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The Michigan Primary Care Transformation (MiPCT) Project: December PGIP Meeting Update. MiPCT T eam December 2, 2011. Agenda. Introduction MiPCT Participation Care Management Update Funding Update MiPCT Next Quarter Timeline Invitational Launch Meeting

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The michigan primary care transformation mipct project december pgip meeting update

The Michigan Primary Care Transformation (MiPCT) Project: December PGIP Meeting Update

MiPCTTeam

December 2, 2011


Agenda
Agenda

  • Introduction

  • MiPCT Participation

  • Care Management Update

  • Funding Update

  • MiPCT Next Quarter Timeline

  • Invitational Launch Meeting

  • Care Manager Practice Integration



Mipct care management update
MiPCT Care Management Update

  • Self Management Training programs

  • MiPCT Implementation Guide Part 1

  • Complex Care Manager Training Update


Self management and moderate risk care management mcm training programs
Self Management and Moderate Risk Care Management (MCM) Training Programs

A summary of Self Management and Moderate Risk Care Manager training programs

  • training programs reviewed by MiPCT team

    Self Management training

  • programs must be MiPCT approved

  • required for all Care Managers


Self management training program mipct criteria
Self Management Training Program- MiPCT Criteria Training Programs

  • Self management support – background

  • Motivational Interviewing and/or Empowerment skills

  • Individualized patient assessment

  • Collaborative goal setting

  • Problem solving

  • Systematic follow up, support

  • Minimum 6 hours didactic

  • Opportunity for learner to practice new skills

    • Post didactic - trainer facilitated webinar, conference call, face to face meetings to discuss case studies


Self management and moderate risk care management mcm training programs1
Self Management and Moderate Risk Care Management (MCM) Training Programs

MCM and self management training programs “at a glance”

  • Programs vary: some are specific to self management training, a few address both MCM and self management training

  • Program objectives/content

  • Program contact

  • Resources

  • Modality

  • Duration, location

  • Trainer qualifications

  • Certification, CEs

  • Statewide or regional

  • Cost

    “Self Management and MCM Training Programs" posted: mipctdemo.org


Self management and moderate risk care management mcm training programs2
Self Management and Moderate Risk Care Management (MCM) Training Programs

  • The self management and MCM training document will continue to expand

    • MiPCT will continue to review and add training programs

  • How you can help

    • Contact [email protected]

      • if you have an existing self management or MCM training program you would like reviewed or

      • find another one that you are interested in pursuing


  • Self management resources
    Self Management Resources Training Programs

    • Self Management resources – summary document

      • May be used as a supplement to a self management training program

      • Ex. toolkits, videos, modules

  • How you can help

    • Please submit self management resources to [email protected]

      “Self Management Resources” posted: mipctdemo.org


  • Mipct implementation guide part i
    MiPCT Implementation Guide – Part Training Programs I

    • Background

      • Overview of care management

      • Successful components of care management

  • Care Management Model and Staffing

    • Four models: travel team, integrated, hybrid and central

      • Description of models

      • Pros and cons of each model

    • Steps to identify a care management model that is a good fit

      • Includes table with potential models to consider based on patient population, CCM & MCM FTE, and practice locations


  • Mipct implementation guide part i cont
    MiPCT Implementation Guide – Part I cont. Training Programs

    • Roles - Care Managers, Panel Management

    • Hiring Care Managers


    Mipct implementation guide part i cont1
    MiPCT Implementation Guide – Part I cont. Training Programs

    Operations

    • Training CCMs, MCMs

    • Integration of care manager into practice setting

    • Team roles

    • Identification of patients for care management

      “MiPCT Implementation Guide Part I” posted: mipctdemo.org


    Mipct implementation guide part ii planned topics
    MiPCT Implementation Guide – Part Training Programs II planned – topics

    • G codes

    • Geisinger specific CCM curriculum

    • Care Management Software

    • MiPCT Data reports, Patient Lists

    • Team roles


    Complex care manager ccm training
    Complex Care Manager (CCM) Training Training Programs

    • MiPCT will provide required training for CCMs

      • Tentative - MiPCT partnership with Geisinger

      • Expect plan to be finalized within 1 - 2 weeks

    • Train the Trainer Model

    • MiPCT Webinar 12/9 3-5 pm

      • Update CCM training


    Mipct training for complex care managers ccms and hybrid cms
    MiPCT Training for Complex Care Managers (CCMs ) and Hybrid CMs

    • CCMs and Hybrid Care Managers

      • Mandatory completion of MiPCT CCM training

        • MiPCT team provides standardized CCM training

        • CCM training will take place in Michigan

    • Time line -tentative

      • CCM Master Trainers – training occurs Jan/Feb 2012

      • Group 1 CCM - training occurs (ideally) Feb 2012

      • Plan rolling training for several months


    Complex care manager ccm training1
    Complex Care Manager (CCM) Training CMs

    • CCM train the trainer model

      • 10 – 15 Master CCM Trainers

      • Master Trainers

        • Located Regionally

        • Receive training directly from Geisinger

      • Master Trainer role

        • Preceptor for new MiPCT CCMs

        • Patient caseload

      • Cost

        • Some salary subsidized by MiPCT


    Mipct clinical resources
    MiPCT Clinical Resources CMs

    • MiPCT clinical content

      • temporary location - mipctdemo.org

    • Michigan Care Management Resource Center website - live Jan 2012

      • micmrc.org

      • will transition MiPCT clinical content from mipctdemo.org to the micmrc.org website - Jan 2012


    Funding update
    Funding Update CMs

    • BCBSM – off-cycle payment for portion of first three months funding will be sent next week (tentative date December 9)

      • Purpose is to “jump-start” care management

      • Balance of first quarter payments will be sent in January PGIP payment, represents $3 PMPM payment

    • BCN – will determine within the next week when they will start G-codes/CPT codes

      • Understand that POs/PHOs/practices need ramp up time to begin G-code billing

      • Committed to paying $3 PMPM until that time


    Mipct timeline next 4 mos
    MiPCT CMs Timeline – next 4 mos.


    Michigan primary care transformation project mipct launch invitational meeting
    Michigan Primary Care Transformation Project (MiPCT) Launch Invitational Meeting

    Supporting Your Success in Partnering with Patients to Improve Care Experience, Outcomes, and Value


    Launch meeting
    Launch meeting Invitational Meeting

    • Goal of Meeting

      • To advance our practice unit’s and organization’s capabilities to implement the MiPCT program in their networks.

        • Provide a motivational kick off to the program

        • Create network opportunities and best practice sharing

        • Develop the knowledge and skills necessary for success

    • Multiple Meetings (2 or 3)

      • Located in South, West, North Regions

    • Who should attend

      • 1 Representative from each PO/PHO

    • Dates:

      • March-April 2012


    One day program
    One Day Program Invitational Meeting

    • Key Note Speaker

      • Motivational

    • MiPCT Overview and Updates

    • Skill Building Session

      • Change management and practice transformation

    • Breakout sessions

      • Transitions in Care

      • Medication Reconciliation

      • Extended Access and Patient Awareness

      • Patient Advisory Council

      • Data Collaborative Update

      • Care Management Resource Center: An In-depth Look

    • Sharing our stories

      • Our Practice’s Best Practice for PCMH

      • What Do We Do Well?

      • Identifying Our Opportunities for Improvement


    Care manager practice integration
    Care Manager Invitational Meeting Practice Integration


    Care management models
    Care Management Models Invitational Meeting

    Travel Team

    Consists of MCM and CCMs that are responsible for a patient caseload at multiple practices

    Integrated

    Consists of MCMs and CCMs that are located on site at the practice

    Hybrid

    The role of the CCM and MCM is filled by one individual

    Central

    The Care Manager is located off-site and supports multiple practices

    Care Manager spends at least 50% FTE onsite at practice location

    The role of the CCM and MCM may be filled by one individual or may be separate individuals



    Let Invitational Meeting them on the Team – Care Management

    at the Practice Level


    Integrating care management into primary care
    Integrating Care Management into Invitational Meeting Primary Care

    Care Management Resource Center

    Experience of the 5 pilot BCBSM PDCM physician organizations

    Henry Ford

    U of M

    Genesys

    Lakeshore Health Network

    Integrated Health Partners

    Participation in learning opportunities in 1st to 2nd quarter 2012


    Questions and discussion
    Questions and Discussion Invitational Meeting


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