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Welcome. Communicating for success… Building effective relationships in your business. Communicating for success… Nikki Dodd and Liz Edwards Who are we? What do we do?. Communicating for success. Personality Types (Social Styles) An introduction… The four groups

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welcome

Welcome

Communicating for success…

Building effective relationships in your business

slide2

Communicating for success…

Nikki Dodd and Liz Edwards

Who are we?

What do we do?

communicating for success
Communicating for success

Personality Types (Social Styles)

An introduction…

The four groups

Identify their characteristics

Identify YOUR own personality type

Source: Merrill D W and Reid R H

communicating for success1
Communicating for success

Who do you interact with in business?

What business relationships do

we need to build?

slide5

Driver

Analytical

We are all likely to possess two or more traits.

Additionally, we are likely to demonstrate a different trait depending on the setting.

Expressive

Amiable

slide6

Driver

  • Enjoys challenges
  • Motivated
  • Practical
  • Focused on results
  • Analytical
  • Systematic
  • Well organised
  • Diplomatic
  • Amiable
  • Dependable
  • Loyal
  • Easy going
  • Friendly
  • Quick to reach decisions
  • Expressive
  • Outgoing
  • Enthusiastic
  • High energy
  • Ideas generators
slide7

Driver

  • Talks fast
  • Decisive
  • Forceful
  • Independent
  • Assertive
  • Competitive
  • Analytical
  • Cautious
  • Logical
  • Orderly
  • Conventional
  • Amiable
  • Sensitive
  • Patient
  • Relaxed
  • Supportive
  • Team person
  • Stable
  • Trusting
  • Expressive
  • Sociable
  • Talkers
  • Charming
  • Dramatic
  • Motivating
  • Confident
  • Optimistic
slide8

Driver

Analytical

Amiable

Expressive

slide9

Communicating for successWhen interacting with others it is not only YOUR style to think about . . . It is the style/personality of the person you are interacting with . . .

slide10

AnalyticalConsiderations...✔ ✖Talk facts Overlook the pastFocus on detail and accuracy Rush thingsAllow time to ponder Be too personalBe logical and well organised

Communicating for success

slide11

DriverConsiderations...✔ ✖Focus on the present Focus on the long termBe brief and efficient Give too much detailGet to the bottom line Get too personal

Communicating for success

slide12

AmiableConsiderations...✔ ✖Be easy and informal Push for too much detailBe Flexible Hurry themAllow time to ‘feel good’ Confront themEmphasise team approach

Communicating for success

slide13

ExpressiveConsiderations...✔ ✖Focus on the future Dwell on detailsIllustrate concepts Be cool and impersonalFocus on the big picture Talk down to themCompliment them

Communicating for success

communicating for success2
Communicating for success

Personality Types (Social Styles)

An introduction…

The four groups

Identify their characteristics

Identify YOUR own personality type

Source: Merrill D W and Reid R H

communicating for success3
Communicating for success

Thank you.

For more information about Outset Torbay please call 0800 032 2905 or go to www.outsettorbay.co.uk

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