Chapter 9. Lodging: Meeting Guest Needs. LODGING. The lodging industry has been in existence ever since the first traveler looked for a place to spend the night (thousands of years ago) - PowerPoint PPT Presentation
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Lodging: Meeting Guest Needs
• Cable television and movie channel• Children 19 and under stay free in parents’ room+• In-room data ports• In-room microwave (available at many locations)• Smoking and non-smoking rooms available• Swimming Pools (available at many locations)• Fitness Centers (available at many locations)• Fax and photocopying services available• Forget Something?® personal care amenities program• Same-day laundry and dry-cleaning service on weekdays (available at many locations)
From the Holiday Inn Express web site
- Fully equipped fitness centers - Gift shops - Swimming pools - Concierge levels - Business centers - Meeting facilities - High-speed Internet access
From the Marriott web site
From the Ritz web site
Where different types of hotels have been built to respond to specific traveler needs.