed Approach Document with Project plan

Fixed or T&M

  • Fit Gap Analysis

  • Customization to Carry & Ignore

  • New Requirement Development

  • Industry Vertical Add-on Recommendation

Fixed or T&M

Hybrid

Scope Definition

Fixed or T&M

2nd phase

  • Implementation of the Project Plan

  • Execution

  • Control

  • Implementation & Go-Live

  • Training

  • 15 day Go-Live support

  • Extended AMC

Fixed or T&M


Development customizations and enhancements

Development (Customizations and Enhancements)

  • Core NetSuite Application

  • Integration

  • Reporting and BI

  • Add-Ons

First Phase

Second Phase

Requirement Gathering/ FDD

Development

Testing

Deployment

Maintenance

Project Plan


Enterprise integration new and enhancements

Enterprise Integration (New and Enhancements)

FTP

Web Services

ETL, EAI

Messaging

  • CRM

  • Quote/Order Management Systems

  • Payroll

  • SharePoint

  • Other LOB Systems…

  • Portals

  • Commerce Solutions

  • Mobility

  • EDI

  • Vendors/Customers

  • Statutory/Compliance

  • Other 3rd Parties


24 7 operations maintenance and production support

24×7 Operations, Maintenance and Production Support

  • Objective

  • Post go-live Stabilization

  • Stable State Maintenance & Support

  • Proactive & Reactive

Technical Support

Functional Support

  • Cloud

  • Database

  • Application

  • Network

  • Environment Monitoring

  • Security Admin – User Role and Privileges

  • Troubleshooting

  • Failure Recovery

  • Bug Fix related Development

    • NetSuite

    • Integration - .Java, Web Services, EDI

  • Proactive Maintenance

    • SP, Patches, Hotfix

  • Deployment

  • Functional Setups/Configurations

  • Troubleshoot & Fix

  • Data Analysis & Reconciliation

  • Month End/Year End Closures

  • EU Functional Support

    • How to Use it

    • Comprehensive Training

  • Testing Support

Multi-Channel

Multi-Level

24×7×365


Business intelligence new and enhancements

Business Intelligence (New and Enhancements)

Key Drivers of BI

Key Technologies

KPIs Dashboards Score Cards Reports Analytics

Key Components of BI

Architecture

BI on Cloud

Database

ETL

Reporting and Analytics

Visualization

Meta Data

MDM

Data Governance

Big Data

Options

Suite Analytics

Key Service Offerings


Consulting services

Consulting Services

Our Approach

Our Current Engagements

  • Enterprise Architecture Consulting

    • Infrastructure Including Cloud enablement

    • Application Portfolio

      • ERP/CRM

      • Data Management & Integration

      • Web/Mobile Commerce

      • Collaborative Systems

  • Complex Business Scenarios Handling

    • BPM and Workflow Management

    • Industry Vertical Add-ons

    • Globalization & Localization

  • Advanced Technology Incorporation

    • Enterprise Mobility

    • Warehouse Automation – RFID, Beacons

    • Big Data

    • Open Source Technologies

  • Continuous Improvement Measures

    • Proactive

    • Reactive

Methodology

Documentation

Detail Orientation

Justification


Training services

Training Services

Our Approach – Custom Training

  • Training Need Analysis

  • Curriculum Structuring

  • Content Sourcing & Development

  • Training Delivery

  • Assessments

Types of Trainings

Key Benefits

  • Product Functionality Focused Training

  • Role-based Training

    • Train the Trainer

    • End User Training – Business and Technology

    • On-Job Training

  • Product Functionality Focused Training

  • Greatly Enhances Productivity

  • Real-time Hands-on

  • Certified/Experienced Trainers


Karya s industry verticalization

KARYA’s Industry Verticalization

Industries We Serve


Karya s industry verticalization contd

KARYA’s Industry Verticalization (contd…)

Agriculture Food & Forestry

Services

Supply Chain Management

  • Dairy Products

  • Food & Beverage

  • Poultry

  • Wood Processing Ship Building

  • Logistics/Distribution/ Transportation

  • Retail

  • Trading / Export/Import

  • Trading Apparel

  • Warehouse and Inventory Management

  • Whole Sale

  • Automotive

  • Carpentry

  • Education

  • Engineering- Construction/ Electrical/Electronics

  • Equipment Rental

  • Financial Services

  • Hotel/ Hospitality

  • Information Technology

  • Management Consultancy

  • Packaging

  • Professional Services

  • Thermal Solutions

  • Travel

Health Care

  • Hospital

  • Pharmaceuticals

Manufacturing

  • Discrete Automotive

  • Discrete Medical devices

  • Process

  • Process - Building Materials

  • Process Cement

  • Process Chemicals

  • Process Metal Finishing

  • Process Paper

  • Process Pharmaceuticals

  • Process Plastics

Utilities

  • Natural gas

  • Electricity

  • Telephone

  • Water


Add ons

Add-ons

To Enhance Automation & Productivity

To bring Last Mile Functionalities

Buy or Build ? Either way KARYA can help !!!

Technology Add-ons

Horizontal Add-ons

Vertical Add-ons

  • Automation – BPA, BPM, WFM, Replication

  • Collaboration – Portals, e-Mailers, SMS, Document Management System

  • Integration – Mobility, EDI, e-commerce

  • Can be Horizontal or Vertical

  • Administration/Facilities

  • Corporate Finance

  • Enterprise Asset Management

  • General

  • Human Capital Management (HCM) – Staffing

  • Supply Chain Management (SCM)

  • Micro Vertical & Last Mile Functionalities

  • Agriculture

  • BFSI

  • Education

  • Food and Beverage

  • Fashion

  • Hospitality

  • Healthcare and Pharmaceuticals

  • Manufacturing – Discrete

  • Manufacturing – Process

  • Media and Entertainment

  • Services

  • Retail


Specialized services for isvs and vars

Specialized Services for ISVs and VARs

ISVs

VARs

Key Benefits

  • Pre-sales Support (RFP, POC, Documentation)

  • Product/Add-on Development

    • Core Functionality

    • BI

    • Integration

    • Adv. Tech Features – Mobility , RFID, Bar Code

  • White Labelled Implementation Services

  • White Labelled Product/Production Support

  • Resell

  • White Labelled Services

    • Pre-sales Support (RFP, POC, Documentation)

    • Implementation & Upgrade

    • Development

    • Integration

    • Business Intelligence

    • Consulting & Training

    • 24×7×365 Operations, Maintenance & Production Support

    • Add-ons

    • Infrastructure with Cloud

    • Hosting Services

  • Resources

    • Scalability of Resources – Demand Based

    • Dedicated if required

  • White Labelling

  • Cloud & Hosting Services

  • Confidentiality of IP

  • Favourable Pricing


Our technology

Our Technology


Agenda3

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?


Engagement

Engagement

How we do it ?

Types of Engagement

Process

Overall Process

Documents Executed

Knowledge Transfer

Delivery Mechanism with Tool

Collaboration – Mode, Timings

Modes of Engagement

People & Logistics

Pricing


Overall process

Overall Process

  • Document Execution & Engagement Kick-off

  • Sign MSA, SOW, SLA

  • Formal kick off meetingDesignate KARYA/Client POCs

  • Establish Client Connectivity

  • VPN & Preferred Access Tools

  • Setup Client in KDMS

`

Highlights of our Engagement Process

One-time Tasks

  • High Degree of Resource Scalability

  • Much Faster Resolution

  • All Technical, Functional, Administration and Industry Vertical experts under one roof

  • Judicious combination of People, Processes & Tools

  • Knowledge TransferOn all aspects to our senior Functional & Technical Consultants

  • Engage, Execute & DeliverAnalyze, Design, Develop, Deploy, Test, Maintain

Recurring Tasks

  • CollaborateContinuous Meetings, Reporting and KDMS


Documents executed

Documents Executed

Default SLA

Mutual Signing of KARYA’s MSA with Default SLA

Master Service Agreement

Mutual signing of the first SOW along with SLA and Engagement Kick-Off

SOW

Mutual signing of additional SOWs for subsequent projects during the course of time

SLA


Knowledge transfer

Knowledge Transfer

From Client to KARYA

Approach

From KARYA to Client

Objective

`

Inventory the Client’s Enterprise System

Project Requests

  • Design Documents – Functional & Technical

  • User Adoption Training & Documentation

  • Best Practices Documents

  • Understand

  • As-Is Scenario

  • Current Pain Points

  • Document

  • To Fill Gaps

  • To Educate KARYA Support Teams

Identify Systems Relevant to KARYA’s Scope

Gain Access to the Relevant Systems

`

Scope

  • Depends on Scope of SOW

  • Comprehensive or Targeted

  • Core Application

  • Add-ons or Legacy Systems (if any)

Support Request

360o Technical Analysis

  • Requests Knowledge Base – Issues & Resolutions

  • Operational Statistics

  • User Instructions

360o Functional Analysis

`

Method

  • Use Senior Consultants and Developers

  • Run Scripts, Inspect Logs

  • Review

  • Processes

  • Documentations

  • Code Base

  • Conduct Client Interviews

Document Findings and Review with Client

Socialize within our Delivery/Support Team


Delivery mechanism with tool

Delivery Mechanism with Tool


Delivery mechanism with tool contd

Delivery Mechanism with Tool (Contd.)

`

`

Advantages of using KDMS

Request Pipeline

  • Strongly SLA driven

  • Alerts and Workflows at right stages

  • Works well for Project, Support Requests & Advisory Requests

  • Handles Traditional & Agile Methodologies

  • Complete Visibility

  • Cloud-hosted and Web-based Solution

  • Accessible Anytime Anywhere

  • Real-time status updates on Requests

  • Placeholder for relevant SDLC Documents

  • Knowledge base that stores/grows – Issues & Solutions

New Pipeline

Request gets created, categorized and approved

Execution Pipeline

Request gets worked on

Client UAT Pipeline

Request undergoes Client UAT

Billing Pipeline

Request gets Invoiced

Request History

Request gets Archived


Collaboration mode

Collaboration – Mode

Client System Access/Connectivity

  • Static IP

  • Virtual Private Network (VPN)

  • Cloud (DropBox)

  • Common Source Controls (BitBucket)

Day-to-day Task/ Activity

  • Adapt to the clients existing Test Management, Bug Tracking, Task Management Tools / Usage of Common tools

  • Propose a new model after POC

  • Usage of KARYA’s in-house tool (KDMS)

E-mail

  • Status updates

  • Daily, Weekly, Monthly, Quarterly and Annual Status Reports Sharing, Project Artefacts Plans, Estimates, Strategy & Roadmaps

  • Exclusive Mail group

  • Access only to Client and KARYA members

  • Send Meeting Requests

  • Ability to adapt to any Client Mode of Conferencing

  • Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

  • Modes of Conferencing

  • Voice Conferencing

  • Web Conferencing

  • Video Conferencing

Conferencing

Chat

  • Ability to adapt to any Client Mode of Messaging System

  • Support Professional Conference Platforms like Skype, WebEx, Go To meeting, join me

Status Reporting

  • Sharing Project Artefacts Plans, Estimates, Strategy and Roadmaps

  • Send Meeting Requests


Collaboration timings

Collaboration – Timings

Timings

  • Project Requestswill be handled in our Business Hours with 2 to 3 hours of collaboration in client’s Business Hours.

  • Support Requestswill be fulfilled on 24×7×365 basis.


Types of engagement

Types of Engagement

Types

We Undertake Projects

We Support you for the Hours Purchased

We Offer Resources

  • You can assign us end-to-end projects

  • Can be Infrastructure, Analysis, Design, Development and Quality Assurance

  • You Purchase certain hours, We agree scope and serve you for the hours

  • 24×7×365 Production Support

  • Can be used for Development Projects as well

  • You request certain skillset

  • You manage Our resources as your team

Opted During

Project Requests

Resource Requests

Support Requests(Mostly) Project Requests(Occasionally)


Modes of engagement people and logistics

Modes of Engagement – People and Logistics

`

  • Resource Location

  • Mode of Engagement

  • Modes

  • Use Cases

  • Client Site

  • KARYA’s Site

  • 24×7×365 Operations, Maintenance & Production Support

  • DevelopmentProjects

  • Infrastructure Services

  • None

  • Project Manager (POC)

  • Resource Pool:

  • Solution Architect

  • Functional Consultants

  • Technical Consultants

  • Technical Writers

  • QA/QC

Mode 1

Fully Remote (to the Client)

Mode 2

Hybrid

  • ImplementationProjects

  • ComprehensiveIndustry Vertical Add-ons

  • Training

  • Project Manager (POC)

  • Solution Architects*

  • Sr. Functional Consultants*

  • Sr. Technical Consultants*

  • Industry Vertical SMEs*

  • Project Manager (POC)

  • Resource Pool:

  • Solution Architect

  • Functional Consultants

  • Technical Consultants

  • Technical Writers

  • QA/QC

* Need based Travel


Features of our model

Features of Our Model

  • Facilities

  • Network, Bandwidth & Security

  • State-of-the-art closed IT Facility in Country’s Premier IT Park

  • Security Surveillance & Monitoring

  • 3 Dedicated Communication Lines to USA ( Skype Business Conferencing)

  • Recovery time of 5 Minutes or less DR

  • Power Backup for 3 Days

  • Enterprise grade SONIC firewall Security

  • Hardware

  • State-of-the-art Employee Laptops (i5 and i7)

  • SAN storage TFS & Git Hardware

  • Two Data Centers (Development Sandboxes and dedicated production hosting)

  • Dedicated Network for Cisco VPN Fortinet (Global Clients) Hardware & Software

  • Resources

  • Highly Experienced/Competent Resources

  • Thoroughly Screened/Background Checked

  • Trainings to improve Productivity

  • Motivation & Employee Welfare Measures

  • Communication

  • Secured Wi-Fi for Employees

  • Lync-enabled Conference Rooms with Video Conferencing Facility

  • Dedicated tunnel line for USA

  • Hi-Speed lines for other regions


Agenda4

Agenda

About us

What we do ?

How we do it ?

How we do it differently ?


Why karya technologies

Why KARYA Technologies?

Competency (Skills, Experience & Complex Problem Solvers)

Architects, Administrators, Developers, Business Analysts, Project Managers, SMEsSolution Architects, Administrators, Functional & Technical Consultants

Comprehensiveness (Depth & Breadth of Services)

Advisory, Delivery & 24x7 Production Support Services for

Architecture, Infrastructure, Application Design, Development, Integration & QA

Value

Efficiency (Time, Cost, Quality)

Global Delivery Model

Agile, Responsive & Communicative

Client Focus SLA Compliance & Professionalism


Beyond basics

Beyond Basics

Performance Tuning

Enhanced Business Intelligence

Add-ons

Advanced Technology

Horizontal

Vertical

Integration

Commerce Solutions

SharePoint

Other LOB Systems

Mobility Solutions


Get your netsuite solution in the shortest possible time karya technologies

QUESTIONS


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