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DOOR TO DOOR SERVICE PROVIDED BY

RKN ENVIROTAINER COLD CHAIN LOGISTICS / TRANSPORTATION FOR PHARMACEUTICAL SHIPMENTS NORTH AMERICA/EUROPEAN UNION. DOOR TO DOOR SERVICE PROVIDED BY. AMERICAN SERVICES AND ITS AGENTS AND CARRIERS. ONE CALL STARTS THE PROCESS. CUSTOMER CALLS, EMAILS, FAXES ORDER TO AMERICAN SERVICES.

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DOOR TO DOOR SERVICE PROVIDED BY

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  1. RKN ENVIROTAINER COLD CHAIN LOGISTICS / TRANSPORTATION FOR PHARMACEUTICAL SHIPMENTSNORTH AMERICA/EUROPEAN UNION

  2. DOOR TO DOOR SERVICE PROVIDED BY AMERICAN SERVICES AND ITS AGENTS AND CARRIERS

  3. ONE CALL STARTS THE PROCESS CUSTOMER CALLS, EMAILS, FAXES ORDER TO AMERICAN SERVICES AMERICAN SERVICES STARTS THE ENTIRE PROCESS ENVIROTAINER RENTAL (DRY ICE & BATTERIES) PICKUP AT AIRLINE RKN ENVIROTAINER CONTAINER ARRIVES AT PHARMACEUTICAL LOGISTIC FACILITY AND IS LOADED, THE TEMPERATURE IS SET, THE CONTAINER IS SEALED AND IMMEDIATELY TAKEN TO AIRPORT AMERICAN SERVICES REEFER AGENT ENROUTE WITH ENVIROTAINER NON-STOP FLIGHT AMERICAN SERVICES CUSTOMS CLEARANCE IN EUROPE, CLEAR THE CARGO WHILE STILL IN-FLIGHT AMERICAN SERVICES REEFER AGENT ENROUTE TO CONSIGNEE FINAL ARRIVAL AT CONSIGNEE LOCATION

  4. AMERICAN SERVICES IMMEDIATELY BOOKS A NON-STOP FLIGHT TO EUROPE WITH LUFTHANSA (OR SWISS AIR), RKN ENVIROTAINER AND A REEFER TRUCK AT ATLANTA, GA AIRPORT. HIGLY MOTIVATED OWNERS OF AMERICAN SERVICES: PETER GEROCH AND GREGORY KORZON - (EACH WITH 22 YEARS OF EXPERIENCE IN THE INTERNATIONAL FREIGHT BUSINESS) BEGIN THE PROCESS OF PERSONAL SUPERVISION OF YOUR CARGO INTRANSIT VIA PHONE, FAX AND E-MAIL. THEY WILL PERSONALLY CONTROL, CHECK AND VERIFY EACH STEP OF YOUR CARGO INTRANSIT UNTIL IT SAFELY REACHES FINAL DESTINATION. THEY ARE VERY EXPERIENCED WITH EXPORT AND IMPORT OF PHARMACEUTICALS IN CONTROLLED TEMPERATURE CONTAINERS. AMERICAN SERVICES

  5. RKN ENVIROTAINER WITH PRESET TEMPERATURE, LOADED WITH DRY ICE AND NEW BATTERIES BY HIGHLY TRAINED LUFTHANSA/SWISS AIR ENVIROTAINER CARE PERSONNELL IS PICKED UP AT THE CARRIER FACILITY AT THE AIRPORT BY AMERICAN SERVICES EXCLUSIVE REEFER TRUCK FOR DOOR DELIVERY/PICKUP AT MEMPHARMACEUTICAL LOGISTICS WAREHOUSE. ENVIROTAINERAT ATLANTA AIRPORT

  6. AMERICAN SERVICES EXCLUSIVE AND DIRECT REEFER TRUCK PICKS UP YOUR CARGO WITH RKN ENVIROTAINER AT THE DDN MEMPHIS WAREHOUSE. AMERICAN SERVICES REEFER TRUCK

  7. ENVIROTAINER TRAVELS IN THE REEFER TRUCK TO THE AIRPORT. TEMPERATURE IS MONITORED BY THE DRIVER ALONG THE WAY. LUFTHANSA ATLANTA ADDS NEW DRY ICE AND NEW BATTERIES TO YOUR RKN ENVIROTAINER. CARGO IS LOADED ONTO A DIRECT, NON-STOP FLIGHT TO EUROPEAN UNION. FLIGHT DURATION IS APPROXIMATELY 9 HOURS. NON-STOP FLIGHT ATL TO FRA/LHR

  8. AMERICAN SERVICES CUSTOMS BROKER EUROPE PRE-ARRANGES CUSTOMS CLERANCE AND CARGO RELEASE WITH THE LOCAL AUTHORITIES WHILE YOUR GOODS ARE STILL IN THE AIR. UPON ARRIVAL AT THE AIRPORT, HIGHLY TRAINED LUFTHANSA PERSONNELL REPLENISHES DRY ICE AND PUTS NEW BATTERIES INTO THE RKN ENVIROTAINER. AMERICAN SERVICES FRANKFURT AND LONDON

  9. AFTER CUSTOMS CLERANCE RKN ENVIROTAINER IS PICKED UP FROM THE LUFTHANSA CONTROLLED TEMPERATURE WAREHOUSE AND LOADED ONTO AMERICAN SERVICES REEFER TRUCK FOR A DIRECT, EXCLUSIVE DELIVERY TO THE FINAL DESTINATION. PLEASE NOTE THAT ALL REEFER TRUCKS ARE EXCLUSIVE TRUCKS MOVING YOUR CARGO ONLY AND DRIVING DIRECTLY TO THE CONSIGNEE. AMERICAN SERVICES REEFER

  10. EXCLUSIVE REEFER TRUCK DRIVES DIRECTLY TO THE FINAL DESTINATION. TEMPERATURE IS BEING MONITORED ALONG THE FINAL DELIVERY ROUTE. RKN ENVIROTAINER IS DELIVERED TO THE CONSIGNEE WHO BREAKS THE DOOR SEAL AND REMOVES THE CARGO. HE ALSO TAKES OUT TEMPERATURE RECORDER WHICH SHOWS PRECISELY CARGO TEMPERATURE DURING THE ENTIRE DOOR TO DOOR TRANSIT FOR YOUR RECORD. EMPTY ENVIROTAINER IS RETURNED TO THE CARRIER IN THE REEFER TRUCK. FINAL DESTINATION GERMANY AND THE UK

  11. AMERICAN SERVICES Service Highlights and Summary - Why to use American Services Each step of the RKN Envirotainer transit is personally monitored and supervised by the owners of American Services. A single phone call (or e-mail/fax) to American Services takes care of the ENTIRE shipping process DOOR TO DOOR. Reefer vehicles used are EXCLUSIVE and DIRECT trucks used for your cargo ONLY. Temperature inside and outside the RKN Envirotainer is controlled and monitored at each transit point and during the entire move by the professionals who specialize in temperature controlled transport. Lufthansa Cargo and Swiss Air are world's best, most dependable and highly efficient air carriers with a proven track record. They both have many years of experience and EXCLUSIVE, HIGHLY TRAINED, DEDICATED PERSONNELL who handles, services and monitors RKN Envirotainers. Each carrier keeps the RKN Envirotainer in a temperature controlled warehouse. Temperature inside cargo bay of the aircraft is also strictly controlled to ensure safety of your goods. Flight Atlanta to Frankfurt is a NON-STOP, direct connection. No reloading to another aircraft needed/ no additional risk at the "hubs" as done by all major air courier companies. (continued on next page)

  12. AMERICAN SERVICES Service Highlights and Summary - Why to use American Services (continued) Airline Carriers and reefer trucks keep detailed records and logs of temperature and cargo status at each transit point for audit purposes. Temperature recorder/sensor monitors and records RKN Envirotainer internal temperature. American Services provides 24-hour update/tracing/confirmation of each step of your cargo transit via e-mail, fax or phone (at your discretion). At Your Convenience, You may ALWAYS reach us 24/7 at our office phone, mobile phones, e-mail, fax and a 24/7 emergency pager. American Services has a well proven, spotless record of outstanding and most effective service to DDN for international DOOR TO DOOR import and export shipping of pharmaceuticals in temperature controlled containers.

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