How zHealth Managed Billing Services Drive Chiropractic Clinic's Revenue by $26K

1. | Case Study A Chiropractic Clinic Sees a $26K Surge in Revenue with zHealth Managed Billing Services Practice Profile Background State: Indiana Specialty: Chiropractic Providers: 1 Locations: 2 Based in Indiana, the clinic provides chiropractic services, custom foot orthotics, and cold laser therapy. With a strong commitment to patient- centered care, the practice focuses on delivering comprehensive services. Services Provided The Challenge Billing Management Claim Management Denial Management A/R handling zHealth Billing Software The chiropractic clinic had been facing challenges in managing its billing processes, resulting in inefficiencies and revenue leakage. They also grappled with frequent claim rejections. This was because of incomplete or inaccurate submissions. As a result, insurance reimbursements were delayed. Their in-house billing administrator was overwhelmed and frustrated with the billing process. Results Thousands of dollars from increased insurance collections Eliminated rejections from insurance coding errors 98% first-pass claim acceptance rate Around 95% rise in billing accuracy Significant reduction in payment cycles Recognizing the urgent need for a solution, the clinic made a strategic decision to outsource billing services to zHealth. (800) 939-0319 www.myzhealth.io

2. | “zHealth supported the practice by managing its end- to-end billing process in order to increase the insurance collection, identify revenue leakage, and underpayments.” Case Study The Solution The dedicated team of billing and coding experts at zHealth meticulously analyzed their existing billing processes, identified areas for improvement, and implemented customized strategies to enhance revenue generation. The clinic was already using zHealth Billing Software. This made the process much easier. The integrated software streamlined billing, coding, and claims submission processes, eliminating the need for manual data entry. The software significantly reduced errors, expedited billing procedures, and saved valuable time and resources for the clinic. Managed Billing Services Additionally, zHealth’s dedicated staff members focused on resolving claim denials, facilitating prompt payment, minimizing payment delays, and improving the practice’s cash flow. What we do for you Handle all insurance claim submissions, follow-up and posting Improve first-pass claim acceptance rate Minimize insurance claim denials Improve billing accuracy and transparency (800) 939-0319 www.myzhealth.io

3. | Case Study In Addition The benefits include: The Result A multitude of reports are now The implementation of zHealth Managed Billing Services yielded remarkable outcomes for the chiropractic clinic. Here are the key findings: at the staff’s fingertips. Collections continue to improve, and aged accounts have been Steep Revenue Increase: After the clinic started using zHealth Managed Billing Services, it witnessed exponential growth in its financial performance. The clinic saw a surge of $26K in revenue in just 12 months as compared to the previous year. resolved. zHealth billing experts respond immediately to any issues or questions. The practice is more efficient, Enhanced zHealth's systematic approach to billing and collection significantly improved the clinic's revenue cycle management. They experienced streamlined workflows, reduced denials, and faster reimbursement, leading to increased cash flow. Revenue Cycle Management: and office administrators are less stressed. Insurance rejections based on coding have been eliminated. Increased Operational Efficiency: The clinic's staff could now focus more on providing quality patient care, as zHealth's team efficiently handles all aspects of billing, coding, and claims management. This resulted in improved staff productivity and enhanced patient satisfaction. Increased insurance collections by $26K in 12 months Spend Less Time With Insurance Companies and More Time with Patients With zHealth’s managed billing services, you’ll have a team of experts handling everything from insurance verification to claim resolution. Call us now at (800) 939-0319

4. | Case Study In Addition The benefits include: zHealth Managed Billing Services delivered the following benefits to the clinic: 98% 98% First-Pass Claim Acceptance Rate 95% Decrease in Claim Denial Rate 95% Nearly 50% increase in insurance collection 50% Request a free billing analysis Call us now at (800) 939-0319