Overview of the Taxicab, Limousine & Paratransit Association

1. Overview of the Taxicab, Limousine & Paratransit Association Alfred LaGasseTLPA CEO3200 Tower Oaks Blvd., Suite 220Rockville, MD 20852(301) 984-5700(301) 984-5703 (fax)http://www.tlpa.org Before the first joint conference of AGTA and IATR

2. TLPA is an international, nonprofit trade association that represents transportation fleets that provide the following services to the public: • Taxicab • Limousine/Executive Sedan • Airport Shuttle • Non-emergency Medical • Paratransit The Taxicab, Limousine & Paratransit Association (TLPA)

3. Services TLPA Provides for its Members: Education Targeted to Fleet Operators • Spring Conference • Mid-Year Int’l Leadership Conference • Annual Convention & Trade Show — Boston, October 27-30 Education Targeted to Drivers • Online Taxicab Driver Education Program • Transportation On Patrol (TOP) Program

4. Research • Special Report e-Bulletin • Taxicab, Limousine and Paratransit Fact Books • Services TLPA Provides for its Members:

5. Services TLPA Provides for its Members: • Communications • Transportation Leader Quarterly Magazine • Dispatch Bimonthly e-Newsletter • Taxicab Bimonthly e-Newsletter • Limousine Bimonthly e-Newsletter • Paratransit Bimonthly e-Newsletter • Media Watch weekday e-Newsletter • Annual Membership Directory • Web Site: www.TLPA.org

6. Government Relations • Legislative Alert e-Bulletin • Federal Representation • State and Local Representation • Services TLPA Provides for its Members:

7. Public Relations Relations • Fleet Operator of the Year Awards • Driver/Chauffeur of the Year Awards • Outstanding Contributor to Women in Transportation Award • Community Connections Program • Press Releases • Transportation On Patrol (TOP) Program Services TLPA Provides for its Members:

8. The Taxicab, Limousine & Paratransit Foundation (TLPF) • The Taxicab, Limousine & Paratransit Foundation (TLPF) is anIRS-approved non-profit, charitable and education foundationestablished in 1987. • TLPF is dedicated to sponsoring research and education to promote, improve and benefit our industry. • Currently, TLPFis working on two major projects • TLPF History Project • Scholarships to Children of For-Hire Vehicle Drivers • Transportation On Patrol (TOP) Program

9. Transportation On Patrol (TOP) Program

10. What is TOP? If you see something, you say something 1) A Neighborhood Watch on Wheels • 2) Partnerships between • Public safety agencies • For-hire fleet industry • Drivers’ observations complement public safety agency efforts to combat crime and quality-of-life concerns

11. Benefits of TOP • Drivers have since reported thousands of incidents posing public safety concerns • A few days after initial launch in Denver in 2011 • A taxicab driver witnessed a hit and run that killed a man. • The taxi driver was able to read the license plate number of the suspect’s car • This information led to a conviction.

12. Locations of TOP in the U.S. • Denver, CO • Tampa, FL • Ft. Lauderdale, FL • Atlanta, GA • Savannah, GA • Ann Arbor, MI • Corona, CA • Nassau County, Long Island, NY • Columbus, OH • Toledo, OH • Anchorage, AK • Birmingham, AL • Little Rock, AR • Ann Arbor, MI • Biloxi, MS • Gulfport, MS Cities across the United States are turning to for-hire fleets to be additional eyes and ears on the street to report public safety issues

13. More TOP Success Stories On January 30, 2013, a driver for ABC Taxi, Tampa, Florida, notified emergency responders of a van that had run off the road and crashed into the woods. He rescued two women trapped in the upside down vehicle. In March 2013, a taxicab driver for Yellow Cab of Biloxi/Gulfport (Miss.) captured a fatal hit and run on his in-vehicle camera. The company turned a copy of the video over to the police to assist in their investigation.

14. More TOP Success Stories On March 27, 2013, the New York City Livery Roundtable announced that the TOP training program would be made available before the end of the year • to the 24,000 livery cab drivers in New York City • to the 8,000 NYC black car drivers. • “This program will result in an additional 64,000 eyes looking out for our neighborhoods and our residents, serving as a force multiplier for public safety agencies at zero cost to taxpayers,” said LRT founding board member TarekMallah.

15. Transportation On Patrol (TOP) Online Education Taking a proven program and making it easilyaccessible to transportation operators world-wide

16. Features of TOP Online Education • Web-based training • Built-in certification • Downloadable toolkit • Audio-overlay • 24/7, 365 access • Decreased training time • Interactive • Testing for reinforcement 

17. 3 TOP Courses TOPLite TOPOPS TOP Driver

18. TOP Lite Course • Purpose: To educate public safety agencies and the general public on the Transportation On Patrol program • Content: General TOP Overview • Audience: • Public Safety Agencies • Regulatory Agencies • Media/Public

19. TOP Ops Course • Sample MOU for public safety agencies • Back office procedures • Typical budget • Driver incentive examples • Publicity documents • Sample decals • Purpose: Provides operators tools and procedures to get TOP up and running quickly and smoothly • Content:

20. TOP Driver Course • Safety first approach • Emergency vs. non-emergency • Reporting procedures • Observation skills • Typical incidents • Driver as part of the community • Actual examples of TOP success • Purpose: Educates the driver on how to be a responsible TOP participant • Content: • Features: • Systematic review/reinforcement • Comprehension throughout

21. Increase community recognition of your transportation operation by bringing TOP to your community You and your volunteer drivers CAN make a difference in your community Go to our TLPA web site www.tlpa.org for more information on TOP