Perceptions surrounding the role of the HCA in General Practice. Catherine Brant MA, BN, RGN Professional Development Nurse, South West Hampshire PCT’s and Practice Nurse, Nightingale Surgery, Romsey. My Background. Practice Nurse working with 2 HCA’s
Catherine Brant MA, BN, RGN
Professional Development Nurse, South West Hampshire PCT’s and Practice Nurse, Nightingale Surgery, Romsey
To identify the views and perceptions of members of primary health care team about the current and future role of the HCA within General Practice
“I wasn’t involved in recruitment or the interview and I have never seen her job description” (Practice Nurse)
“practice nurses …closed to the idea of a healthcare assistant..” (Practice Manager)
“I would be interested in doing it but I feel the nurse wouldn’t like me doing it” (Healthcare assistant)
lack of national guidance
lack of ‘rules’
conflicting national / local guidance
- task-orientated or not?
- blurring of boundaries
- awareness of limitations
- role is infinite / finite
- confusion re clinical roles
- change is ongoing
Phase 1 Practice
perceptions vary between professional groups and within professional groups
- further data gathering?
- mixed focus groups?
- involvement of patients?
- address some of the issues where possible e.g. lack of structured education and training, communication within Practices?