Implementing a safety management system at bell helicopter s mirabel facility by michel roby
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Implementing a Safety Management System at Bell Helicopter’s Mirabel facility By Michel Roby. Why did BHTCL choose to implement its SMS as of 2001?. We have been crash-free since our operations started up in 1986 but… There have been a few near-misses

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Implementing a Safety Management System at Bell Helicopter’s Mirabel facility By Michel Roby

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Implementing a safety management system at bell helicopter s mirabel facility by michel roby

Implementing a Safety Management Systemat Bell Helicopter’sMirabel facilityByMichel Roby


Why did bhtcl choose to implement its sms as of 2001

Why did BHTCL choose to implement its SMS as of 2001?

  • We have been crash-free since our operations started up in 1986 but…

  • There have been a few near-misses

  • No system to document and investigate incidents

  • Assembly errors have been detected in Preflight

  • Our quality system should have detected and corrected them during the manufacturing process

  • BHTCL wants to be a leader in Flight Safety


Bhtcl has two licenses

BHTCL has two licenses

  • Manufacturer and AMO

  • A SMS is currently required by Transport Canada, but for AMO only


Implementing a safety management system at bell helicopter s mirabel facility by michel roby

A question was raised: Should SMS be applied only to AMO or should it apply to the entire organization?

BHTCL has chosen to apply its SMS to the entire organization because our AMO and Production activities share several common services, including manpower.

Applying the SMS


These important steps were followed

These important steps were followed

  • Policy signed by the President

  • Definition of roles and responsibilities

  • Programming of an online reporting system

  • Training given to the Flight Safety Committee

  • Communication to employees


Roles and responsibilities

Roles and responsibilities

  • Coordinator

    • Manages program on daily basis

    • Handles investigations further to observations

    • Sees to corrective action follow-up

  • Flight Safety Committee

    • Makes sure the program runs smoothly

    • Provides monthly review of received observations

    • Takes part in some investigations

    • Makes recommendations to management


How an observation is processed

How an observation is processed


Preliminary report

Preliminary report

Observer creates report (preliminary)

Preliminary report is automatically recorded as is (not modifiable)

Potential hazard, incident and FOD reports are automatically distributed to the coordinator, to his manager and to Flight Safety preliminary report readers


How an observation is processed1

How an observation is processed


Validation

Validation

Coordinator validates the content of the preliminary report with the observer

Coordinator produces the official observation report


Choice of processing channel

Choice of processing channel


Processed by the coordinator

Processed by the coordinator

  • Coordinator:

  • Issues a search notice if object is suspected to be lost on aircraft. The search notice must be closed only by production and QC supervisors

  • Investigates contributing factors

  • Helps identifying root causes

  • Ensures proper corrective actions are put in place and validates implementation.


How an observation is processed2

How an observation is processed


Final report

Final report

The Coordinator draws up the final report and sends it to the individual responsible of corrective actions.

Case closed


Choice of processing channel1

Choice of processing channel


When processed by team

When processed by team

Coordinator distributes report to observer, to FSFRs (Flight Safety First Responders) , to Managers and Supervisors of departments involved (with voting button)

FSFRs and Managers / Supervisors show interest using voting button

Coordinator investigates contributingfactors

Task force establishes root causes and corrective actions

Coordinator proposes final report

No

Does task force validatefinal report?


How an observation is processed3

How an observation is processed


Implementing a safety management system at bell helicopter s mirabel facility by michel roby

Final report validation, write-upand distribution

The Coordinator draws up final report

The coordinator distributes the report to the observer, the Flight Safety First Responders, to task force, to Managers/Supervisors of the departments involved and to those in charge of implementing corrective action.


How an observation is processed4

How an observation is processed


Corrective action follow up

Corrective action follow-up

The coordinator verifies whether corrective actions have been implemented.

Case closed


Received observation report s

Received observation reports

  • Per 2000 work hours (2001 six months)


Incidents history

Incidents history

  • Per 2000 work hours (2001 six months)


Major leaks during ground runs

Major leaks during ground runs

  • Per 2000 work hours 2001 six months


Lessons learned

Lessons learned

  • Communication is a vital element for success

  • Corrective action follow-up is a demanding but essential process if tangible results are to be obtained.


Our sms is a driver that helps

Our SMS is a driver that helps…

  • Reduce incident and accident risks

  • Stabilize and reinforce the manufacturing processes

  • Lower non-quality related costs


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