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Formal vs. Informal Communication

Formal vs. Informal Communication. Presented by :- Ayush Agrawal. What is Communication ?. Word communication is derived from the Latin word “communes” which means common. Communication means exchange of facts , idea, opinion Or emotions between two or more person. Way of communication.

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Formal vs. Informal Communication

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  1. Formal vs. Informal Communication Presented by :- Ayush Agrawal

  2. WhatisCommunication? Word communication is derived from the Latin word “communes” which means common. Communication means exchange of facts , idea, opinion Or emotions between two or more person. Wayofcommunication Ayush Agrawal

  3. Formal Communication • Channel of formal communication : • Upward communication • Downward communication • Horizontal communication • It is anprocess of sharing official information with others who need to know it • It is done in the form of written as well asOral Ayush Agrawal

  4. Formal Communication DOWNWARD U P W A R D H o r I z o n t a l Ayush Agrawal

  5. Formal communication follow three channel of direction : • Downward Communication » Instruction ,direction, orders » Feedback • Upward Communication » Data required to complete project » Status report » Suggestions for improvement and new idea • Horizontal Communication » Coordination of Cooperation Ayush Agrawal

  6. Informal Communication • Informal communication take place due to the individual need of the members of on organization • Is oral and may be expressed by slangs, sing or silence • Information shared without any formally imposed restriction Ayush Agrawal

  7. Grapevine • A secret means of spreading or receiving information • The informal transmission of (unofficial) information, gossip or rumor from person-to-person Ayush Agrawal

  8. Differences • Informal • Usually used with friends and family • Contains shortened version of words • Contains slang words • Formal • Used in a Professional Setting • No Slang • Pronounce words correctly Ayush Agrawal

  9. Ayush Agrawal

  10. Ayush Agrawal

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