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University of California: Introduction of UC Living Well and StayWell

University of California: Introduction of UC Living Well and StayWell. Nancy Huey, Project Manager University of California Health and Welfare Policy and Program Design. Presented by:. Today’s Presentation. UC Living Well partnerships UC/StayWell strategy

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University of California: Introduction of UC Living Well and StayWell

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  1. University of California: Introduction of UC Living Well and StayWell • Nancy Huey, Project Manager • University of California • Health and Welfare Policy and Program Design Presented by:

  2. Today’s Presentation • UC Living Well partnerships • UC/StayWell strategy • StayWell Health Management Company • UC/StayWell program • Data sharing • Privacy • Questions

  3. UC Living Well Location Programs Student Affairs Recreational Sports Facilities Wellness Program Partners

  4. UC and StayWell Partnership Consistent message from UC StayWell Health Assessment Skills for increasing wellness Health Assessment Followup StayWell Worksite Wellness Programs

  5. StayWell Award Winning Programs: 2007 – Pepsi Bottling Group 2006 – Roche, Inc. (honorable mention) - 2003 - Fairview Health 2002 - HMSA 2001 - Northeast Utilities 2000 - Caterpillar CIGNA DaimlerChrysler 1998 - Applied Materials Chevron 1997 - Motorola 1995 - Cigna 1994 - Quaker StayWell Health Management • Recognized Leader with Strong 30-year History • Demonstrated Positive Health Outcomes • Committed to Research, Quality, Customer Care • Multiple Channels: Telephonic, Online, Print, Onsite • Strong Customization and Development Capabilities • Demonstrated integration Capabilities • The National Business Group on Health StayWell Winners: • Platinum winner – Motorola • Gold winners – Pepsi Bottling Group, Roche, Mack/Volvo, Northeast Utilities • Silver winners – Sprint, Target

  6. UC/StayWell Program Complete Health Assessment Triage & Stratification Enrollment into Coaching, Mail or Web Wellness Coaching Programs Web-based Programs Mail-based Programs

  7. Participant Engagement Package • Multiple Engagement Pieces • Customized for UC • Targeted fulfillment Hallmark Insights

  8. Incentive Program

  9. StayWell Online Suite & Health Assessment 2004, 2005, 2006 won eHealthCare Web Platinum awards in the categories of health content, site design and overall quality. 2006 recognized by The International Academy of Digital Arts and Sciences as a Webby Award Official Honoree.

  10. Step 1:Invite & incent Step 3:Stratify according to risk, stage of change and preferences Step 2:Assess for risks & identify target audience • Back care • Blood pressure • Cholesterol • Eating • Physical activity • Smoking • Stress • Weight management Low & Mod Phone-based Health Coach Program Lifestyle High Step 4:Invite into NextSteps program based on risk and readiness for change Ready Mail Program Not Ready Readiness Mailing Participant Experience

  11. NextSteps Behavior Change Programs • Intervention Programs • Back care • Blood pressure • Cholesterol • Eating • Physical activity • Smoking • Stress • Weight management

  12. Online-Based Program • Six-week to 12-mo. Programs • Integrated with the Online Health Assessment • Personalized & Comprehensive

  13. Mail-Based Program Educational Information sent over a six-month period

  14. Wellness Coaching Process • Collaboration vs. Expert Prescription • Success Factors

  15. Online Coordinator ToolKit • Purpose of Online Coordinator Toolkit

  16. Privacy and Confidentiality Final Question Do you want us to share this health information with your health plan so they may inform you of additional programs for which you may beeligible? Yes: data feed to health plan No: no data will be sent

  17. Questions?

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