Realizing 2030 The future of the economy

1. Realizing 2030 The future of the economy Research Summary Qualitative Research by Institute For The Future Supported by Vanson Bourne study with 4600 global business leaders Sponsored By Dell Technologies

2. Table of Contents • 1. Why transform? • 2. Overview of project and research series • 3. The story • Emerging technologies impacting the economy • Three large-scale shifts that could transform the future of the economy by 2030 • Navigating dilemmas & overcoming barriers to this future 4. Dell Technologies point of view

3. WHY TRANSFORM? 78% believe digital transformation should be more widespread throughout their organization. 51% believe they’ll struggle to meet changing customer demands within five years. 1 in 3 still fear they’ll be left behind. Despite the inexorable move towards a digital world,many businesses’ digital transformation programs are still in their infancy. Vanson Bourne study with 4600 business leaders in 40+ countries.

4. 1 EMERGING TECHNOLOGIES TRANSFORMING SOCIETY

5. EMERGING TECHNOLOGIES SHAPING THE FUTURE 5G/6G Internet of Things & Sensors Artificial Intelligence Blockchain & Cryptocurrency

6. ABOUT INSTITUTE FOR THE FUTURE

7. INSTITUTE FOR THE FUTURE & DELL TECHNOLOGIESREALIZING 2030 FORECAST SERIES FORECASTING how emerging technologies will transform… OUR ECONOMY OUR WORK OUR LIVES Deepen human-machine partnerships embedded into our lives will help us surpass our own limitations Work will be revolutionized, helping us reach new heights and transforming requirements A frictionless future of commerce will create convenience, efficiency, and security for all

8. RESEARCH SERIES METHODOLOGY qualitative Global Reach GLOBAL WORKSHOP 40+ Countries Futurists & Experts Quantitative • OluwabunmiAjilore, Foresight Adviser, Global Forum on Agricultural Research • Heather Canon, VP Worker Engagement, ELEVATE • Nikhil Chouguley, Co-Founder, Resident Tax • Toni Lane Casserly, Founder, CULTU.RE • Jeremy Kirshbaum, Principal, JJK.FYI • Karen Lightman, Exec Director, Metro21: Smart Cities Institute at Carnegie Mellon University • Piero Pelizzaro, Chief Resilience Officer and Sharing Cities City Lead, Milan, Italy • EldarTuzmukhametov, Head of Smart City Lab, Moscow • Alex Voto, West Coast Director, Consensys • From IFTF • Mark Frauenfelder • Brad Kreit • Cindy Baskin • Chris Kalaboukis 4,600 Business Leaders Director, C-Suite from Mid-Size to Enterprise Organizations

9. 2 SO WHAT DOES THE FUTURE HOLD? FORECASTING THE FUTURE OF THE ECONOMY

10. FORECASTING THE FUTURE OF THE ECONOMY Emerging technologies have the potential to radically transform the economy and usher in new ways of conducting business and exchanging value. The research points to three shifts toward a potential friction-free economy by 2030, in which individuals, organizations and governments can collaborate more seamlessly.

11. LARGE-SCALE OPPORTUNITIES RESHAPING THE ECONOMY OF 2030

12. SHIFT AUTONOMOUS COMMERCE – MACHINES AS CONSUMERS AUTONOMOUS COMMERCE IN ACTION • Machines won’t just transact with humans but with other machines—driven by advances in blockchain and cryptocurrencies. • Products will be perpetually unfinished – always seeking out software to improve how they function/be more sustainable. • Supporting Data: • 47% of business leaders will transact via blockchain in 5 years • (Source: 4.600 business leaders from 40+ countries) Machines will evolve into consumers, using a mix of sensors, software updates, and AI to sense when they, and the people they serve, are functioning sub-optimally. They’ll then find a remedy - autonomously.

13. SIGNAL OF CHANGE: AUTONOMOUS COMMERCEDell Technologies Customer “ OTTO Motors manufactures autonomous vehicles that build maps of their environment and move independently. These self-driving vehicles are the future of the factory floor and beyond, by relieving the burden of material movement so the workforce can focus on higher value activities “There’s a certain sort of magic that happens when humanity and technology work together to turn the impossible into reality. By democratizing emerging technology, we’re powering one of the most important technological revolutions of our lifetime.” Matt Rendall, CEO & Co-founder, OTTO Motors

14. SHIFT • Anticipatory Production – • MEETING DEMAND ON THE FLY • ANTICIPATORY PRODUCTION IN ACTION • Over-the-air software updates and rapid cycle manufacturing improvements will enable us to meet targeted customer demands. • Rise of ‘meta-making’ - people with limited resources will manufacture complex things and market them to a global audience. • Supporting Data: • 77% of business leaders will harness emerging tech to predict customer demands and manage resources within 5 years. (Source: 4.600 business leaders from 40+ countries) • On-demand manufacturing will become the norm. Innovation will be democratized and barriers to creating and commercializing products will recede. We’ll witness the rise of ‘meta-making’ - people with limited resources manufacturing complex things and marketing them to a global audience.

15. SIGNAL OF CHANGE: ANTICIPATORY PRODUCTIONDell Technologies Customer Draper, an engineering and R&D company, is harnessing advanced technology to solve some of the world’s toughest problems. By expanding and applying its research and letting innovation drive the organization forward, it’s delivering new technology capabilities every day. For instance, it’s applied a safety measure in space exploration to firefighting, analyzed data from satellites to track extreme weather and its aftermath, and transferred organs on a chip to move drug testing from a human, to the safety of a lab. “ • “Technology has opened the floodgates to immense innovation - to solve the world’s most difficult and important problems. We’ve never been better primed to make a lasting difference.” • Mike Crones, CIO, Draper

16. SHIFT • Leapfrog Economies – • UNLOCKING INCLUSIVE OPPORTUNITIES • LEAPFROG ECONOMIESIN ACTION • The capabilities of mobile devices and distributed ledger technology will create more accessible/ immutable records of identity and ownership. • We’ll see emerging economies leapfrog others with aging physical infrastructures and find new ways to share and exchange value - by harnessing data and developing a clear national vision and roadmap for 5G and AI. • Supporting Data: • 54% in emerging markets would transact more via blockchain (compared to 41% in developed markets) within 5 years.(Source: 4.600 business leaders from 40+ countries) Technical advances will unlock opportunities for inclusive development and lift millions of people out of poverty by enabling all people to document their identity and generate new sources of revenue. Emerging economies will leapfrog others, held back by aging physical infrastructures.

17. SIGNAL OF CHANGE: LEAPFROG ECONOMIESDell Technologies Giving Partner With rising burden of non-communicable diseases (NCDs), India is prioritizing preventive health care for its citizens. As part of the national initiative Ayushman Bharat, health and wellness centers nationwide are delivering prevention, control, screening and management of common NCDs to over 500 million citizens. Using digital technology, the Health Ministry can now better screen, refer and track patients. The Dell Technologies Digital LifeCare Platform enables a continuum of care. All data is captured, stored in the cloud and augmented during every doctor visit. Its planning tool tracks and prompts necessary interventions. “ “The use of the Digital LifeCare platform demonstrates the power and potential of technology - to better treat patients with silent, chronic diseases and change the landscape of medical services delivery in India.”   Rajeev Kumar, Director, NCD Program, Ministry of Health and Family Welfare, Government of India

18. 3 NAVIGATING DILEMNAS

19. Navigating dilemmas Preparing for 2030 • There are a myriad of complexities that will need to be accounted for. • IFTF cited seven dilemmas that business and civic leaders will need to address to move closer to the goal of an economy without friction.

20. DILEMMAS TO ACHIEVING A FRICTION-FREE ECONOMY • Supporting Data: • 44% are already calling for AI regulation • (Source: 4.600 business leaders from 40+ countries) • Security | Breakthrough technologies such as IoT & AI could lead to more intelligent, targeted attacks. Security must be deeply embedded in any IT infrastructure • Data privacy | Data is growing exponentially. So are risks. Data privacy starts with data protection • Human-machine interactions | Challenges exist, like bias in AI and autonomous vehicle failures. Humans will need to supervise machines for the best results • Trust & transparency | Organizations use frictions to minimize risk. Without these safeguards, organizations will need to earn trust • Governance | Technology can and will be exploited. Mitigate this with appropriate checks and balances • Job creation and education | Automation can eliminate and create jobs, simultaneously. Educate and train so everyone can participate and thrive in their digital future • Environmental impact | Increased manufacturing can increase our environmental impact. Organizations will need to offset/minimize this risk

21. SIGNAL OF CHANGE: NAVIGATING SECURITY RISKSDell Technologies Capital Portfolio Company IoT devices come with a degree of risk. That risk is particularly profound in healthcare. As connected medical devices are integrated with our bodies, the opportunity to put patient lives at risk increases. Zingbox is working to ensure the security of connected medical devices. It uses AI to monitor network traffic across IoT devices and identify security threats. Zingbox’s goal is not just to secure IoT devices but also enable the Internet of Trusted Things—to ensure that networked devices, as they proliferate and become increasingly complex, remain safe and secure.

22. SIGNAL OF CHANGE: SOLVING SOCIETAL CHALLENGESDell Technologies Customer Feeding an ever-growing global population while conserving valuable natural resources will be one of society’s greatest challenges in the coming years. AeroFarms is combining sophisticated sensing and IoT devices to reinvent agriculture. Its indoor vertical farms are 390 times more productive than conventional field farms, use no pesticides and up to 95 percent less water. “ ”The world needs a new paradigm to feed people. AeroFarms is illustrative of technology’s potential to provide more with less.” David Rosenberg, CEO of AeroFarms

23. 4 TRANSFORMING IN A DATA-DRIVEN WORLD

24. TRANSFORMING IN A DATA-DRIVEN WORLD • Organizations around the world have a pivotal role to play in enabling a friction-free economy. • In the future, every organization will need to be digital organization, powered by data, running in a multi-cloud world. However, some will run the race quicker than others.

25. 5 REALIZING THE DIGITAL FUTURE

26. THE TIME TO ACT IS NOWWHILE A HUGE OPPORTUNITY REMAINS IN PLAY • A friction-free economy is not guaranteed and there are barriers to overcome. • However, at Dell Technologies we’re seeing mounting evidence that technology is driving human progress, and has the potential redraw our society and economy for the better by 2030. • But the time to act is now –to transform IT, workforce, security and applications - while the prospect of living in a friction-free economy still looms large.

28. Institute for the Future (IFTF) is celebrating its 50th anniversary as the world’s leading non-profit strategic futures organization. The core of our work is identifying emerging discontinuities that will transform global society and the global marketplace. We provide organizations with insights into business strategy, design process, innovation, and social dilemmas. Our research spans a broad territory of deeply transformative trends, from health and health care to technology, the workplace, and human identity. IFTF is based in Palo Alto, California. ABOUT IFTF For more, visit www.iftf.org.

29. Summary: Future of the Economy