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Cut to F.IT. Using IT Governance Standard ISO38500. What kind of Charity are You?. Two Layer Team < Board. Single Layer Board = Team. COOKIE. CUP CAKE. SLICE. SUNDAE. Three Layers Board + CE + Team Team > Board. Multi-Layered Executive Team Departments. ISO 38500.

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Cut to f it

Cut to F.IT

Using IT Governance Standard ISO38500


What kind of charity are you

What kind of Charity are You?

Two Layer

Team < Board

Single Layer

Board = Team

COOKIE

CUP CAKE

SLICE

SUNDAE

Three Layers

Board + CE + Team

Team > Board

Multi-Layered

Executive Team

Departments


Iso 38500

ISO 38500


Six principles

SIX PRINCIPLES


Responsibility

RESPONSIBILITY

  • Outsource

  • Recruit tech volunteer to manage suppliers

  • Don’t abdicate responsibilities

  • Assign distinct roles -

  • Technician

  • Applications

  • Planning

  • Compliance

  • IT responsibility on

  • exec team

  • Specify when to use external advisors

  • CEO must make business cases

  • Develop Datakeepers


Strategy

Strategy

  • Get expert input for strategic plans and project evaluations

  • Keep risk register

Separate long term planning from short term tasks

  • ICT planning to support strategic plan

  • Include vision for technology

  • Consider what your stakeholders expect.


Acquisition

Acquisition

  • Off-the-shelf

  • Outsource within policy framework

  • External review of major projects

Use “hosts” service where possible.

  • No major IT Projects - ONLY business projects that include technology

  • Independent PM

  • Policy controlled

  • Business sponsors for tech projects

  • Project plan ≠ business case


Performance

Performance

  • Does IT performance impact operational performance?

  • Measure and review IT performance

  • Manage IT suppliers

  • KPIs in place

  • Use standards and frameworks

  • Drive technology performance

  • Optimise asset lifespan


Conformance

Conformance

  • Core policies

  • Privacy

  • Electronic ID

  • Data management (includes security)

  • Back-ups

  • Plan reaction to compliance changes

  • Widely used packages mitigate some risks

  • Understand basic SWOT for Technologies

  • Compliance reporting

  • Independent oversight

  • Regular audit, some external

  • Consider specialist auditors


Human behaviour

Human Behaviour

  • Make time to train

  • Avoid patch protection

  • Work-life balance in policies

  • Expect technology management capability

  • Staff tech capability is part of PD


Questions

QUESTIONS?

[email protected]

Skype: hazeldjay

+64 2102 349 095


Resources

RESOURCES


Issues matrix

Issues matrix


Links

Links

  • My website www.dalejennings.co.nz has an ever developing DIY toolbox. Ask if you want something added!

  • “Waltzing with the Elephant” by Australia’s own Mark Toomey is possibly the best in depth guide in plain English. Sample or buy at the Infonomics web site

  • The NZ Privacy Commissioner has an excellent plain English guide to cloud computing covering many risk areas as well as compliance

  • IITP Cloud Computing Code has questions to ask suppliers.

  • Conference Offer – sign up for our newsletter and get a free “coffee consultation” about your challenges.

  • LinkedIn groups: several address technology issues and include governance or discuss governance and include IT. My profile links to several.

  • If in doubt - Google your question and watch the videos!


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